Shipping & Returns

Shipping Charges

At Checkout, you will be prompted to choose a shipping method for your item(s). We use United Parcel Service (UPS) and the United States Postal Service (USPS). For those customers local to us, we do offer "by appointment only" pickup. The shipping charges are dependent on the weight of the items in your order and the shipping method you select.

The shipping charges calculated during checkout are accurate for small orders, those less than 70 pounds and safely fitting into one box. Larger orders, those over 70 pounds or those requiring multiple boxes to safely ship, may not have accurate shipping charges due to how the shipping calculator divides the products into different boxes.

If the actual shipping cost is more than 10% greater than the quoted shipping charges we will contact you with the correct charges prior to processing your order. If the actual shipping cost is more than 10% less than the quoted shipping charges we will refund you the difference.

Payment

For online payments, we accept Visa, Master Card, Discover, American Express and PayPal. Your payment transaction is protected by SSL (an encryption technology for the secure transmission of data). Your credit card information is transmitted directly to our processing partner PayPal. It is not stored on our web servers or database servers. PayPal transactions are protected by the security measures in place at the PayPal web site.

If you prefer, we will also gladly accept your credit card payment by phone. During Checkout, on the Payment Information page, simply select the Check/Money Order Payment Method then call us at (717) 957-4241 with your credit card information (please have your order number ready).

We also accept checks and money orders. Make the Check/Money order payable to Castle Enterprises and mail to: PO Box 61588, Harrisburg, PA 17106-1588. Please Note: this payment option will delay shipment of your order until the payment is received by us and cleared by the bank.

Shipping & Delivery

The delivery dates provided are "estimates" for the shipping option you choose. Pending confirmation of payment, orders Placed before 6:00 PM EST. will normally ship the next business day.

Pickup

If you select the "Pickup" shipping method, you must contact us at (717) 957-4241 to arrange for a pickup appointment. Credit card or cash payment is required at pickup unless pre-approved for check purchases.

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1 x	Caitec Buffet Ball Foot Toy, 5" Sphere
4 x	FeatherSmart Small PVC Parrot Swing
1 x	Lixit 32 oz Glass Bottle Large Reinforced Tuff-Tip
1 x	Prevue Hooded Ceramic Cup 10 oz
2 x	Quiko Rusk 1 kg (2.2 lb)
1 x	Prevue Cage Cleaner Scrub
1 x	Zupreem FruitBlend Premium Canary & Finch, 10 lb
3 x	Zupreem Natural Premium Small Bird, 2.25 lb
1 x	Prevue 220 White Scrollwork Cage
2 x	Lucky Bird Large Indestructibell
1 x	Vetafarm Avi Care Disinfectant & Cleaner Concentrate, 100 ml (3.
2 x	Zupreem FruitBlend Premium Canary & Finch, 2 Lb
2 x	ZuPreem Natural Premium Conure & Parrot, 3 lb
2 x	Lucky Bird Large Can-O-Nuts
1 x	Exo Terra Mister Pressure Sprayer
2 x	Scooter Z's Disco Bears Toy
1 x	Caitec Oven Fresh Bites Large Parrot, 42 oz (2.63 lbs)
2 x	Scooter Z's Sparkle Tree Toy
2 x	Zupreem FruitBlend Premium Cockatiel, 2 lb
1 x	Caitec Buffet Ball-Cage Mount
1 x	Penn Seed Small Parakeet (Budgie-Neo), 625 g (1.4 lbs) Small Zip
2 x	Zupreem FruitBlend Premium Large Parrot, 3.5 lb
3 x	Prevue 220 Black Scrollwork Cage
3 x	Zupreem FruitBlend Premium Large Parrot, 17.5 lb
1 x	Penn Seed Small Parakeet (Budgie-Neo), 2 kg (4.4 lbs) Pour Spout
3 x	Scooter Z's Tropical Orchid Toy
1 x	Caitec Foraging Wheel Gen II, Giant
2 x	Caitec Large Buffet Ball & Kabob, 5" Ball
2 x	Vetafarm Multivet (Moulting Aid) Vitamin, 500 ml (17 oz)
3 x	Higgins inTune Natural Lory Food, 5 lbs
3 x	Penn Seed Exotic Dove, 625 g (1.4 lbs) Small Zip Bag
3 x	Scooter Z's My Little Bears Toy
2 x	ZuPreem Natural Premium Cockatiel, 2.5 lb
1 x	Zupreem NutBlend Flavor, 17.5 lb
1 x	Caitec Buffet Ball Foot Toy, 3.5" Sphere
2 x	Zupreem VeggieBlend Flavor, 17.5 lb
1 x	ZuPreem Natural Premium Conure & Parrot, 20 lb
2 x	ZuPreem Natural Premium Cockatiel, 20 lb
1 x	Zupreem FruitBlend Premium Parakeet, 10 lb
2 x	Zupreem FruitBlend Premium Parakeet, 2 lb
1 x	Zupreem FruitBlend Premium Conure & Parrot, 17.5 lb
2 x	Zupreem FruitBlend Premium Cockatiel, 17.5 lb
2 x	FeatherSmart Medium PVC Parrot Swing
2 x	Caitec Hanging Buffet Ball and KaBob, 3.5" Ball
1 x	Mango Parrot Shampoo, 8 oz
1 x	Oropharma Muta-vit liquid 30 ml
1 x	Mango Parrot Bath Spray, 8 oz
1 x	Vetafarm Multivet (Moulting Aid) Vitamin, 250 ml (8.5 oz)
1 x	Tropican Hand Feeding Formula, 5 kg (11 lbs)
1 x	Hagen Plastic Parakeet Nest box
2 x	Petamine Breeding Formula, 20 lbs
1 x	Penn Seed Exotic Dove, 2 kg (4.4 lbs) Pour Spout Bag
2 x	Orlux Clay Bloc Amazon River 550g
3 x	Orlux Eggfood Dry Canaries-Expert 1kg (2.2lbs)
1 x	Zupreem FruitBlend Premium Conure & Parrot, 2 lb
1 x	Hemp Animal Bedding, 33 lb bale
2 x	Prevue Natural Large Bird Rope Ladder
1 x	Hagen Crushed Oyster Shell, 440 g (15.6 oz)
1 x	Feather Smart Small Bird Shower Perch
1 x	Sweet Feet & Beak Safety Perch - Medium
1 x	Mango Cockatoo Bath Spray, 8 oz
3 x	Sweet Feet & Beak Pumice Perch, Large
1 x	Mango African Grey Bath Spray, 8 oz
1 x	Orlux Clay Bloc Mini Super Fine 540g
2 x	Sweet Feet & Beak Safety Perch - Large
1 x	Sweet Feet & Beak Pumice Perch, Small
1 x	Feather Smart Large Bird Shower Perch
3 x	Sweet Feet & Beak Pumice Perch, Medium
1 x	Sweet Feet & Beak Pumice Perch, Extra Small
1 x	Orlux Pick Bloc Pot 350g
2 x	Zupreem Embrace Hand-Feeding Formula, 5 lb
4 x	VL Goldenfeast Madagascar Blend, 17.5 lb Bag
3 x	VL Goldenfeast Bean Supreme Treat Mix, 17.5 lb Bag
3 x	VL Goldenfeast Madagascar Blend, 3 lb Bag
3 x	Zoo Med 5.0 UVA/UVB Fluorescent Bulb
1 x	Roudybush Lory Diet/Nectar 15, 2lbs
3 x	ZooMed Deluxe Adjustable Floor Lamp
3 x	VL Goldenfeast Indonesian Blend, 17.5 lb Bag
2 x	VL Goldenfeast Indonesian Blend, 3 lb Bag
3 x	VL Goldenfeast Amazon Blend, 3 lb Bag
1 x	Higgins Proteen Eggfood, 20 lbs
2 x	VL Goldenfeast Bonita Nut Treat Mix, 3 lb Bag
3 x	VL Goldenfeast Patagonian Blend, 3 lb Bag
1 x	VL Goldenfeast Paradise Treat Mix, 3 lb Bag
2 x	Higgins Snack Attack Treat Fruit & Veggie Large, 20 lb
1 x	Higgins Snack Attack Treat Fruit to Nuts, 20 lb
2 x	VL Goldenfeast Bean Supreme Treat Mix, 3 lb Bag
3 x	VL Goldenfeast Patagonian Blend, 17.5 lb Bag
2 x	VL Goldenfeast South American, 17.5 lb Bag
1 x	VL Goldenfeast Amazon Blend, 17.5 lb Bag
1 x	JW Perch Cleaner
2 x	Bird Seed Moth Trap, 2 per pk
2 x	Zupreem VeggieBlend Flavor, 3.25 lb
1 x	Zupreem FruitBlend Premium Conure & Parrot, 3.5 lb
2 x	Vetafarm Breeding Aid Vitamin, 1 L (34 oz)
2 x	S.T.A Biscuit Feeder Cup
1 x	JWP Insight Bird Bath
2 x	VL Goldenfeast Central American Blend, 17.5 lb Bag
1 x	Prevue Natural Coco & Bamboo Toy
1 x	Caitec's Cran-Blueberry Birdie Munchies, 4 oz
1 x	Lixit Economy Bird Bottle 4 oz
1 x	Pet Focus Avian & Cage Formula "Concentrate", 32oz.
2 x	Lucky Bird Small Can-O-Nuts
1 x	Orlux Insect Patee-Expert Complete Diet 800g (1.75)
1 x	Lafebers Avi-Cakes for Small Birds 8 oz
1 x	Sweet Feet & Beak Pumice Perch, Extra Large
1 x	Penn Seed African Parrot, 2 kg (4.4 lbs) Pour Spout Bag
1 x	Lafebers Sunny Orchard Nutri-Berries Parrot 10 oz
1 x	Lafebers Avi-Cakes for Parrots 12 oz
1 x	Penn Seed Foreign Deluxe Finch, 625 g (1.4 lb) Zip Bag
1 x	Penn Seed European Finch, 500 g (1.1 lbs) Small Zip Bag
1 x	VL Goldenfeast Caribbean Blend, 17.5 lb Bag
1 x	VL Goldenfeast Central American Blend, 3 lb Bag
1 x	VL Goldenfeast Australian Blend, 17.5 lb Bag
1 x	VL Goldenfeast Bonita Nut Treat Mix, 17.5 lb Bag
1 x	Penn Seed European Finch, 1.75 kg (3.85 lbs) Pour Spout
1 x	Penn Seed Small Bird Aviary, 625 g (1.4 lbs) Small Zip Bag
1 x	Orlux Mineral Mix 1,350 g (2.97 lb)
1 x	Mango Control Aviary Bug Spray, 32oz
1 x	Petamine Nestling Formula, 20 lbs
1 x	Sweet Feet & Beak Safety Perch - Extra Small
1 x	Lixit Flat Sided Lock-on Crock, 3 oz

$5,974.47

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VL Goldenfeast Caribbean Blend, 17.5 lb Bag
~~$125.49~~
$105.49

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