Shipping & Returns

Shipping Charges

At Checkout, you will be prompted to choose a shipping method for your item(s). We use United Parcel Service (UPS) and the United States Postal Service (USPS). For those customers local to us, we do offer "by appointment only" pickup. The shipping charges are dependent on the weight of the items in your order and the shipping method you select.

The shipping charges calculated during checkout are accurate for small orders, those less than 70 pounds and safely fitting into one box. Larger orders, those over 70 pounds or those requiring multiple boxes to safely ship, may not have accurate shipping charges due to how the shipping calculator divides the products into different boxes.

If the actual shipping cost is more than 10% greater than the quoted shipping charges we will contact you with the correct charges prior to processing your order. If the actual shipping cost is more than 10% less than the quoted shipping charges we will refund you the difference.

Payment

For online payments, we accept Visa, Master Card, Discover, American Express and PayPal. Your payment transaction is protected by SSL (an encryption technology for the secure transmission of data). Your credit card information is transmitted directly to our processing partner PayPal. It is not stored on our web servers or database servers. PayPal transactions are protected by the security measures in place at the PayPal web site.

If you prefer, we will also gladly accept your credit card payment by phone. During Checkout, on the Payment Information page, simply select the Check/Money Order Payment Method then call us at (717) 957-4241 with your credit card information (please have your order number ready).

We also accept checks and money orders. Make the Check/Money order payable to Castle Enterprises and mail to: PO Box 61588, Harrisburg, PA 17106-1588. Please Note: this payment option will delay shipment of your order until the payment is received by us and cleared by the bank.

Shipping & Delivery

The delivery dates provided are "estimates" for the shipping option you choose. Pending confirmation of payment, orders Placed before 6:00 PM EST. will normally ship the next business day.

Pickup

If you select the "Pickup" shipping method, you must contact us at (717) 957-4241 to arrange for a pickup appointment. Credit card or cash payment is required at pickup unless pre-approved for check purchases.

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1 x	Tropimix for Large Parrots, 4 lbs
3 x	ZooMed Deluxe Adjustable Floor Lamp
1 x	Tropimix for Large Parrots, 9.07 kg (20 lb)
1 x	Quiko Goldy 750 g (1.65 lb)
2 x	Penn Seed Big Parakeet Special, 625 g (1.4 lbs) Small Zip Bag
1 x	Penn Seed Big Parakeet Special, 2 kg (4.4 lbs) Pour Spout Bag
1 x	Penn Seed Small Parakeet (Budgie-Neo), 625 g (1.4 lbs) Small Zip
1 x	Tropimix for Cockatiels & Lovebirds, 908 g (2 lb)
2 x	Quiko Rusk 5 Kg (11 lb)
3 x	Sweet Feet & Beak Safety Perch - Medium
1 x	Mango Parrot Shampoo, 8 oz
2 x	Penn Seed Small Parakeet (Budgie-Neo), 2 kg (4.4 lbs) Pour Spout
1 x	Lafebers Avi-Cakes for Macaw 16 oz
2 x	Sweet Feet & Beak Safety Perch - Large
2 x	Sweet Feet & Beak Pumice Perch, Medium
1 x	Sunblaster Strip Light with Nanotech Reflector Combo, 24 inch
2 x	Prevue Bolt-on Stainless Steel Coop Cup 20 oz
1 x	Sweet Feet & Beak Pumice Perch, Extra Small
3 x	Prevue Pacific Perch Beach Branch Large
2 x	Prevue Pacific Perch Beach Branch Medium
2 x	Prevue Bolt-on Stainless Steel Coop Cup 10 oz
2 x	Caitec Oven Fresh Bites Medium Parrot, 28 oz (1.75 lb)
2 x	Prevue Hooded Ceramic Cup 24 oz
2 x	Prevue 220 Black Scrollwork Cage
2 x	Sweet Feet & Beak Pumice Perch, Small
1 x	Hagen Exo Terra Light Dome
1 x	VL Goldenfeast Bean Supreme Treat Mix, 3 lb Bag
3 x	VL Goldenfeast Paradise Treat Mix, 3 lb Bag
1 x	VL Goldenfeast Central American Blend, 3 lb Bag
1 x	Prevue Hooded Ceramic Cup 10 oz
2 x	VL Goldenfeast Indonesian Blend, 17.5 lb Bag
2 x	VL Goldenfeast Patagonian Blend, 3 lb Bag
2 x	Prevue Natural Small Bird Rope Ladder
2 x	VL Goldenfeast Bean Supreme Treat Mix, 17.5 lb Bag
2 x	VL Goldenfeast Central American Blend, 17.5 lb Bag
2 x	VL Goldenfeast Madagascar Blend, 3 lb Bag
1 x	VL Goldenfeast Amazon Blend, 3 lb Bag
3 x	VL Goldenfeast South American, 17.5 lb Bag
1 x	VL Goldenfeast Caribbean Blend, 3 lb Bag
3 x	VL Goldenfeast Caribbean Blend, 17.5 lb Bag
2 x	VL Goldenfeast Bonita Nut Treat Mix, 17.5 lb Bag
2 x	Prevue Cage Cleaner Scrub
1 x	Prevue Bolt-on Stainless Steel Coop Cup 30 oz
1 x	Zupreem FruitBlend Premium Conure & Parrot, 2 lb
1 x	Zupreem Avian Breeder Natural ML-Parrot & Conure, 40 lb
2 x	Zupreem Natural Premium Small Bird, 2.25 lb
1 x	Zupreem FruitBlend Premium Parakeet, 10 lb
1 x	Exo Terra Mister Pressure Sprayer
1 x	Zupreem FruitBlend Premium Cockatiel, 2 lb
1 x	Zupreem FruitBlend Premium Cockatiel, 35 lb
2 x	Tropimix for Small Parrots, 9.07 kg (20 lb)
1 x	Tropimix for Cockatiels & Lovebirds, 3.63 kg (8 lb)
2 x	Lafeber Fruit Delight Avi-Cakes Small, 8 oz
1 x	VL Goldenfeast Madagascar Blend, 17.5 lb Bag
2 x	Lucky Bird Small Indestructibell
2 x	VL Goldenfeast Indonesian Blend, 3 lb Bag
2 x	VL Goldenfeast Tropical Fruit Treat Mix, 3 lb Bag
2 x	Quiko Special 6 kg (13.2 lb)
2 x	Quiko Exotic Eggfood for Finches 1 g (2.2 lb)
2 x	Sweet Feet & Beak Safety Perch - Extra Small
1 x	Sweet Feet & Beak Pumice Perch, Large
2 x	VL Goldenfeast Veggie Fruit Crunch Treat Mix, 15 lb Bag
2 x	Quiko Rusk 1 kg (2.2 lb)
1 x	Penn Seed Lovebird-Parrotlet, 2 kg (4.4 lbs) Pour Spout Bag
2 x	Bird Seed Moth Trap, 2 per pk
1 x	VL Goldenfeast South American, 3 lb Bag
2 x	Quiko Classic 5 kg (11 lb)
1 x	Prevue Natural Large Bird Rope Ladder
2 x	Tropican Lifetime Granules for Parrots, 4 lb
2 x	Vetafarm Multivet (Moulting Aid) Vitamin, 250 ml (8.5 oz)
3 x	Vetafarm Avi Care Disinfectant & Cleaner Concentrate, 100 ml (3.
1 x	Penn Seed European Finch, 1.75 kg (3.85 lbs) Pour Spout
3 x	Vetafarm Avian Insect Liquidator Concentrate, 100 ml (3.4 oz)
2 x	Vetafarm Aviclens, 250 ml (8.5 oz)
3 x	Vetafarm Calcivet Calcium Bird Supplement 500 ml (17 oz)
2 x	Tropican Lifetime Granules for Cockatiels, 4 lb
2 x	Tropican Lifetime Granules for Parrots, 820 g (1.8 lb)
2 x	Sproutamo Easy-Sprout
1 x	Penn Seed Big Parakeet (Cockatiel) 625 g (1.4 lbs) Small Zip Bag
1 x	Caitec Foraging Wheel Gen II, X-Large
2 x	Caitec Buffet Ball-Cage Mount
1 x	Caitec Oven Fresh Bites Large Parrot, 42 oz (2.63 lbs)
1 x	Caitec Large Buffet Ball & Kabob, 5" Ball
1 x	Caitec Buffet Ball Foot Toy, 5" Sphere
1 x	Caitec Buffet Ball Foot Toy, 3.5" Sphere
1 x	Orlux Pick Bloc Pot 350g
2 x	Caitec Oven Fresh Bites, Small Parrot, 28 oz (1.75 lb)
1 x	Caitec Foraging Wheel Gen II, Giant
1 x	Caitec Hanging Buffet Ball and KaBob, 3.5" Ball
1 x	Caitec Foraging Wheel
1 x	VL Goldenfeast Patagonian Blend, 17.5 lb Bag
1 x	VL Goldenfeast Amazon Blend, 17.5 lb Bag
1 x	Zupreem Avian Breeder Natural M-Cockatiel, 40 lb
1 x	Hagen Plastic Parakeet Nest box
2 x	First Prize Smart Crock (mini 5 oz)
1 x	First Prize Smart Corner Cup (7 oz)
1 x	Vetafarm Breeding Aid Vitamin, 500 ml (17 oz)
1 x	First Prize Smart Crock (medium 20 oz)
1 x	Vetafarm Aviclens, 500 ml (17 oz)
1 x	First Prize Smart In & Out Bowl (10 oz)
1 x	Feather Smart Small Bird Shower Perch
1 x	Vetafarm Avian Insect Liquidator Concentrate, 500 ml (17)
1 x	First Prize Smart Crock (small 15 oz)
2 x	Vetafarm Breeding Aid Vitamin, 1 L (34 oz)
1 x	Vetafarm Calcivet Calcium Bird Supplement 1 L (34 oz)
2 x	Vetafarm Multivet (Moulting Aid) Vitamin, 500 ml (17 oz)
1 x	Quiko Classic 1 kg (2.2 lb)
1 x	Zupreem FruitBlend Premium Canary & Finch, 2 Lb
1 x	Hagen Prime Vitamin Mineral Supplement, 320 g (1.3 lb)
1 x	ZuPreem Natural Premium Cockatiel, 2.5 lb
1 x	Penn Seed Foreign Deluxe Finch, 625 g (1.4 lb) Zip Bag
1 x	Penn Seed African Parrot, 2 kg (4.4 lbs) Pour Spout Bag
1 x	Lucky Bird Large Indestructibell
1 x	Orlux Eggfood Dry Canaries-Expert 1kg (2.2lbs)
1 x	Orlux Beo Patee-Expert Complete Diet 1kg (2.2lbs)
1 x	Quiko Bianco Eggfood 1 Kg (2.2 lb)
1 x	Vetafarm Aviclens, 100 ml (3.4 oz)
1 x	Penn Seed Small Bird Aviary, 625 g (1.4 lbs) Small Zip Bag
1 x	Oropharma Calci-lux 500g (1.1lbs)
1 x	NutriBird Uni Komplet (sm insect & fruit eating birds) 1kg (2.2l
1 x	Lixit 32 oz Glass Bottle Large Reinforced Tuff-Tip

$5,531.21

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