Shipping & Returns

Shipping Charges

At Checkout, you will be prompted to choose a shipping method for your item(s). We use United Parcel Service (UPS) and the United States Postal Service (USPS). For those customers local to us, we do offer "by appointment only" pickup. The shipping charges are dependent on the weight of the items in your order and the shipping method you select.

The shipping charges calculated during checkout are accurate for small orders, those less than 70 pounds and safely fitting into one box. Larger orders, those over 70 pounds or those requiring multiple boxes to safely ship, may not have accurate shipping charges due to how the shipping calculator divides the products into different boxes.

If the actual shipping cost is more than 10% greater than the quoted shipping charges we will contact you with the correct charges prior to processing your order. If the actual shipping cost is more than 10% less than the quoted shipping charges we will refund you the difference.

Payment

For online payments, we accept Visa, Master Card, Discover, American Express and PayPal. Your payment transaction is protected by SSL (an encryption technology for the secure transmission of data). Your credit card information is transmitted directly to our processing partner PayPal. It is not stored on our web servers or database servers. PayPal transactions are protected by the security measures in place at the PayPal web site.

If you prefer, we will also gladly accept your credit card payment by phone. During Checkout, on the Payment Information page, simply select the Check/Money Order Payment Method then call us at (717) 957-4241 with your credit card information (please have your order number ready).

We also accept checks and money orders. Make the Check/Money order payable to Castle Enterprises and mail to: PO Box 61588, Harrisburg, PA 17106-1588. Please Note: this payment option will delay shipment of your order until the payment is received by us and cleared by the bank.

Shipping & Delivery

The delivery dates provided are "estimates" for the shipping option you choose. Pending confirmation of payment, orders Placed before 6:00 PM EST. will normally ship the next business day.

Pickup

If you select the "Pickup" shipping method, you must contact us at (717) 957-4241 to arrange for a pickup appointment. Credit card or cash payment is required at pickup unless pre-approved for check purchases.

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Comodo
2 x Tropican Hand Feeding Formula, 5 kg (11 lbs)
1 x ZooMed Deluxe Adjustable Floor Lamp
3 x Caitec Oven Fresh Bites Medium Parrot, 28 oz (1.75 lb)
1 x Orlux Eggfood Dry Canaries-Expert 1kg (2.2lbs)
1 x Zupreem FruitBlend Premium Cockatiel, 35 lb
3 x Penn Seed (Wisconsin Grown) Spray Millet, 5 lbs.
2 x VL Goldenfeast Central American Blend, 3 lb Bag
2 x Zupreem FruitBlend Premium Large Parrot, 35 lb
2 x Sunblaster Strip Light with Nanotech Reflector Combo, 24 inch
1 x Zupreem FruitBlend Premium Cockatiel, 17.5 lb
2 x Zupreem FruitBlend Premium Parakeet, 2 lb
1 x ZuPreem Natural Premium Cockatiel, 2.5 lb
2 x Zupreem Embrace Plus Hand-Feeding Formula, 5 lb
3 x Roudybush Squab Formula, 1 lb
3 x Zupreem FruitBlend Premium Parakeet, 10 lb
2 x Higgins Proteen Eggfood, 20 lbs
2 x Orlux Beo Patee-Expert Complete Diet 1kg (2.2lbs)
2 x Zupreem FruitBlend Premium Canary & Finch, 2 Lb
2 x VL Goldenfeast Caribbean Blend, 17.5 lb Bag
3 x ZuPreem Natural Premium Conure & Parrot, 20 lb
2 x Zupreem FruitBlend Premium Conure & Parrot, 17.5 lb
2 x Zupreem Embrace Hand-Feeding Formula, 5 lb
3 x Quiko Special 6 kg (13.2 lb)
3 x Roudybush Formula 3 Handrearing Formula, 5 lbs
3 x Zupreem FruitBlend Premium Conure & Parrot, 35 lb
2 x Zupreem FruitBlend Premium Large Parrot, 17.5 lb
2 x VL Goldenfeast South American, 3 lb Bag
2 x Quiko Classic 1 kg (2.2 lb)
2 x Zupreem FruitBlend Premium Cockatiel, 2 lb
2 x VL Goldenfeast Amazon Blend, 3 lb Bag
1 x Zupreem FruitBlend Premium Conure & Parrot, 3.5 lb
2 x Zupreem FruitBlend Premium Conure & Parrot, 2 lb
3 x Penn Seed Australian Parrot, 2 kg (4.4 lbs) Pour Spout Bag
3 x Caitec Oven Fresh Bites Large Parrot, 42 oz (2.63 lbs)
1 x VL Goldenfeast Patagonian Blend, 3 lb Bag
2 x VL Goldenfeast Madagascar Blend, 3 lb Bag
2 x Tropican Hand Feeding Formula, 2 kg (4.4 lbs)
3 x Hagen Exo Terra 12" Plastic Compact Light
4 x Penn Seed (Wisconsin Grown) Spray Millet, 25 lbs.
2 x ZuPreem Natural Premium Cockatiel, 20 lb
1 x Petamine Nestling Formula, 20 lbs
3 x Penn Seed Exotic Dove, 2 kg (4.4 lbs) Pour Spout Bag
2 x Penn Seed Exotic Dove, 625 g (1.4 lbs) Small Zip Bag
3 x Tropimix for Large Parrots, 9.07 kg (20 lb)
3 x Tropimix for Cockatiels & Lovebirds, 3.63 kg (8 lb)
3 x Hagen Clay-Cal Supplement, 17.6 oz
2 x Hagen Exo Terra Light Dome
2 x Tropican Lifetime Granules for Cockatiels, 4 lb
2 x Tropimix for Large Parrots, 4 lbs
3 x Quiko Rusk 1 kg (2.2 lb)
1 x Zupreem Natural Premium Small Bird, 2.25 lb
3 x Quiko Bianco Eggfood 1 Kg (2.2 lb)
2 x Zupreem FruitBlend Premium Canary & Finch, 10 lb
3 x Quiko Exotic Eggfood for Finches 1 g (2.2 lb)
1 x Scenic Hot & Healthy Cockatiels
2 x Zupreem Avian Breeder Natural M-Cockatiel, 40 lb
1 x Zupreem Avian Breeder FruitBlend L-Parrot, 40 lb
1 x Zupreem Avian Breeder FruitBlend M-Cockatiel, 40 lb
2 x Tropimix for Small Parrots, 9.07 kg (20 lb)
2 x Tropican Lifetime Granules for Cockatiels, 820 g (1.8 lb)
2 x Zupreem Avian Breeder FruitBlend ML-Parrot & Conure, 40 lb
2 x Quiko Classic 5 kg (11 lb)
2 x Zupreem Avian Breeder Natural ML-Parrot & Conure, 40 lb
2 x Caitec Hanging Buffet Ball and KaBob, 3.5" Ball
3 x Caitec Large Buffet Ball & Kabob, 5" Ball
2 x Caitec Oven Fresh Bites, Small Parrot, 28 oz (1.75 lb)
3 x Lixit Quick Fill Bottle, 600 ml (20 oz)
2 x VL Goldenfeast Patagonian Blend, 17.5 lb Bag
2 x Penn Seed Lovebird-Parrotlet, 625 g (1.4 lbs) Small Zip Bag
1 x VL Goldenfeast Central American Blend, 17.5 lb Bag
2 x Caitec Foraging Wheel
1 x Penn Seed Foreign Deluxe Finch, 2 kg (4.4 lbs) Pour Spout Bag
1 x Sweet Feet & Beak Pumice Perch, Medium
2 x Caitec Buffet Ball Foot Toy, 3.5" Sphere
3 x Caitec Foraging Wheel Gen II, Giant
3 x Caitec Buffet Ball-Cage Mount
3 x Caitec Foraging Wheel Gen II, X-Large
2 x Petamine Breeding Formula, 20 lbs
1 x Penn Seed Small Bird Aviary, 2 kg (4.4 lbs) Pour Spout Bag
1 x Lixit Economy Bird Bottle 4 oz
2 x Penn Seed Big Parakeet (Cockatiel) 2 kg (4.4 lbs) Pour Spout Bag
1 x Hagen Plastic Parakeet Nest box
1 x Tropimix for Cockatiels & Lovebirds, 908 g (2 lb)
1 x Tropimix for Small Parrots, 4 lbs
2 x Exo Terra Mister Pressure Sprayer
1 x Hagen Prime Vitamin Mineral Supplement, 30 g (1.1 oz)
1 x Tropican Lifetime Granules for Parrots, 4 lb
2 x Tropican Lifetime Granules for Parrots, 820 g (1.8 lb)
1 x Caitec's Cran-Blueberry Birdie Munchies, 4 oz
1 x Pollys Manu Mineral Block, Large
1 x First Prize Smart Crock (large 40 oz)
2 x Pollys Manu Mineral Block, Small
1 x Tropimix Egg Food Mix Budgies/Canaries/Finches, 3.63 kg (8 lb)
1 x Sproutamo Easy-Sprout
2 x ZuPreem Natural Premium Large Parrot, 20 lb
2 x Quiko Goldy 750 g (1.65 lb)
1 x S.T.A Outside Clear Bird Bath
1 x ZuPreem Natural Premium Conure & Parrot, 3 lb
1 x Zupreem NutBlend Flavor, 3.25 lb
1 x Zupreem VeggieBlend Flavor, 3.25 lb
1 x Quiko Rusk 5 Kg (11 lb)
1 x Zupreem NutBlend Flavor, 17.5 lb
1 x ZuPreem Natural Premium Large Parrot, 3 lb
1 x Quiko Exotic Eggfood for Finches 6 Kg (13.2 lb)
1 x Zupreem VeggieBlend Flavor, 17.5 lb
1 x Zupreem FruitBlend Premium Large Parrot, 3.5 lb
1 x Lafebers Avi-Cakes for Parrots 12 oz
1 x Caitec Buffet Ball Foot Toy, 5" Sphere
1 x Penn Seed Small Parakeet (Budgie-Neo), 625 g (1.4 lbs) Small Zip
1 x Sweet Feet & Beak Pumice Perch, Large
1 x Lafeber Garden Veggie Nutri-Berries Parrot Food 10 oz
2 x Penn Seed Lovebird-Parrotlet, 2 kg (4.4 lbs) Pour Spout Bag
1 x Penn Seed European Finch, 1.75 kg (3.85 lbs) Pour Spout
1 x Lucky Bird Small Indestructibell
1 x VL Goldenfeast Indonesian Blend, 17.5 lb Bag
1 x Penn Seed Big Parakeet Special, 2 kg (4.4 lbs) Pour Spout Bag
1 x Orlux Clay Bloc Mini Super Fine 540g
1 x Lixit 16 oz Glass Bottle Large Tube
1 x Penn Seed Big Parakeet Special, 625 g (1.4 lbs) Small Zip Bag
1 x Sweet Feet & Beak Safety Perch - Extra Small
1 x Hagen Crushed Oyster Shell, 440 g (15.6 oz)
1 x Sweet Feet & Beak Safety Perch - Large
1 x Sweet Feet & Beak Pumice Perch, Small
1 x Prevue Pacific Perch Beach Branch Medium
1 x S.T.A Biscuit Feeder Cup
1 x VL Goldenfeast Indonesian Blend, 3 lb Bag
1 x Prevue Hooded Ceramic Cup 10 oz
1 x Penn Seed Sidekick Condition 500 g (1.1 lbs) Zip Bag
1 x Vetafarm Multivet (Moulting Aid) Vitamin, 250 ml (8.5 oz)
1 x Penn Seed Australian Parrot, 500 g (1.1 lbs) Small Zip Bag
1 x Pet Focus Avian & Cage Formula "Concentrate", 32oz.
1 x Zoo Med 5.0 UVA/UVB Fluorescent Bulb
1 x Oropharma Calci-lux 150g
1 x Vetafarm Breeding Aid Vitamin, 1 L (34 oz)
1 x Germination Seeds Small Birds, 2.4 kgs (5.28 lbs)
1 x Germination Seeds Parrots, 2.4 kgs (5.28 lbs)
1 x Penn Seed Amazon Parrot, 500 g (1.1 lbs) Small Zip Bag
1 x Caitec's Tropi-Fruit Birdie Munchies, 4 oz
1 x Lixit Flat Sided Lock-on Crock, 3 oz
1 x Vetafarm Calcivet Calcium Bird Supplement 100 ml (3.4 oz)
1 x Lixit Quick Lock Cage Snuggler Water Bottle 5 oz
1 x Raff Parakeet (hookbills), 15 kg/33 lbs (3-5 kg bags)
1 x Raff Parakeet (hookbills), 5 kg (11 lbs)
1 x Raff Delicate Allevamento, 25 kg (55 lbs)
1 x Raff Holland Cova, 25 kg (55 lbs)
1 x Raff Holland Cova, 12 kgs/26.4 lbs (12-1 kg boxes)
1 x Raff Holland Cova, 1 kg (2.2 lbs)
$7,037.30
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