Shipping & Returns

Shipping Charges

At Checkout, you will be prompted to choose a shipping method for your item(s). We use United Parcel Service (UPS) and the United States Postal Service (USPS). For those customers local to us, we do offer "by appointment only" pickup. The shipping charges are dependent on the weight of the items in your order and the shipping method you select.

The shipping charges calculated during checkout are accurate for small orders, those less than 70 pounds and safely fitting into one box. Larger orders, those over 70 pounds or those requiring multiple boxes to safely ship, may not have accurate shipping charges due to how the shipping calculator divides the products into different boxes.

If the actual shipping cost is more than 10% greater than the quoted shipping charges we will contact you with the correct charges prior to processing your order. If the actual shipping cost is more than 10% less than the quoted shipping charges we will refund you the difference.

Payment

For online payments, we accept Visa, Master Card, Discover, American Express and PayPal. Your payment transaction is protected by SSL (an encryption technology for the secure transmission of data). Your credit card information is transmitted directly to our processing partner PayPal. It is not stored on our web servers or database servers. PayPal transactions are protected by the security measures in place at the PayPal web site.

If you prefer, we will also gladly accept your credit card payment by phone. During Checkout, on the Payment Information page, simply select the Check/Money Order Payment Method then call us at (717) 957-4241 with your credit card information (please have your order number ready).

We also accept checks and money orders. Make the Check/Money order payable to Castle Enterprises and mail to: PO Box 61588, Harrisburg, PA 17106-1588. Please Note: this payment option will delay shipment of your order until the payment is received by us and cleared by the bank.

Shipping & Delivery

The delivery dates provided are "estimates" for the shipping option you choose. Pending confirmation of payment, orders Placed before 6:00 PM EST. will normally ship the next business day.

Pickup

If you select the "Pickup" shipping method, you must contact us at (717) 957-4241 to arrange for a pickup appointment. Credit card or cash payment is required at pickup unless pre-approved for check purchases.

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2 x Caitec Oven Fresh Bites, Small Parrot, 28 oz (1.75 lb)
1 x Lixit Quick Fill Bottle, 600 ml (20 oz)
3 x Vetafarm Multivet (Moulting Aid) Vitamin, 500 ml (17 oz)
3 x Mango Parrot Bath Spray, 8 oz
2 x Lixit Economy Bird Bottle 4 oz
1 x Caitec Oven Fresh Bites Large Parrot, 42 oz (2.63 lbs)
2 x Mango Control Aviary Bug Spray, 32oz
1 x Mango Parrot Shampoo, 8 oz
3 x Oropharma Muta-vit liquid 30 ml
3 x Bird Seed Moth Trap, 2 per pk
1 x Penn Seed Lovebird-Parrotlet, 625 g (1.4 lbs) Small Zip Bag
2 x Penn Seed Lovebird-Parrotlet, 2 kg (4.4 lbs) Pour Spout Bag
2 x Orlux Beo Patee-Expert Complete Diet 1kg (2.2lbs)
3 x Vetafarm Multivet (Moulting Aid) Vitamin, 250 ml (8.5 oz)
1 x Penn Seed (Wisconsin Grown) Spray Millet, 5 lbs.
3 x Lixit 32 oz Glass Bottle Large Reinforced Tuff-Tip
2 x Lixit 16 oz Glass Bottle Medium Tube
3 x Lixit 16 oz Glass Bottle Large Tube
2 x Vetafarm Avian Insect Liquidator Concentrate, 500 ml (17)
1 x Prevue Bolt-on Stainless Steel Coop Cup 30 oz
3 x Caitec Oven Fresh Bites Medium Parrot, 28 oz (1.75 lb)
2 x Vetafarm Avian Insect Liquidator Concentrate, 100 ml (3.4 oz)
1 x Penn Seed (Wisconsin Grown) Spray Millet, 25 lbs.
1 x Tropican Hand Feeding Formula, 5 kg (11 lbs)
3 x Hagen Exo Terra 12" Plastic Compact Light
4 x Roudybush Squab Formula, 1 lb
2 x Higgins Proteen Eggfood, 20 lbs
3 x Zupreem Embrace Plus Hand-Feeding Formula, 5 lb
3 x Petamine Nestling Formula, 20 lbs
3 x Hagen Prime Vitamin Mineral Supplement, 30 g (1.1 oz)
3 x Quiko Special 6 kg (13.2 lb)
3 x Zupreem Embrace Hand-Feeding Formula, 5 lb
1 x Higgins inTune Natural Lory Food, 5 lbs
2 x Penn Seed Big Parakeet Special, 625 g (1.4 lbs) Small Zip Bag
5 x Petamine Breeding Formula, 20 lbs
2 x Tropican Lifetime Granules for Cockatiels, 820 g (1.8 lb)
1 x Penn Seed Small Parakeet (Budgie-Neo), 625 g (1.4 lbs) Small Zip
3 x Penn Seed Small Bird Aviary, 2 kg (4.4 lbs) Pour Spout Bag
1 x Roudybush Lory Diet/Nectar 15, 2lbs
1 x Penn Seed No Waste-Shell Free Wild Bird Blend, 5 lbs Pour Spout
2 x Hagen Exo Terra Light Dome
1 x Penn Seed Big Parakeet Special, 2 kg (4.4 lbs) Pour Spout Bag
1 x Orlux Eggfood Dry Canaries-Expert 1kg (2.2lbs)
2 x Penn Seed Big Parakeet (Cockatiel) 2 kg (4.4 lbs) Pour Spout Bag
1 x Tropican Lifetime Granules for Parrots, 820 g (1.8 lb)
1 x Tropican Lifetime Granules for Cockatiels, 4 lb
3 x Penn Seed Small Parakeet (Budgie-Neo), 2 kg (4.4 lbs) Pour Spout
2 x Roudybush Formula 3 Handrearing Formula, 5 lbs
1 x Quiko Bianco Eggfood 1 Kg (2.2 lb)
3 x Tropican Hand Feeding Formula, 2 kg (4.4 lbs)
2 x ZooMed Deluxe Adjustable Floor Lamp
3 x Quiko Classic 1 kg (2.2 lb)
3 x Sunblaster Strip Light with Nanotech Reflector Combo, 24 inch
1 x Quiko Goldy 750 g (1.65 lb)
2 x Scooter Z's My Little Bears Toy
1 x Scooter Z's Sparkle Tree Toy
1 x Scooter Z's Disco Bears Toy
1 x Scooter Z's Tropical Orchid Toy
2 x Vetafarm Aviclens, 250 ml (8.5 oz)
1 x Vetafarm Breeding Aid Vitamin, 500 ml (17 oz)
2 x Vetafarm Avi Care Disinfectant & Cleaner Concentrate, 100 ml (3.
1 x Vetafarm Breeding Aid Vitamin, 1 L (34 oz)
1 x Hagen Bird Charcoal, 4 oz
1 x Vetafarm Aviclens, 500 ml (17 oz)
2 x Vetafarm Calcivet Calcium Bird Supplement 500 ml (17 oz)
1 x Sunblaster Mini Greenhouse
1 x Lixit Quick Lock Cage Snuggler Water Bottle 10 oz
1 x Mango African Grey Bath Spray, 8 oz
1 x Feather Smart Large Bird Shower Perch
1 x FeatherSmart Small PVC Parrot Swing
1 x Penn Seed Australian Parrot, 500 g (1.1 lbs) Small Zip Bag
1 x FeatherSmart Medium PVC Parrot Swing
1 x Penn Seed African Parrot, 500 g (1.1 lbs) Small Zip Bag
1 x Prevue 220 White Scrollwork Cage
1 x Quiko Exotic Eggfood for Finches 1 g (2.2 lb)
2 x Pet Focus Avian & Cage Formula "Ready-To-Use", 32oz.
1 x Pet Focus Avian & Cage Formula "Concentrate", 32oz.
2 x Caitec's Cran-Blueberry Birdie Munchies, 4 oz
2 x Zupreem Avian Breeder Natural ML-Parrot & Conure, 40 lb
2 x Zupreem FruitBlend Premium Conure & Parrot, 2 lb
2 x Zupreem Natural Premium Small Bird, 20 lb
2 x Zupreem FruitBlend Premium Canary & Finch, 2 Lb
2 x Zupreem FruitBlend Premium Canary & Finch, 10 lb
1 x Zupreem Avian Breeder FruitBlend ML-Parrot & Conure, 40 lb
2 x Zupreem FruitBlend Premium Cockatiel, 2 lb
1 x Zupreem Natural Premium Small Bird, 2.25 lb
2 x Zupreem FruitBlend Premium Conure & Parrot, 3.5 lb
1 x Zupreem Avian Breeder FruitBlend M-Cockatiel, 40 lb
2 x ZuPreem Natural Premium Cockatiel, 2.5 lb
1 x Zupreem Avian Breeder FruitBlend L-Parrot, 40 lb
1 x Penn Seed Sidekick Condition 500 g (1.1 lbs) Zip Bag
2 x Zupreem FruitBlend Premium Parakeet, 10 lb
1 x Zupreem FruitBlend Premium Parakeet, 2 lb
1 x ZuPreem Natural Premium Cockatiel, 20 lb
1 x Zupreem Avian Breeder Natural M-Cockatiel, 40 lb
1 x Zupreem FruitBlend Premium Cockatiel, 17.5 lb
2 x Zupreem FruitBlend Premium Cockatiel, 35 lb
1 x Penn Seed Sidekick Condition 1.75 kg (3.85 lbs) Pour Spout Bag
1 x Scenic Paradise Mix
2 x Zoo Med 5.0 UVA/UVB Fluorescent Bulb
2 x Penn Seed Small Bird Aviary, 625 g (1.4 lbs) Small Zip Bag
1 x Penn Seed Big Parakeet (Cockatiel) 625 g (1.4 lbs) Small Zip Bag
1 x VL Goldenfeast Bean Supreme Treat Mix, 3 lb Bag
1 x Penn Seed Foreign Deluxe Finch, 625 g (1.4 lb) Zip Bag
1 x Sweet Feet & Beak Safety Perch - Medium
1 x VL Goldenfeast Indonesian Blend, 3 lb Bag
1 x Penn Seed European Finch, 1.75 kg (3.85 lbs) Pour Spout
1 x Oropharma Bio-digest, an intestinal conditioner 200g
1 x Sproutamo Easy-Sprout
1 x Penn Seed Exotic Dove, 625 g (1.4 lbs) Small Zip Bag
1 x Penn Seed Exotic Dove, 2 kg (4.4 lbs) Pour Spout Bag
1 x Sweet Feet & Beak Pumice Perch, Extra Small
1 x VL Goldenfeast Madagascar Blend, 3 lb Bag
1 x Penn Seed Amazon Parrot, 2 kg (4.4 lbs) Pour Spout Bag
1 x Penn Seed African Parrot, 2 kg (4.4 lbs) Pour Spout Bag
1 x VL Goldenfeast Patagonian Blend, 17.5 lb Bag
1 x VL Goldenfeast Indonesian Blend, 17.5 lb Bag
1 x Caitec's Veggie Delight Birdie Munchies, 4 oz
1 x Lafebers Avi-Cakes for Parrots 12 oz
1 x Lafeber Tropical Fruit Nutri-Berries Parrot Food 10 oz
1 x Lafebers Sunny Orchard Nutri-Berries Parrot 10 oz
1 x Lafebers Avi-Cakes for Small Birds 8 oz
1 x VL Goldenfeast Australian Blend, 17.5 lb Bag
1 x Lixit Flat Sided Lock-on Crock, 3 oz
1 x Vetafarm Calcivet Calcium Bird Supplement 1 L (34 oz)
1 x Zupreem VeggieBlend Flavor, 3.25 lb
1 x Vetafarm Breeding Aid Vitamin, 250 ml (8.5 oz)
1 x Lucky Bird Large Can-O-Nuts
1 x Prevue Natural Large Bird Rope Ladder
1 x Lucky Bird Small Can-O-Nuts
1 x Zupreem FruitBlend Premium Large Parrot, 35 lb
1 x Zupreem FruitBlend Premium Large Parrot, 3.5 lb
1 x Sweet Feet & Beak Safety Perch - Extra Small
1 x Zupreem FruitBlend Premium Conure & Parrot, 35 lb
1 x Sweet Feet & Beak Pumice Perch, Large
1 x Lafeber El Paso Nutri-Berries Parrot Food 3 lb
1 x Lafeber Nutri-Berries Cockatiel 20 lb
$5,974.71
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