Shipping & Returns

Shipping Charges

At Checkout, you will be prompted to choose a shipping method for your item(s). We use United Parcel Service (UPS) and the United States Postal Service (USPS). For those customers local to us, we do offer "by appointment only" pickup. The shipping charges are dependent on the weight of the items in your order and the shipping method you select.

The shipping charges calculated during checkout are accurate for small orders, those less than 70 pounds and safely fitting into one box. Larger orders, those over 70 pounds or those requiring multiple boxes to safely ship, may not have accurate shipping charges due to how the shipping calculator divides the products into different boxes.

If the actual shipping cost is more than 10% greater than the quoted shipping charges we will contact you with the correct charges prior to processing your order. If the actual shipping cost is more than 10% less than the quoted shipping charges we will refund you the difference.

Payment

For online payments, we accept Visa, Master Card, Discover, American Express and PayPal. Your payment transaction is protected by SSL (an encryption technology for the secure transmission of data). Your credit card information is transmitted directly to our processing partner PayPal. It is not stored on our web servers or database servers. PayPal transactions are protected by the security measures in place at the PayPal web site.

If you prefer, we will also gladly accept your credit card payment by phone. During Checkout, on the Payment Information page, simply select the Check/Money Order Payment Method then call us at (717) 957-4241 with your credit card information (please have your order number ready).

We also accept checks and money orders. Make the Check/Money order payable to Castle Enterprises and mail to: PO Box 61588, Harrisburg, PA 17106-1588. Please Note: this payment option will delay shipment of your order until the payment is received by us and cleared by the bank.

Shipping & Delivery

The delivery dates provided are "estimates" for the shipping option you choose. Pending confirmation of payment, orders Placed before 6:00 PM EST. will normally ship the next business day.

Pickup

If you select the "Pickup" shipping method, you must contact us at (717) 957-4241 to arrange for a pickup appointment. Credit card or cash payment is required at pickup unless pre-approved for check purchases.

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2 x Penn Seed Lovebird-Parrotlet, 625 g (1.4 lbs) Small Zip Bag
3 x Penn Seed Lovebird-Parrotlet, 2 kg (4.4 lbs) Pour Spout Bag
4 x Penn Seed Small Parakeet (Budgie-Neo), 2 kg (4.4 lbs) Pour Spout
1 x Lixit 16 oz Glass Bottle Medium Tube
3 x Vetafarm Multivet (Moulting Aid) Vitamin, 250 ml (8.5 oz)
1 x VL Goldenfeast Bonita Nut Treat Mix, 17.5 lb Bag
1 x VL Goldenfeast Bean Supreme Treat Mix, 17.5 lb Bag
2 x VL Goldenfeast Bean Supreme Treat Mix, 3 lb Bag
2 x Oropharma Bio-digest, an intestinal conditioner 200g
2 x Caitec Oven Fresh Bites Medium Parrot, 28 oz (1.75 lb)
2 x VL Goldenfeast Veggie Fruit Crunch Treat Mix, 15 lb Bag
3 x Vetafarm Breeding Aid Vitamin, 1 L (34 oz)
2 x Penn Seed Exotic Dove, 625 g (1.4 lbs) Small Zip Bag
2 x VL Goldenfeast Bonita Nut Treat Mix, 3 lb Bag
2 x Tropican Lifetime Granules for Parrots, 4 lb
1 x Lafebers Avi-Cakes for Small Birds 8 oz
1 x Penn Seed Small Parakeet (Budgie-Neo), 625 g (1.4 lbs) Small Zip
4 x VL Goldenfeast Veggie Fruit Crunch Treat Mix, 2 lb Bag
2 x Roudybush Squab Formula, 1 lb
3 x Penn Seed No Waste-Shell Free Wild Bird Blend, 5 lbs Pour Spout
2 x VL Goldenfeast Tropical Fruit Treat Mix, 17.5 lb Bag
3 x Tropican Lifetime Granules for Cockatiels, 820 g (1.8 lb)
3 x Penn Seed Small Bird Aviary, 2 kg (4.4 lbs) Pour Spout Bag
3 x Tropican Lifetime Granules for Parrots, 820 g (1.8 lb)
4 x Higgins Snack Attack Treat Fruit & Veggie Large, 20 lb
2 x Lafebers Avi-Cakes for Macaw 16 oz
3 x Vetafarm Aviclens, 250 ml (8.5 oz)
1 x Penn Seed Exotic Dove, 2 kg (4.4 lbs) Pour Spout Bag
3 x Caitec Oven Fresh Bites Large Parrot, 42 oz (2.63 lbs)
2 x VL Goldenfeast Paradise Treat Mix, 17.5 lb Bag
4 x Petamine Nestling Formula, 20 lbs
6 x Mango Parrot Bath Spray, 8 oz
1 x Caitec Oven Fresh Bites, Small Parrot, 28 oz (1.75 lb)
2 x Tropican Lifetime Granules for Cockatiels, 4 lb
3 x Vetafarm Breeding Aid Vitamin, 500 ml (17 oz)
4 x Higgins Snack Attack Treat Fruit & Veggie Small, 20 lb
3 x Vetafarm Aviclens, 500 ml (17 oz)
1 x Lixit Economy Bird Bottle 4 oz
1 x Lixit Quick Fill Bottle, 600 ml (20 oz)
2 x VL Goldenfeast Paradise Treat Mix, 3 lb Bag
1 x VL Goldenfeast Tropical Fruit Treat Mix, 3 lb Bag
3 x Tropican Hand Feeding Formula, 2 kg (4.4 lbs)
2 x Lixit 32 oz Glass Bottle Large Reinforced Tuff-Tip
2 x Zupreem Embrace Hand-Feeding Formula, 5 lb
2 x Lafeber Fruit Delight Avi-Cakes Small, 8 oz
4 x Higgins Snack Attack Treat Fruit to Nuts, 20 lb
2 x Petamine Breeding Formula, 20 lbs
1 x Lafeber Fruit Delight Avi-Cakes Parrot, 8 oz
2 x Lixit 16 oz Glass Bottle Large Tube
4 x Roudybush Formula 3 Handrearing Formula, 5 lbs
2 x Oropharma Muta-vit liquid 30 ml
2 x Monarch Electric Blue
2 x Vetafarm Multivet (Moulting Aid) Vitamin, 500 ml (17 oz)
2 x Lafebers Avi-Cakes for Parrots 12 oz
1 x Mango Parrot Shampoo, 8 oz
2 x Zupreem Embrace Plus Hand-Feeding Formula, 5 lb
2 x ZooMed Deluxe Adjustable Floor Lamp
1 x Penn Seed Foreign Deluxe Finch, 2 kg (4.4 lbs) Pour Spout Bag
1 x Sunblaster Strip Light with Nanotech Reflector Combo, 24 inch
2 x Zoo Med 5.0 UVA/UVB Fluorescent Bulb
2 x FeatherSmart Small PVC Parrot Swing
1 x Penn Seed Sidekick Condition 500 g (1.1 lbs) Zip Bag
1 x Scooter Z's My Little Bears Toy
1 x Penn Seed Sidekick Condition 1.75 kg (3.85 lbs) Pour Spout Bag
2 x Scooter Z's Disco Bears Toy
2 x Feather Smart Large Bird Shower Perch
1 x Sunseed Grainola Bar-Almond Delight, 2.5 oz
2 x JW Perch Cleaner
1 x Tropimix for Cockatiels & Lovebirds, 908 g (2 lb)
2 x Vetafarm Calcivet Calcium Bird Supplement 1 L (34 oz)
2 x Hagen Clay-Cal Supplement, 17.6 oz
1 x Quiko Rusk 5 Kg (11 lb)
1 x Prevue 220 White Scrollwork Cage
2 x Oropharma Calci-lux 500g (1.1lbs)
3 x First Prize Smart Crock (small 15 oz)
1 x Penn Seed Amazon Parrot, 500 g (1.1 lbs) Small Zip Bag
1 x Hagen Exo Terra Light Dome
1 x Penn Seed (Wisconsin Grown) Spray Millet, 5 lbs.
1 x Hagen Exo Terra 12" Plastic Compact Light
1 x Vetafarm Avian Insect Liquidator Concentrate, 100 ml (3.4 oz)
2 x First Prize Smart Corner Cup (7 oz)
1 x Mango African Grey Bath Spray, 8 oz
2 x Tropican Hand Feeding Formula, 5 kg (11 lbs)
1 x Tropimix for Small Parrots, 9.07 kg (20 lb)
3 x First Prize Smart In & Out Bowl (10 oz)
1 x Tropimix for Cockatiels & Lovebirds, 3.63 kg (8 lb)
2 x Tropimix for Large Parrots, 9.07 kg (20 lb)
1 x Caitec's Cran-Blueberry Birdie Munchies, 4 oz
1 x Sunseed Grainola Bar-Papaya Almond, 2.5 oz
1 x Hagen Prime Vitamin Mineral Supplement, 30 g (1.1 oz)
1 x Hagen Bird Charcoal, 4 oz
1 x Red Cardinal Feeder
1 x Sunseed Vita Prima Egg Biscuit Treat Lemon Poppy-Seed, 1.76 oz
2 x Vetafarm Aviclens, 100 ml (3.4 oz)
2 x Orlux Beo Patee-Expert Complete Diet 1kg (2.2lbs)
1 x Quiko Classic 1 kg (2.2 lb)
1 x Tropimix for Large Parrots, 4 lbs
2 x Lafeber El Paso Nutri-Berries Parrot Food 3 lb
1 x Sunseed Grainola Bar-Coconut Crunch, 2.5 oz
1 x SunBlaster 6400k Fluorescent Bulb, 26 watt
1 x Penn Seed European Finch, 1.75 kg (3.85 lbs) Pour Spout
1 x Prevue Natural Coco & Bamboo Toy
1 x Pet Focus Avian & Cage Formula "Ready-To-Use", 32oz.
2 x Pet Focus Avian & Cage Formula "Concentrate", 32oz.
2 x Mango Control Aviary Bug Spray, 32oz
1 x Scenic Paradise Mix
2 x Higgins inTune Natural Lory Food, 5 lbs
1 x Higgins Proteen Eggfood, 20 lbs
1 x Orlux Pick Bloc Pot 350g
1 x Scenic Hot & Healthy Cockatiels
2 x JWP Insight Bird Bath
1 x Oropharma Calci-lux 150g
1 x Penn Seed European Finch, 500 g (1.1 lbs) Small Zip Bag
1 x Sweet Feet & Beak Pumice Perch, Extra Small
1 x First Prize Smart Crock (medium 20 oz)
1 x VL Goldenfeast Patagonian Blend, 17.5 lb Bag
1 x First Prize Smart Crock (mini 5 oz)
1 x Hagen Exo Terra Reptile UVB 100, 26 watt
1 x VL Goldenfeast Caribbean Blend, 3 lb Bag
1 x Penn Seed Australian Parrot, 2 kg (4.4 lbs) Pour Spout Bag
1 x Lafebers Sunny Orchard Nutri-Berries Parrot 3 lb
1 x Green Hourglass Bird Feeder
1 x Penn Seed No Waste-Shell Free Wild Bird Blend, 50 lb Bulk Sack
1 x Prevue Pacific Perch Beach Branch Medium
1 x Zupreem VeggieBlend Flavor, 3.25 lb
1 x Sunblaster Mini Greenhouse
1 x Sunseed Vita Prima Egg Biscuit Treat Honey Flavor, 1.76 Oz
1 x Hagen Prime Vitamin Mineral Supplement, 320 g (1.3 lb)
1 x Hagen Plastic Parakeet Nest box
1 x Vetafarm Calcivet Calcium Bird Supplement 500 ml (17 oz)
1 x Vetafarm Calcivet Calcium Bird Supplement 250 ml (8.5 oz)
1 x NutriBird Uni Komplet (sm insect & fruit eating birds) 1kg (2.2l
1 x Raff Delicate Allevamento, 300 g (10.56 oz)
1 x Vetafarm Avian Insect Liquidator Concentrate, 500 ml (17)
1 x Lafeber Tropical Fruit Nutri-Berries Macaw Food 3 lb
1 x Lafeber Nutri-Berries Cockatiel 20 lb
1 x Lafeber Garden Veggie Nutri-Berries Parrot Food 3 lb
1 x Zupreem FruitBlend Premium Parakeet, 10 lb
1 x Zupreem Natural Premium Small Bird, 2.25 lb
1 x Prevue Natural Small Bird Rope Ladder
1 x Raff Holland Cova, 1 kg (2.2 lbs)
1 x Raff Delicate Allevamento, 25 kg (55 lbs)
1 x Raff Delicate Allevamento, 7.2 kg/15.84 lbs (24-300 g boxes)
1 x Raff Holland Cova, 12 kgs/26.4 lbs (12-1 kg boxes)
1 x Raff Holland Cova, 25 kg (55 lbs)
1 x Penn Seed Amazon Parrot, 2 kg (4.4 lbs) Pour Spout Bag
1 x Pollys Manu Mineral Block, Large
1 x Vetafarm Calcivet Calcium Bird Supplement 100 ml (3.4 oz)
$7,070.98
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