Shipping & Returns

Shipping Charges

At Checkout, you will be prompted to choose a shipping method for your item(s). We use United Parcel Service (UPS) and the United States Postal Service (USPS). For those customers local to us, we do offer "by appointment only" pickup. The shipping charges are dependent on the weight of the items in your order and the shipping method you select.

The shipping charges calculated during checkout are accurate for small orders, those less than 70 pounds and safely fitting into one box. Larger orders, those over 70 pounds or those requiring multiple boxes to safely ship, may not have accurate shipping charges due to how the shipping calculator divides the products into different boxes.

If the actual shipping cost is more than 10% greater than the quoted shipping charges we will contact you with the correct charges prior to processing your order. If the actual shipping cost is more than 10% less than the quoted shipping charges we will refund you the difference.

Payment

For online payments, we accept Visa, Master Card, Discover, American Express and PayPal. Your payment transaction is protected by SSL (an encryption technology for the secure transmission of data). Your credit card information is transmitted directly to our processing partner PayPal. It is not stored on our web servers or database servers. PayPal transactions are protected by the security measures in place at the PayPal web site.

If you prefer, we will also gladly accept your credit card payment by phone. During Checkout, on the Payment Information page, simply select the Check/Money Order Payment Method then call us at (717) 957-4241 with your credit card information (please have your order number ready).

We also accept checks and money orders. Make the Check/Money order payable to Castle Enterprises and mail to: PO Box 61588, Harrisburg, PA 17106-1588. Please Note: this payment option will delay shipment of your order until the payment is received by us and cleared by the bank.

Shipping & Delivery

The delivery dates provided are "estimates" for the shipping option you choose. Pending confirmation of payment, orders Placed before 6:00 PM EST. will normally ship the next business day.

Pickup

If you select the "Pickup" shipping method, you must contact us at (717) 957-4241 to arrange for a pickup appointment. Credit card or cash payment is required at pickup unless pre-approved for check purchases.

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4 x Zupreem Embrace Plus Hand-Feeding Formula, 5 lb
2 x S.T.A. Plastic Finch Nestbox
2 x Vetafarm Breeding Aid Vitamin, 1 L (34 oz)
3 x Tropican Hand Feeding Formula, 5 kg (11 lbs)
3 x Zupreem FruitBlend Premium Large Parrot, 35 lb
2 x Zupreem FruitBlend Premium Large Parrot, 3.5 lb
1 x Vetafarm Breeding Aid Vitamin, 500 ml (17 oz)
2 x Penn Seed Canaries (Color & Type), 2 kg (4.4 lbs) Pour Spout Bag
1 x Sweet Feet & Beak Pumice Perch, Extra Small
2 x Zupreem FruitBlend Premium Conure & Parrot, 17.5 lb
3 x Zupreem FruitBlend Premium Parakeet, 10 lb
2 x Tropican Hand Feeding Formula, 2 kg (4.4 lbs)
4 x Zupreem Natural Premium Small Bird, 2.25 lb
2 x Zupreem FruitBlend Premium Cockatiel, 35 lb
1 x Hagen Plastic Parakeet Nest box
3 x Sweet Feet & Beak Safety Perch - Medium
2 x Penn Seed Australian Parrot, 2 kg (4.4 lbs) Pour Spout Bag
3 x Zupreem FruitBlend Premium Cockatiel, 17.5 lb
4 x Zupreem FruitBlend Premium Conure & Parrot, 3.5 lb
3 x ZuPreem Natural Premium Cockatiel, 20 lb
2 x Sweet Feet & Beak Safety Perch - Extra Small
2 x Sweet Feet & Beak Pumice Perch, Small
3 x Zupreem FruitBlend Premium Canary & Finch, 2 Lb
3 x Penn Seed Canaries (Color & Type), 625 g (1.4 lbs) Small Zip Bag
2 x Zupreem Embrace Hand-Feeding Formula, 5 lb
2 x Zupreem FruitBlend Premium Conure & Parrot, 35 lb
2 x Sweet Feet & Beak Safety Perch - Large
1 x Sweet Feet & Beak Pumice Perch, Medium
1 x Roudybush Squab Formula, 1 lb
3 x Zupreem FruitBlend Premium Conure & Parrot, 2 lb
2 x Zupreem FruitBlend Premium Cockatiel, 2 lb
3 x ZuPreem Natural Premium Conure & Parrot, 20 lb
2 x Tropimix for Large Parrots, 9.07 kg (20 lb)
1 x Tropimix for Small Parrots, 9.07 kg (20 lb)
3 x Higgins Proteen Eggfood, 20 lbs
1 x Tropimix for Cockatiels & Lovebirds, 908 g (2 lb)
1 x Scooter Z's Tropical Orchid Toy
2 x Exo Terra Mister Pressure Sprayer
2 x Tropican Lifetime Granules for Parrots, 820 g (1.8 lb)
2 x Hagen Exo Terra 12" Plastic Compact Light
3 x Higgins inTune Natural Lory Food, 5 lbs
1 x Prevue Natural Small Bird Rope Ladder
3 x Zupreem Avian Breeder Natural M-Cockatiel, 40 lb
2 x Sweet Feet & Beak Safety Perch - Extra Large
1 x Prevue Bolt-on Stainless Steel Coop Cup 20 oz
2 x Prevue 220 White Scrollwork Cage
2 x Prevue Bolt-on Stainless Steel Coop Cup 30 oz
3 x Zupreem FruitBlend Premium Canary & Finch, 10 lb
3 x Zupreem Avian Breeder Natural ML-Parrot & Conure, 40 lb
2 x Sunseed Vita Prima Egg Biscuit Treat Lemon Poppy-Seed, 1.76 oz
1 x Penn Seed Small Parakeet (Budgie-Neo), 625 g (1.4 lbs) Small Zip
2 x Roudybush Lory Diet/Nectar 15, 2lbs
1 x Penn Seed No Waste-Shell Free Wild Bird Blend, 5 lbs Pour Spout
1 x Penn Seed Foreign Deluxe Finch, 625 g (1.4 lb) Zip Bag
1 x Lucky Bird Small Indestructibell
1 x Penn Seed Small Parakeet (Budgie-Neo), 2 kg (4.4 lbs) Pour Spout
1 x Prevue Hooded Ceramic Cup 10 oz
1 x Prevue Cage Cleaner Scrub
2 x Zupreem Avian Breeder FruitBlend M-Cockatiel, 40 lb
2 x Lucky Bird Large Indestructibell
1 x Penn Seed Exotic Dove, 2 kg (4.4 lbs) Pour Spout Bag
2 x Higgins Snack Attack Treat Fruit & Veggie Large, 20 lb
1 x Prevue Pacific Perch Beach Branch Large
2 x Sweet Feet & Beak Pumice Perch, Large
1 x Penn Seed Lovebird-Parrotlet, 625 g (1.4 lbs) Small Zip Bag
1 x Penn Seed European Finch, 500 g (1.1 lbs) Small Zip Bag
1 x Penn Seed Small Bird Aviary, 2 kg (4.4 lbs) Pour Spout Bag
1 x Higgins Snack Attack Treat Fruit to Nuts, 20 lb
1 x Hagen Exo Terra Reptile UVB 100, 26 watt
2 x Higgins Snack Attack Treat Fruit & Veggie Small, 20 lb
1 x Penn Seed African Parrot, 2 kg (4.4 lbs) Pour Spout Bag
1 x Zupreem VeggieBlend Flavor, 3.25 lb
1 x ZuPreem Natural Premium Large Parrot, 3 lb
1 x Zupreem Natural Premium Small Bird, 20 lb
1 x Penn Seed African Parrot, 500 g (1.1 lbs) Small Zip Bag
1 x Zupreem Avian Breeder FruitBlend ML-Parrot & Conure, 40 lb
2 x Zupreem VeggieBlend Flavor, 17.5 lb
1 x Prevue Pacific Perch Beach Branch Medium
2 x Orlux Clay Bloc Mini Super Fine 540g
1 x Orlux Beo Patee-Expert Complete Diet 1kg (2.2lbs)
1 x ZuPreem Natural Premium Conure & Parrot, 3 lb
1 x Zupreem FruitBlend Premium Parakeet, 2 lb
1 x Orlux Clay Bloc Amazon River 550g
2 x Zupreem NutBlend Flavor, 3.25 lb
2 x ZuPreem Natural Premium Cockatiel, 2.5 lb
1 x Orlux Mineral Mix 1,350 g (2.97 lb)
1 x Orlux Pick Bloc Pot 350g
1 x ZuPreem Natural Premium Large Parrot, 20 lb
1 x Zupreem NutBlend Flavor, 17.5 lb
1 x Orlux Eggfood Dry Canaries-Expert 1kg (2.2lbs)
2 x Zupreem Avian Breeder FruitBlend L-Parrot, 40 lb
1 x Zupreem FruitBlend Premium Large Parrot, 17.5 lb
1 x Penn Seed Lovebird-Parrotlet, 2 kg (4.4 lbs) Pour Spout Bag
1 x Penn Seed Big Parakeet Special, 2 kg (4.4 lbs) Pour Spout Bag
1 x VL Goldenfeast Madagascar Blend, 17.5 lb Bag
1 x Penn Seed Big Parakeet (Cockatiel) 2 kg (4.4 lbs) Pour Spout Bag
1 x S.T.A Outside Clear Bird Bath
1 x Penn Seed Big Parakeet Special, 625 g (1.4 lbs) Small Zip Bag
1 x Penn Seed Australian Parrot, 500 g (1.1 lbs) Small Zip Bag
1 x Penn Seed European Finch, 1.75 kg (3.85 lbs) Pour Spout
1 x Pet Focus Avian & Cage Formula "Concentrate", 32oz.
1 x VL Goldenfeast Veggie Fruit Crunch Treat Mix, 2 lb Bag
1 x Caitec Foraging Wheel Gen II, X-Large
1 x Caitec Oven Fresh Bites Large Parrot, 42 oz (2.63 lbs)
2 x Caitec Large Buffet Ball & Kabob, 5" Ball
2 x Caitec Buffet Ball Foot Toy, 5" Sphere
1 x VL Goldenfeast Australian Blend, 17.5 lb Bag
1 x Caitec Foraging Wheel Gen II, Giant
1 x Caitec Buffet Ball Foot Toy, 3.5" Sphere
2 x Caitec Oven Fresh Bites Medium Parrot, 28 oz (1.75 lb)
2 x Caitec Foraging Wheel
2 x Caitec Oven Fresh Bites, Small Parrot, 28 oz (1.75 lb)
2 x Caitec Hanging Buffet Ball and KaBob, 3.5" Ball
1 x Prevue Bolt-on Stainless Steel Coop Cup 10 oz
1 x Caitec Buffet Ball-Cage Mount
1 x VL Goldenfeast Central American Blend, 3 lb Bag
1 x First Prize Smart Crock (large 40 oz)
1 x Pet Focus Avian & Cage Formula "Ready-To-Use", 32oz.
1 x Hemp Animal Bedding, 33 lb bale
1 x First Prize Smart In & Out Bowl (10 oz)
1 x Oropharma Calci-lux 150g
1 x Zoo Med 5.0 UVA/UVB Fluorescent Bulb
1 x Lafebers Avi-Cakes for Small Birds 8 oz
1 x Oropharma Bio-digest, an intestinal conditioner 200g
1 x Hagen Clay-Cal Supplement, 17.6 oz
1 x Vetafarm Aviclens, 250 ml (8.5 oz)
1 x Rye Grass, 50 lbs
1 x Hagen Crushed Oyster Shell, 440 g (15.6 oz)
1 x Petamine Breeding Formula, 20 lbs
1 x Penn Seed Amazon Parrot, 2 kg (4.4 lbs) Pour Spout Bag
1 x Tropican Lifetime Granules for Parrots, 4 lb
1 x Hagen Bird Charcoal, 4 oz
1 x Lafebers Sunny Orchard Nutri-Berries Parrot 3 lb
1 x Tropican Lifetime Granules for Cockatiels, 4 lb
1 x Germination Seeds Parrots, 2.4 kgs (5.28 lbs)
1 x Germination Seeds Small Birds, 2.4 kgs (5.28 lbs)
1 x Prevue Natural Large Bird Rope Ladder
1 x Prevue Cup w/Perch
1 x Vetafarm Multivet (Moulting Aid) Vitamin, 500 ml (17 oz)
1 x Prevue Natural Cozy Cabana Coconut
1 x Roudybush Formula 3 Handrearing Formula, 5 lbs
1 x Mango Control Aviary Bug Spray, 32oz
1 x Lafeber Tropical Fruit Nutri-Berries Parrot Food 10 oz
1 x Tropican Lifetime Granules for Cockatiels, 820 g (1.8 lb)
1 x First Prize Smart Crock (small 15 oz)
1 x Lafebers Nutri-Berries Cockatoo-Macaw Food 20 lb
1 x First Prize Smart Millet Tray
1 x Lafeber Fruit Delight Avi-Cakes Small, 8 oz
1 x Penn Seed Exotic Dove, 625 g (1.4 lbs) Small Zip Bag
1 x Raff Delicate Allevamento, 7.2 kg/15.84 lbs (24-300 g boxes)
1 x Raff Holland Cova, 1 kg (2.2 lbs)
$6,546.85
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