Shipping & Returns

Shipping Charges

At Checkout, you will be prompted to choose a shipping method for your item(s). We use United Parcel Service (UPS) and the United States Postal Service (USPS). For those customers local to us, we do offer "by appointment only" pickup. The shipping charges are dependent on the weight of the items in your order and the shipping method you select.

The shipping charges calculated during checkout are accurate for small orders, those less than 70 pounds and safely fitting into one box. Larger orders, those over 70 pounds or those requiring multiple boxes to safely ship, may not have accurate shipping charges due to how the shipping calculator divides the products into different boxes.

If the actual shipping cost is more than 10% greater than the quoted shipping charges we will contact you with the correct charges prior to processing your order. If the actual shipping cost is more than 10% less than the quoted shipping charges we will refund you the difference.

Payment

For online payments, we accept Visa, Master Card, Discover, American Express and PayPal. Your payment transaction is protected by SSL (an encryption technology for the secure transmission of data). Your credit card information is transmitted directly to our processing partner PayPal. It is not stored on our web servers or database servers. PayPal transactions are protected by the security measures in place at the PayPal web site.

If you prefer, we will also gladly accept your credit card payment by phone. During Checkout, on the Payment Information page, simply select the Check/Money Order Payment Method then call us at (717) 957-4241 with your credit card information (please have your order number ready).

We also accept checks and money orders. Make the Check/Money order payable to Castle Enterprises and mail to: PO Box 61588, Harrisburg, PA 17106-1588. Please Note: this payment option will delay shipment of your order until the payment is received by us and cleared by the bank.

Shipping & Delivery

The delivery dates provided are "estimates" for the shipping option you choose. Pending confirmation of payment, orders Placed before 6:00 PM EST. will normally ship the next business day.

Pickup

If you select the "Pickup" shipping method, you must contact us at (717) 957-4241 to arrange for a pickup appointment. Credit card or cash payment is required at pickup unless pre-approved for check purchases.

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1 x	Penn Seed Exotic Dove, 625 g (1.4 lbs) Small Zip Bag
1 x	Zupreem Avian Breeder Natural ML-Parrot & Conure, 40 lb
3 x	Quiko Exotic Eggfood for Finches 6 Kg (13.2 lb)
4 x	Vetafarm Avian Insect Liquidator Concentrate, 500 ml (17)
3 x	VL Goldenfeast Paradise Treat Mix, 17.5 lb Bag
1 x	Tropimix for Large Parrots, 4 lbs
3 x	VL Goldenfeast Madagascar Blend, 3 lb Bag
4 x	VL Goldenfeast Australian Blend, 17.5 lb Bag
3 x	S.T.A. Plastic Finch Nestbox
3 x	Penn Seed (Wisconsin Grown) Spray Millet, 25 lbs.
2 x	Hagen Prime Vitamin Mineral Supplement, 30 g (1.1 oz)
2 x	Lucky Bird Small Indestructibell
2 x	S.T.A Outside Clear Bird Bath
1 x	Zupreem NutBlend Flavor, 3.25 lb
1 x	Penn Seed No Waste-Shell Free Wild Bird Blend, 50 lb Bulk Sack
2 x	Sunblaster Mini Greenhouse
1 x	Monarch Electric Blue
1 x	Vetafarm Breeding Aid Vitamin, 1 L (34 oz)
2 x	VL Goldenfeast Madagascar Blend, 17.5 lb Bag
1 x	Zupreem Embrace Plus Hand-Feeding Formula, 5 lb
1 x	Oropharma Bio-digest, an intestinal conditioner 200g
1 x	Sweet Feet & Beak Pumice Perch, Extra Large
1 x	VL Goldenfeast Central American Blend, 3 lb Bag
1 x	Sweet Feet & Beak Pumice Perch, Small
1 x	Prevue Natural Sea Grass Snuggle Hut
1 x	Prevue Natural Large Bird Rope Ladder
2 x	Prevue Natural Cozy Cabana Coconut
1 x	Prevue Natural Wonder Walk Ladder-Sm
1 x	First Prize Smart In & Out Bowl (10 oz)
2 x	Prevue Cup w/Perch
1 x	Penn Seed Small Bird Aviary, 625 g (1.4 lbs) Small Zip Bag
1 x	Sunseed Grainola Bar-Papaya Almond, 2.5 oz
1 x	Raff Delicate Allevamento, 300 g (10.56 oz)
2 x	Prevue Natural Coco Hideaway w/Ladder
1 x	Zupreem FruitBlend Premium Conure & Parrot, 17.5 lb
1 x	Vetafarm Aviclens, 500 ml (17 oz)
1 x	Lafeber Tropical Fruit Nutri-Berries Macaw Food 3 lb
1 x	Pollys Comfy Clam Buddy, 9 oz
1 x	Browns Avian Grit Plus, 20 oz
1 x	Vetafarm Breeding Aid Vitamin, 250 ml (8.5 oz)
1 x	Rye Grass, 50 lbs
1 x	Volkman Featherglow Soak & Simmer, 2 lb
1 x	Prevue Hooded Ceramic Cup 24 oz
1 x	Lixit Economy Bird Bottle 4 oz
1 x	Higgins inTune Natural Lory Food, 5 lbs
1 x	Pet Focus Avian & Cage Formula "Concentrate", 32oz.
1 x	Lixit Quick Fill Bottle, 600 ml (20 oz)
1 x	Vetafarm Avi Care Disinfectant & Cleaner Concentrate, 100 ml (3.
1 x	Pollys Comfy Clam Buddy, 33 oz
2 x	VL Goldenfeast Tropical Fruit Treat Mix, 3 lb Bag
1 x	First Prize Smart Crock (small 15 oz)
1 x	Raff Delicate Allevamento, 25 kg (55 lbs)
1 x	Raff Holland Cova, 1 kg (2.2 lbs)
1 x	Raff Delicate Allevamento, 7.2 kg/15.84 lbs (24-300 g boxes)
1 x	VL Goldenfeast Indonesian Blend, 17.5 lb Bag

$2,744.33

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VL Goldenfeast Caribbean Blend, 17.5 lb Bag
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