Shipping & Returns

Shipping Charges

At Checkout, you will be prompted to choose a shipping method for your item(s). We use United Parcel Service (UPS) and the United States Postal Service (USPS). For those customers local to us, we do offer "by appointment only" pickup. The shipping charges are dependent on the weight of the items in your order and the shipping method you select.

The shipping charges calculated during checkout are accurate for small orders, those less than 70 pounds and safely fitting into one box. Larger orders, those over 70 pounds or those requiring multiple boxes to safely ship, may not have accurate shipping charges due to how the shipping calculator divides the products into different boxes.

If the actual shipping cost is more than 10% greater than the quoted shipping charges we will contact you with the correct charges prior to processing your order. If the actual shipping cost is more than 10% less than the quoted shipping charges we will refund you the difference.

Payment

For online payments, we accept Visa, Master Card, Discover, American Express and PayPal. Your payment transaction is protected by SSL (an encryption technology for the secure transmission of data). Your credit card information is transmitted directly to our processing partner PayPal. It is not stored on our web servers or database servers. PayPal transactions are protected by the security measures in place at the PayPal web site.

If you prefer, we will also gladly accept your credit card payment by phone. During Checkout, on the Payment Information page, simply select the Check/Money Order Payment Method then call us at (717) 957-4241 with your credit card information (please have your order number ready).

We also accept checks and money orders. Make the Check/Money order payable to Castle Enterprises and mail to: PO Box 61588, Harrisburg, PA 17106-1588. Please Note: this payment option will delay shipment of your order until the payment is received by us and cleared by the bank.

Shipping & Delivery

The delivery dates provided are "estimates" for the shipping option you choose. Pending confirmation of payment, orders Placed before 6:00 PM EST. will normally ship the next business day.

Pickup

If you select the "Pickup" shipping method, you must contact us at (717) 957-4241 to arrange for a pickup appointment. Credit card or cash payment is required at pickup unless pre-approved for check purchases.

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3 x	VL Goldenfeast Indonesian Blend, 3 lb Bag
2 x	Hagen Exo Terra Reptile UVB 100, 26 watt
3 x	Zupreem Natural Premium Small Bird, 20 lb
1 x	First Prize Smart Crock (small 15 oz)
2 x	ZooMed Deluxe Adjustable Floor Lamp
3 x	Higgins Snack Attack Treat Fruit & Veggie Small, 20 lb
3 x	Lafebers Avi-Cakes for Macaw 16 oz
1 x	Penn Seed Sidekick Condition 1.75 kg (3.85 lbs) Pour Spout Bag
3 x	VL Goldenfeast Tropical Fruit Treat Mix, 3 lb Bag
3 x	Lafebers Nutri-Berries Cockatoo-Macaw Food 3.5 lb
2 x	Prevue Cup w/Perch
2 x	Hagen Exo Terra 12" Plastic Compact Light
2 x	Penn Seed Foreign Deluxe Finch, 625 g (1.4 lb) Zip Bag
3 x	Higgins Snack Attack Treat Fruit & Veggie Large, 20 lb
3 x	Tropimix for Cockatiels & Lovebirds, 908 g (2 lb)
1 x	Lixit 16 oz Glass Bottle Medium Tube
3 x	Zupreem FruitBlend Premium Large Parrot, 35 lb
1 x	Penn Seed Exotic Dove, 2 kg (4.4 lbs) Pour Spout Bag
3 x	Lafebers Sunny Orchard Nutri-Berries Parrot 3 lb
1 x	Penn Seed Exotic Dove, 625 g (1.4 lbs) Small Zip Bag
2 x	Vetafarm Aviclens, 100 ml (3.4 oz)
2 x	S.T.A Biscuit Feeder Cup
2 x	Monarch Electric Blue
1 x	Lixit 32 oz Glass Bottle Large Reinforced Tuff-Tip
3 x	Lafeber Garden Veggie Nutri-Berries Parrot Food 10 oz
1 x	VL Goldenfeast Patagonian Blend, 17.5 lb Bag
3 x	Lafebers Avi-Cakes for Small Birds 8 oz
3 x	Lafeber Fruit Delight Avi-Cakes Small, 8 oz
3 x	Tropican Lifetime Granules for Parrots, 4 lb
1 x	Lixit 16 oz Glass Bottle Large Tube
2 x	Tropican Lifetime Granules for Cockatiels, 820 g (1.8 lb)
3 x	Lafeber Tropical Fruit Nutri-Berries Macaw Food 3 lb
1 x	Green Hourglass Bird Feeder
3 x	Hagen Prime Vitamin Mineral Supplement, 30 g (1.1 oz)
2 x	Vetafarm Calcivet Calcium Bird Supplement 1 L (34 oz)
2 x	ZuPreem Natural Premium Conure & Parrot, 3 lb
2 x	Penn Seed Lovebird-Parrotlet, 2 kg (4.4 lbs) Pour Spout Bag
2 x	ZuPreem Natural Premium Conure & Parrot, 20 lb
2 x	ZuPreem Natural Premium Large Parrot, 3 lb
1 x	Zupreem VeggieBlend Flavor, 17.5 lb
1 x	Zupreem NutBlend Flavor, 3.25 lb
1 x	Zupreem VeggieBlend Flavor, 3.25 lb
1 x	Zupreem NutBlend Flavor, 17.5 lb
1 x	Zupreem Natural Premium Small Bird, 2.25 lb
1 x	Sunblaster Strip Light with Nanotech Reflector Combo, 24 inch
1 x	Vetafarm Aviclens, 250 ml (8.5 oz)
1 x	Scooter Z's Disco Bears Toy
1 x	VL Goldenfeast Bean Supreme Treat Mix, 17.5 lb Bag
1 x	Lafebers Avi-Cakes for Parrots 12 oz
1 x	Lafeber Fruit Delight Avi-Cakes Parrot, 8 oz
1 x	Penn Seed Big Parakeet Special, 2 kg (4.4 lbs) Pour Spout Bag
2 x	VL Goldenfeast Tropical Fruit Treat Mix, 17.5 lb Bag
1 x	VL Goldenfeast Veggie Fruit Crunch Treat Mix, 15 lb Bag
1 x	Lafeber Nutri-Berries Cockatiel 20 lb
1 x	VL Goldenfeast South American, 3 lb Bag
2 x	Tropican Hand Feeding Formula, 2 kg (4.4 lbs)
1 x	Lafeber Tropical Fruit Nutri-Berries Parrot Food 10 oz
1 x	Penn Seed Small Parakeet (Budgie-Neo), 2 kg (4.4 lbs) Pour Spout
1 x	Penn Seed Big Parakeet Special, 625 g (1.4 lbs) Small Zip Bag
2 x	Lafeber Tropical Fruit Nutri-Berries Parrot Food 3 lb
1 x	Lafeber El Paso Nutri-Berries Parrot Food 10 oz
2 x	Lafebers Sunny Orchard Nutri-Berries Parrot 10 oz
1 x	Orlux Beo Patee-Expert Complete Diet 1kg (2.2lbs)
1 x	Lafeber El Paso Nutri-Berries Parrot Food 3 lb
1 x	Penn Seed Australian Parrot, 2 kg (4.4 lbs) Pour Spout Bag
1 x	Tropican Hand Feeding Formula, 5 kg (11 lbs)
1 x	Lafeber Nutri-Berries Parrot Food 3.25 lb
1 x	Lafeber Nutri-Berries Cockatiel 4 lb
1 x	Lafebers Nutri-Berries Cockatoo-Macaw Food 20 lb
2 x	VL Goldenfeast Veggie Fruit Crunch Treat Mix, 2 lb Bag
1 x	Lafeber Garden Veggie Nutri-Berries Parrot Food 3 lb
1 x	Penn Seed Big Parakeet (Cockatiel) 2 kg (4.4 lbs) Pour Spout Bag
1 x	Orlux Insect Patee-Expert Complete Diet 800g (1.75)
1 x	Penn Seed Small Parakeet (Budgie-Neo), 625 g (1.4 lbs) Small Zip
1 x	Red Cardinal Feeder
2 x	Higgins Snack Attack Treat Fruit to Nuts, 20 lb
2 x	All Weather Feeder
1 x	Penn Seed European Finch, 500 g (1.1 lbs) Small Zip Bag
1 x	Zoo Med 5.0 UVA/UVB Fluorescent Bulb
2 x	Higgins inTune Natural Lory Food, 5 lbs
1 x	VL Goldenfeast Bean Supreme Treat Mix, 3 lb Bag
1 x	Penn Seed Amazon Parrot, 2 kg (4.4 lbs) Pour Spout Bag
1 x	Quiko Bianco Eggfood 1 Kg (2.2 lb)
2 x	Higgins Proteen Eggfood, 20 lbs
1 x	S.T.A Outside Clear Bird Bath
1 x	Bird Seed Moth Trap, 2 per pk
2 x	Exo Terra Mister Pressure Sprayer
1 x	Penn Seed Small Bird Aviary, 2 kg (4.4 lbs) Pour Spout Bag
1 x	Tropimix for Cockatiels & Lovebirds, 3.63 kg (8 lb)
2 x	Hagen Exo Terra Light Dome
1 x	Tropimix for Small Parrots, 9.07 kg (20 lb)
1 x	Tropimix for Small Parrots, 4 lbs
2 x	Tropican Lifetime Granules for Parrots, 820 g (1.8 lb)
1 x	Quiko Classic 1 kg (2.2 lb)
1 x	Caitec Oven Fresh Bites Large Parrot, 42 oz (2.63 lbs)
1 x	Caitec's Cran-Blueberry Birdie Munchies, 4 oz
1 x	Zupreem FruitBlend Premium Large Parrot, 17.5 lb
1 x	VL Goldenfeast Patagonian Blend, 3 lb Bag
2 x	Tropican Lifetime Granules for Cockatiels, 4 lb
1 x	Tropimix for Large Parrots, 9.07 kg (20 lb)
1 x	Tropimix for Large Parrots, 4 lbs
1 x	Oropharma Calci-lux 150g
1 x	Penn Seed Canaries (Color & Type), 625 g (1.4 lbs) Small Zip Bag
2 x	Hagen Plastic Parakeet Nest box
2 x	Hagen Clay-Cal Supplement, 17.6 oz
1 x	Prevue Bolt-on Stainless Steel Coop Cup 20 oz
1 x	Penn Seed Small Bird Aviary, 625 g (1.4 lbs) Small Zip Bag
1 x	Vetafarm Multivet (Moulting Aid) Vitamin, 250 ml (8.5 oz)
1 x	Pet Focus Avian & Cage Formula "Concentrate", 32oz.
1 x	SunBlaster 6400k Fluorescent Bulb, 26 watt
1 x	Oropharma Bio-digest, an intestinal conditioner 200g
1 x	Pet Focus Avian & Cage Formula "Ready-To-Use", 32oz.
1 x	VL Goldenfeast Paradise Treat Mix, 17.5 lb Bag
1 x	ZuPreem Natural Premium Cockatiel, 20 lb
1 x	Penn Seed Amazon Parrot, 500 g (1.1 lbs) Small Zip Bag
1 x	Vetafarm Calcivet Calcium Bird Supplement 250 ml (8.5 oz)
1 x	Orlux Eggfood Dry Canaries-Expert 1kg (2.2lbs)
1 x	Orlux Clay Bloc Amazon River 550g
1 x	Browns Avian Grit Plus, 20 oz
1 x	Zupreem FruitBlend Premium Cockatiel, 35 lb
1 x	ZuPreem Natural Premium Cockatiel, 2.5 lb
1 x	Zupreem Embrace Hand-Feeding Formula, 5 lb
1 x	Zupreem Embrace Plus Hand-Feeding Formula, 5 lb
1 x	Germination Seeds Parrots, 2.4 kgs (5.28 lbs)
1 x	Germination Seeds Small Birds, 2.4 kgs (5.28 lbs)
1 x	Orlux Mineral Mix 1,350 g (2.97 lb)
1 x	Prevue Natural Wonder Walk Ladder-Lg
1 x	Lucky Bird Small Can-O-Nuts
1 x	Sweet Feet & Beak Pumice Perch, Medium
1 x	Sweet Feet & Beak Safety Perch - Extra Small
1 x	Sweet Feet & Beak Safety Perch - Extra Large

$5,715.40

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VL Goldenfeast Caribbean Blend, 17.5 lb Bag
~~$125.49~~
$105.49

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