Shipping & Returns

Shipping Charges

At Checkout, you will be prompted to choose a shipping method for your item(s). We use United Parcel Service (UPS) and the United States Postal Service (USPS). For those customers local to us, we do offer "by appointment only" pickup. The shipping charges are dependent on the weight of the items in your order and the shipping method you select.

The shipping charges calculated during checkout are accurate for small orders, those less than 70 pounds and safely fitting into one box. Larger orders, those over 70 pounds or those requiring multiple boxes to safely ship, may not have accurate shipping charges due to how the shipping calculator divides the products into different boxes.

If the actual shipping cost is more than 10% greater than the quoted shipping charges we will contact you with the correct charges prior to processing your order. If the actual shipping cost is more than 10% less than the quoted shipping charges we will refund you the difference.

Payment

For online payments, we accept Visa, Master Card, Discover, American Express and PayPal. Your payment transaction is protected by SSL (an encryption technology for the secure transmission of data). Your credit card information is transmitted directly to our processing partner PayPal. It is not stored on our web servers or database servers. PayPal transactions are protected by the security measures in place at the PayPal web site.

If you prefer, we will also gladly accept your credit card payment by phone. During Checkout, on the Payment Information page, simply select the Check/Money Order Payment Method then call us at (717) 957-4241 with your credit card information (please have your order number ready).

We also accept checks and money orders. Make the Check/Money order payable to Castle Enterprises and mail to: PO Box 61588, Harrisburg, PA 17106-1588. Please Note: this payment option will delay shipment of your order until the payment is received by us and cleared by the bank.

Shipping & Delivery

The delivery dates provided are "estimates" for the shipping option you choose. Pending confirmation of payment, orders Placed before 6:00 PM EST. will normally ship the next business day.

Pickup

If you select the "Pickup" shipping method, you must contact us at (717) 957-4241 to arrange for a pickup appointment. Credit card or cash payment is required at pickup unless pre-approved for check purchases.

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3 x Vetafarm Breeding Aid Vitamin, 500 ml (17 oz)
3 x ZooMed Deluxe Adjustable Floor Lamp
1 x Hagen Exo Terra Light Dome
1 x Lafebers Avi-Cakes for Small Birds 8 oz
2 x Sunblaster Mini Greenhouse
1 x Penn Seed Small Bird Aviary, 2 kg (4.4 lbs) Pour Spout Bag
2 x Penn Seed Foreign Deluxe Finch, 2 kg (4.4 lbs) Pour Spout Bag
2 x Vetafarm Breeding Aid Vitamin, 1 L (34 oz)
3 x VL Goldenfeast South American, 3 lb Bag
2 x Vetafarm Aviclens, 250 ml (8.5 oz)
2 x Zupreem FruitBlend Premium Conure & Parrot, 2 lb
2 x ZuPreem Natural Premium Cockatiel, 20 lb
3 x Quiko Rusk 1 kg (2.2 lb)
2 x Penn Seed Exotic Dove, 625 g (1.4 lbs) Small Zip Bag
3 x Penn Seed Exotic Dove, 2 kg (4.4 lbs) Pour Spout Bag
3 x Zupreem FruitBlend Premium Canary & Finch, 10 lb
4 x Pet Focus Avian & Cage Formula "Ready-To-Use", 32oz.
3 x VL Goldenfeast Madagascar Blend, 3 lb Bag
2 x Quiko Rusk 5 Kg (11 lb)
2 x Prevue Cage Cleaner Scrub
4 x Zupreem Embrace Hand-Feeding Formula, 5 lb
3 x Orlux Pick Bloc Pot 350g
3 x Zupreem FruitBlend Premium Canary & Finch, 2 Lb
3 x VL Goldenfeast South American, 17.5 lb Bag
4 x VL Goldenfeast Madagascar Blend, 17.5 lb Bag
5 x VL Goldenfeast Indonesian Blend, 3 lb Bag
4 x Quiko Exotic Eggfood for Finches 1 g (2.2 lb)
3 x VL Goldenfeast Patagonian Blend, 17.5 lb Bag
2 x VL Goldenfeast Caribbean Blend, 3 lb Bag
5 x Pet Focus Avian & Cage Formula "Concentrate", 32oz.
2 x VL Goldenfeast Caribbean Blend, 17.5 lb Bag
3 x VL Goldenfeast Amazon Blend, 3 lb Bag
2 x Zupreem Natural Premium Small Bird, 2.25 lb
3 x Zupreem FruitBlend Premium Parakeet, 2 lb
3 x Zupreem FruitBlend Premium Cockatiel, 17.5 lb
2 x Zupreem FruitBlend Premium Conure & Parrot, 3.5 lb
2 x Penn Seed Australian Parrot, 2 kg (4.4 lbs) Pour Spout Bag
2 x Zupreem Avian Breeder FruitBlend M-Cockatiel, 40 lb
2 x Zupreem Avian Breeder Natural M-Cockatiel, 40 lb
2 x Zupreem Avian Breeder Natural ML-Parrot & Conure, 40 lb
2 x Petamine Nestling Formula, 20 lbs
2 x Zupreem Avian Breeder FruitBlend L-Parrot, 40 lb
2 x Penn Seed Big Parakeet Special, 625 g (1.4 lbs) Small Zip Bag
2 x Zupreem Avian Breeder FruitBlend ML-Parrot & Conure, 40 lb
3 x VL Goldenfeast Central American Blend, 3 lb Bag
3 x VL Goldenfeast Indonesian Blend, 17.5 lb Bag
3 x VL Goldenfeast Central American Blend, 17.5 lb Bag
2 x Vetafarm Aviclens, 500 ml (17 oz)
4 x Oropharma Bio-digest, an intestinal conditioner 200g
4 x Zupreem FruitBlend Premium Cockatiel, 35 lb
3 x Zupreem FruitBlend Premium Cockatiel, 2 lb
4 x Mango Control Aviary Bug Spray, 32oz
2 x Bird Seed Moth Trap, 2 per pk
2 x Sunblaster Strip Light with Nanotech Reflector Combo, 24 inch
2 x Vetafarm Avian Insect Liquidator Concentrate, 500 ml (17)
1 x VL Goldenfeast Patagonian Blend, 3 lb Bag
3 x Zupreem FruitBlend Premium Parakeet, 10 lb
1 x Zupreem Natural Premium Small Bird, 20 lb
2 x Vetafarm Avi Care Disinfectant & Cleaner Concentrate, 100 ml (3.
3 x Petamine Breeding Formula, 20 lbs
1 x VL Goldenfeast Australian Blend, 17.5 lb Bag
3 x JW Perch Cleaner
2 x Zupreem Embrace Plus Hand-Feeding Formula, 5 lb
2 x ZuPreem Natural Premium Cockatiel, 2.5 lb
2 x ZuPreem Natural Premium Large Parrot, 20 lb
3 x Zupreem VeggieBlend Flavor, 17.5 lb
3 x Zupreem FruitBlend Premium Large Parrot, 17.5 lb
2 x Penn Seed Big Parakeet (Cockatiel) 2 kg (4.4 lbs) Pour Spout Bag
4 x Zupreem VeggieBlend Flavor, 3.25 lb
2 x Zupreem FruitBlend Premium Large Parrot, 3.5 lb
1 x ZuPreem Natural Premium Conure & Parrot, 3 lb
2 x ZuPreem Natural Premium Conure & Parrot, 20 lb
2 x Quiko Goldy 750 g (1.65 lb)
2 x Zupreem FruitBlend Premium Conure & Parrot, 35 lb
3 x Zupreem FruitBlend Premium Large Parrot, 35 lb
2 x Sproutamo Easy-Sprout
1 x Lafeber Fruit Delight Avi-Cakes Small, 8 oz
2 x Vetafarm Breeding Aid Vitamin, 250 ml (8.5 oz)
1 x Lafebers Avi-Cakes for Macaw 16 oz
1 x Zupreem NutBlend Flavor, 17.5 lb
1 x Scooter Z's Tropical Orchid Toy
2 x Scooter Z's Disco Bears Toy
2 x Scooter Z's My Little Bears Toy
2 x Penn Seed Sidekick Condition 500 g (1.1 lbs) Zip Bag
1 x Scooter Z's Sparkle Tree Toy
2 x Zoo Med 5.0 UVA/UVB Fluorescent Bulb
1 x Lafebers Sunny Orchard Nutri-Berries Parrot 3 lb
2 x VL Goldenfeast Paradise Treat Mix, 3 lb Bag
2 x Hagen Clay-Cal Supplement, 17.6 oz
1 x Penn Seed Lovebird-Parrotlet, 625 g (1.4 lbs) Small Zip Bag
3 x Tropimix for Large Parrots, 4 lbs
2 x Hagen Exo Terra 12" Plastic Compact Light
1 x Penn Seed Big Parakeet (Cockatiel) 625 g (1.4 lbs) Small Zip Bag
2 x Scenic Jungle Food
1 x Penn Seed (Wisconsin Grown) Spray Millet, 5 lbs.
2 x Penn Seed Big Parakeet Special, 2 kg (4.4 lbs) Pour Spout Bag
1 x Penn Seed Small Parakeet (Budgie-Neo), 625 g (1.4 lbs) Small Zip
3 x Orlux Eggfood Dry Canaries-Expert 1kg (2.2lbs)
2 x Penn Seed Canaries (Color & Type), 625 g (1.4 lbs) Small Zip Bag
4 x Caitec Oven Fresh Bites Large Parrot, 42 oz (2.63 lbs)
1 x Self Help Herbs, 6oz
2 x Penn Seed No Waste-Shell Free Wild Bird Blend, 5 lbs Pour Spout
2 x Penn Seed Canaries (Color & Type), 2 kg (4.4 lbs) Pour Spout Bag
2 x Exo Terra Mister Pressure Sprayer
3 x Quiko Exotic Eggfood for Finches 6 Kg (13.2 lb)
2 x Oropharma Calci-lux 150g
2 x Higgins inTune Natural Lory Food, 5 lbs
2 x Caitec Oven Fresh Bites Medium Parrot, 28 oz (1.75 lb)
3 x Caitec Hanging Buffet Ball and KaBob, 3.5" Ball
3 x Caitec Foraging Wheel Gen II, X-Large
1 x Scenic Paradise Mix
3 x Caitec Buffet Ball-Cage Mount
2 x Hagen Bird Charcoal, 4 oz
1 x Scenic Hot & Healthy Cockatiels
2 x Oropharma Muta-vit liquid 30 ml
1 x Penn Seed (Wisconsin Grown) Spray Millet, 25 lbs.
3 x Caitec Oven Fresh Bites, Small Parrot, 28 oz (1.75 lb)
1 x Tropimix Egg Food Mix Budgies/Canaries/Finches, 3.63 kg (8 lb)
3 x Orlux Beo Patee-Expert Complete Diet 1kg (2.2lbs)
1 x Penn Seed Sidekick Condition 1.75 kg (3.85 lbs) Pour Spout Bag
3 x Higgins Snack Attack Treat Fruit & Veggie Small, 20 lb
2 x First Prize Smart Crock (mini 5 oz)
1 x Penn Seed Small Parakeet (Budgie-Neo), 2 kg (4.4 lbs) Pour Spout
2 x First Prize Smart Corner Cup (7 oz)
1 x Quiko Classic 1 kg (2.2 lb)
1 x Penn Seed Foreign Deluxe Finch, 625 g (1.4 lb) Zip Bag
1 x Mango Parrot Bath Spray, 8 oz
1 x Prevue Hooded Ceramic Cup 10 oz
1 x Prevue Bolt-on Stainless Steel Coop Cup 10 oz
1 x First Prize Smart In & Out Bowl (10 oz)
1 x First Prize Smart Crock (medium 20 oz)
1 x First Prize Smart Crock (small 15 oz)
1 x Orlux Clay Bloc Mini Super Fine 540g
1 x Orlux Clay Bloc Amazon River 550g
1 x Penn Seed European Finch, 500 g (1.1 lbs) Small Zip Bag
1 x Orlux Mineral Mix 1,350 g (2.97 lb)
1 x Penn Seed African Parrot, 2 kg (4.4 lbs) Pour Spout Bag
2 x Higgins Proteen Eggfood, 20 lbs
1 x Prevue Pacific Perch Beach Branch Medium
1 x Caitec's Cran-Blueberry Birdie Munchies, 4 oz
1 x Tropimix for Large Parrots, 9.07 kg (20 lb)
2 x Pollys Manu Mineral Block, Small
1 x JWP Insight Bird Bath
2 x Caitec Foraging Wheel
2 x Caitec Buffet Ball Foot Toy, 3.5" Sphere
2 x Caitec Buffet Ball Foot Toy, 5" Sphere
2 x Caitec Foraging Wheel Gen II, Giant
2 x Caitec Large Buffet Ball & Kabob, 5" Ball
1 x Penn Seed Amazon Parrot, 2 kg (4.4 lbs) Pour Spout Bag
2 x Pollys Manu Mineral Block, Large
1 x S.T.A Biscuit Feeder Cup
2 x S.T.A. Plastic Finch Nestbox
1 x S.T.A Outside Clear Bird Bath
1 x Higgins Snack Attack Treat Fruit to Nuts, 20 lb
1 x Zupreem NutBlend Flavor, 3.25 lb
2 x Higgins Snack Attack Treat Fruit & Veggie Large, 20 lb
1 x Vetafarm Multivet (Moulting Aid) Vitamin, 500 ml (17 oz)
1 x Vetafarm Multivet (Moulting Aid) Vitamin, 250 ml (8.5 oz)
1 x Vetafarm Aviclens, 100 ml (3.4 oz)
1 x Mango African Grey Bath Spray, 8 oz
1 x Volkman Featherglow Soak & Simmer, 2 lb
1 x Hagen Prime Vitamin Mineral Supplement, 320 g (1.3 lb)
1 x Prevue Natural Coco & Bamboo Toy
1 x Quiko Bianco Eggfood 1 Kg (2.2 lb)
1 x Germination Seeds Small Birds, 2.4 kgs (5.28 lbs)
1 x Germination Seeds Parrots, 2.4 kgs (5.28 lbs)
1 x Quiko Special 6 kg (13.2 lb)
1 x Caitec's Tropi-Fruit Birdie Munchies, 4 oz
1 x Vetafarm Calcivet Calcium Bird Supplement 100 ml (3.4 oz)
1 x Oropharma Calci-lux 500g (1.1lbs)
1 x NutriBird Uni Komplet (sm insect & fruit eating birds) 1kg (2.2l
1 x Raff Delicate Allevamento, 300 g (10.56 oz)
1 x Volkman Birdeez Buffet Soak & Serve, 2 lb
1 x Prevue Cup w/Perch
1 x Prevue Natural Sea Grass Snuggle Hut
1 x Tropican Hand Feeding Formula, 5 kg (11 lbs)
1 x Pollys Comfy Clam Buddy, 9 oz
1 x Pollys Comfy Clam Buddy, 33 oz
1 x Lixit Quick Lock Cage Snuggler Water Bottle 5 oz
1 x First Prize Smart Millet Tray
1 x Sweet Feet & Beak Pumice Perch, Small
1 x Prevue Natural Small Bird Rope Ladder
1 x Prevue Natural Wonder Walk Ladder-Lg
1 x Sweet Feet & Beak Pumice Perch, Medium
1 x Prevue Natural Large Bird Rope Ladder
1 x Sweet Feet & Beak Safety Perch - Extra Small
$10,203.80
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