Shipping & Returns

Shipping Charges

At Checkout, you will be prompted to choose a shipping method for your item(s). We use United Parcel Service (UPS) and the United States Postal Service (USPS). For those customers local to us, we do offer "by appointment only" pickup. The shipping charges are dependent on the weight of the items in your order and the shipping method you select.

The shipping charges calculated during checkout are accurate for small orders, those less than 70 pounds and safely fitting into one box. Larger orders, those over 70 pounds or those requiring multiple boxes to safely ship, may not have accurate shipping charges due to how the shipping calculator divides the products into different boxes.

If the actual shipping cost is more than 10% greater than the quoted shipping charges we will contact you with the correct charges prior to processing your order. If the actual shipping cost is more than 10% less than the quoted shipping charges we will refund you the difference.

Payment

For online payments, we accept Visa, Master Card, Discover, American Express and PayPal. Your payment transaction is protected by SSL (an encryption technology for the secure transmission of data). Your credit card information is transmitted directly to our processing partner PayPal. It is not stored on our web servers or database servers. PayPal transactions are protected by the security measures in place at the PayPal web site.

If you prefer, we will also gladly accept your credit card payment by phone. During Checkout, on the Payment Information page, simply select the Check/Money Order Payment Method then call us at (717) 957-4241 with your credit card information (please have your order number ready).

We also accept checks and money orders. Make the Check/Money order payable to Castle Enterprises and mail to: PO Box 61588, Harrisburg, PA 17106-1588. Please Note: this payment option will delay shipment of your order until the payment is received by us and cleared by the bank.

Shipping & Delivery

The delivery dates provided are "estimates" for the shipping option you choose. Pending confirmation of payment, orders Placed before 6:00 PM EST. will normally ship the next business day.

Pickup

If you select the "Pickup" shipping method, you must contact us at (717) 957-4241 to arrange for a pickup appointment. Credit card or cash payment is required at pickup unless pre-approved for check purchases.

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4 x Caitec Oven Fresh Bites Large Parrot, 42 oz (2.63 lbs)
4 x Caitec Oven Fresh Bites, Small Parrot, 28 oz (1.75 lb)
1 x Penn Seed (Wisconsin Grown) Spray Millet, 25 lbs.
1 x Penn Seed (Wisconsin Grown) Spray Millet, 5 lbs.
4 x Caitec Oven Fresh Bites Medium Parrot, 28 oz (1.75 lb)
3 x Quiko Goldy 750 g (1.65 lb)
2 x Prevue Cage Cleaner Scrub
3 x Pet Focus Avian & Cage Formula "Ready-To-Use", 32oz.
2 x Quiko Classic 1 kg (2.2 lb)
1 x Orlux Eggfood Dry Canaries-Expert 1kg (2.2lbs)
2 x Tropican Lifetime Granules for Parrots, 820 g (1.8 lb)
1 x Vetafarm Avian Insect Liquidator Concentrate, 500 ml (17)
4 x FeatherSmart Small PVC Parrot Swing
3 x Caitec Hanging Buffet Ball and KaBob, 3.5" Ball
3 x Caitec Foraging Wheel Gen II, Giant
2 x Hagen Exo Terra Reptile UVB 100, 26 watt
2 x Scooter Z's Tropical Orchid Toy
2 x Petamine Nestling Formula, 20 lbs
2 x Penn Seed No Waste-Shell Free Wild Bird Blend, 5 lbs Pour Spout
4 x Caitec Large Buffet Ball & Kabob, 5" Ball
1 x Higgins Proteen Eggfood, 20 lbs
4 x Vetafarm Avi Care Disinfectant & Cleaner Concentrate, 100 ml (3.
3 x Vetafarm Aviclens, 500 ml (17 oz)
2 x Penn Seed Exotic Dove, 2 kg (4.4 lbs) Pour Spout Bag
2 x Tropican Lifetime Granules for Cockatiels, 820 g (1.8 lb)
4 x Vetafarm Breeding Aid Vitamin, 1 L (34 oz)
1 x Vetafarm Multivet (Moulting Aid) Vitamin, 500 ml (17 oz)
3 x Caitec Buffet Ball-Cage Mount
3 x Vetafarm Aviclens, 250 ml (8.5 oz)
2 x Quiko Classic 5 kg (11 lb)
1 x Lucky Bird Large Can-O-Nuts
2 x Hagen Exo Terra 12" Plastic Compact Light
3 x Vetafarm Breeding Aid Vitamin, 500 ml (17 oz)
1 x Zoo Med 5.0 UVA/UVB Fluorescent Bulb
5 x Caitec Foraging Wheel
1 x Petamine Breeding Formula, 20 lbs
3 x FeatherSmart Medium PVC Parrot Swing
1 x Scooter Z's Sparkle Tree Toy
2 x Caitec Buffet Ball Foot Toy, 5" Sphere
2 x Vetafarm Multivet (Moulting Aid) Vitamin, 250 ml (8.5 oz)
1 x Penn Seed Exotic Dove, 625 g (1.4 lbs) Small Zip Bag
4 x JW Perch Cleaner
2 x Scooter Z's Disco Bears Toy
2 x Hagen Prime Vitamin Mineral Supplement, 30 g (1.1 oz)
3 x Sunblaster Strip Light with Nanotech Reflector Combo, 24 inch
5 x Caitec Buffet Ball Foot Toy, 3.5" Sphere
4 x Pet Focus Avian & Cage Formula "Concentrate", 32oz.
4 x ZooMed Deluxe Adjustable Floor Lamp
3 x Lucky Bird Large Indestructibell
1 x Vetafarm Calcivet Calcium Bird Supplement 500 ml (17 oz)
3 x Tropican Lifetime Granules for Cockatiels, 4 lb
1 x Quiko Special 6 kg (13.2 lb)
3 x Tropican Lifetime Granules for Parrots, 4 lb
1 x Quiko Bianco Eggfood 1 Kg (2.2 lb)
1 x Vetafarm Avian Insect Liquidator Concentrate, 100 ml (3.4 oz)
3 x Caitec Foraging Wheel Gen II, X-Large
3 x Lucky Bird Small Indestructibell
1 x Hagen Exo Terra Light Dome
2 x Zupreem FruitBlend Premium Cockatiel, 2 lb
3 x Zupreem Natural Premium Small Bird, 2.25 lb
3 x Zupreem FruitBlend Premium Parakeet, 10 lb
2 x Zupreem FruitBlend Premium Parakeet, 2 lb
3 x Zupreem Embrace Hand-Feeding Formula, 5 lb
2 x Zupreem Avian Breeder Natural M-Cockatiel, 40 lb
3 x Zupreem Avian Breeder Natural ML-Parrot & Conure, 40 lb
3 x ZuPreem Natural Premium Cockatiel, 20 lb
2 x Zupreem FruitBlend Premium Canary & Finch, 2 Lb
2 x Zupreem FruitBlend Premium Conure & Parrot, 3.5 lb
2 x Zupreem Avian Breeder FruitBlend ML-Parrot & Conure, 40 lb
3 x Zupreem FruitBlend Premium Cockatiel, 35 lb
3 x Zupreem Avian Breeder FruitBlend M-Cockatiel, 40 lb
1 x Scenic Paradise Mix
2 x Zupreem FruitBlend Premium Cockatiel, 17.5 lb
1 x VL Goldenfeast Bonita Nut Treat Mix, 17.5 lb Bag
2 x Scenic Jungle Food
1 x VL Goldenfeast Patagonian Blend, 17.5 lb Bag
2 x Sweet Feet & Beak Pumice Perch, Medium
1 x VL Goldenfeast Bean Supreme Treat Mix, 3 lb Bag
2 x VL Goldenfeast Indonesian Blend, 3 lb Bag
1 x S.T.A. Plastic Finch Nestbox
2 x Tropimix for Small Parrots, 9.07 kg (20 lb)
2 x VL Goldenfeast Patagonian Blend, 3 lb Bag
2 x S.T.A Outside Clear Bird Bath
2 x Tropimix for Small Parrots, 4 lbs
2 x Hagen Plastic Parakeet Nest box
2 x Tropimix for Large Parrots, 9.07 kg (20 lb)
2 x Exo Terra Mister Pressure Sprayer
1 x VL Goldenfeast Madagascar Blend, 3 lb Bag
2 x Lafebers Sunny Orchard Nutri-Berries Parrot 3 lb
2 x VL Goldenfeast Paradise Treat Mix, 3 lb Bag
2 x Hagen Clay-Cal Supplement, 17.6 oz
2 x Sweet Feet & Beak Pumice Perch, Small
1 x Prevue Bolt-on Stainless Steel Coop Cup 30 oz
2 x Mango Parrot Bath Spray, 8 oz
1 x Scenic Hot & Healthy Cockatiels
1 x Quiko Rusk 5 Kg (11 lb)
1 x Ecolume Full Spectrum "Compact Spiral Fluorescent" Bulb 20watts
2 x Quiko Exotic Eggfood for Finches 6 Kg (13.2 lb)
1 x Scooter Z's My Little Bears Toy
2 x Hagen Prime Vitamin Mineral Supplement, 320 g (1.3 lb)
2 x First Prize Smart Crock (mini 5 oz)
1 x Vetafarm Breeding Aid Vitamin, 250 ml (8.5 oz)
2 x Sunseed Grainola Bar-Almond Delight, 2.5 oz
2 x First Prize Smart Crock (large 40 oz)
1 x JWP Insight Bird Bath
1 x Higgins Snack Attack Treat Fruit & Veggie Small, 20 lb
1 x Lafeber Tropical Fruit Nutri-Berries Parrot Food 10 oz
3 x First Prize Smart Crock (small 15 oz)
1 x Lafeber El Paso Nutri-Berries Parrot Food 10 oz
1 x Vetafarm Aviclens, 100 ml (3.4 oz)
2 x Lafeber Nutri-Berries Cockatiel 20 lb
1 x Lafebers Avi-Cakes for Macaw 16 oz
2 x Orlux Insect Patee-Expert Complete Diet 800g (1.75)
1 x Zupreem Natural Premium Small Bird, 20 lb
2 x Zupreem FruitBlend Premium Canary & Finch, 10 lb
1 x Zupreem FruitBlend Premium Conure & Parrot, 2 lb
1 x Zupreem Avian Breeder FruitBlend L-Parrot, 40 lb
1 x ZuPreem Natural Premium Cockatiel, 2.5 lb
2 x Zupreem Embrace Plus Hand-Feeding Formula, 5 lb
1 x Sweet Feet & Beak Safety Perch - Medium
2 x Zupreem FruitBlend Premium Large Parrot, 3.5 lb
1 x Penn Seed Big Parakeet (Cockatiel) 2 kg (4.4 lbs) Pour Spout Bag
2 x ZuPreem Natural Premium Large Parrot, 20 lb
2 x ZuPreem Natural Premium Large Parrot, 3 lb
1 x Zupreem NutBlend Flavor, 3.25 lb
2 x ZuPreem Natural Premium Conure & Parrot, 20 lb
1 x Zupreem VeggieBlend Flavor, 3.25 lb
2 x Zupreem FruitBlend Premium Large Parrot, 17.5 lb
2 x Zupreem FruitBlend Premium Conure & Parrot, 35 lb
1 x Zupreem VeggieBlend Flavor, 17.5 lb
1 x Zupreem FruitBlend Premium Large Parrot, 35 lb
1 x Zupreem NutBlend Flavor, 17.5 lb
2 x ZuPreem Natural Premium Conure & Parrot, 3 lb
2 x Zupreem FruitBlend Premium Conure & Parrot, 17.5 lb
2 x VL Goldenfeast Veggie Fruit Crunch Treat Mix, 2 lb Bag
1 x Prevue Natural Sea Grass Snuggle Hut
1 x VL Goldenfeast South American, 3 lb Bag
2 x VL Goldenfeast Veggie Fruit Crunch Treat Mix, 15 lb Bag
2 x VL Goldenfeast Tropical Fruit Treat Mix, 17.5 lb Bag
2 x VL Goldenfeast Tropical Fruit Treat Mix, 3 lb Bag
2 x Tropican Hand Feeding Formula, 2 kg (4.4 lbs)
1 x Penn Seed Amazon Parrot, 2 kg (4.4 lbs) Pour Spout Bag
1 x Tropican Hand Feeding Formula, 5 kg (11 lbs)
1 x Penn Seed Lovebird-Parrotlet, 2 kg (4.4 lbs) Pour Spout Bag
1 x Prevue Pacific Perch Beach Branch Medium
1 x VL Goldenfeast Madagascar Blend, 17.5 lb Bag
1 x VL Goldenfeast Bonita Nut Treat Mix, 3 lb Bag
1 x Penn Seed Small Parakeet (Budgie-Neo), 2 kg (4.4 lbs) Pour Spout
2 x Oropharma Calci-lux 150g
2 x First Prize Smart In & Out Bowl (10 oz)
1 x Vetafarm Calcivet Calcium Bird Supplement 1 L (34 oz)
1 x First Prize Smart Corner Cup (7 oz)
1 x First Prize Smart Crock (medium 20 oz)
1 x Higgins Snack Attack Treat Fruit & Veggie Large, 20 lb
1 x Penn Seed African Parrot, 2 kg (4.4 lbs) Pour Spout Bag
2 x Oropharma Calci-lux 500g (1.1lbs)
1 x Volkman Birdeez Buffet Soak & Serve, 2 lb
2 x Oropharma Muta-vit liquid 30 ml
1 x Oropharma Bio-digest, an intestinal conditioner 200g
1 x Self Help Herbs, 6oz
1 x Prevue Hooded Ceramic Cup 24 oz
1 x Orlux Pick Bloc Pot 350g
1 x Vetafarm Calcivet Calcium Bird Supplement 250 ml (8.5 oz)
1 x Penn Seed Sidekick Condition 500 g (1.1 lbs) Zip Bag
1 x Penn Seed European Finch, 1.75 kg (3.85 lbs) Pour Spout
1 x Tropimix for Large Parrots, 4 lbs
1 x Hagen Crushed Oyster Shell, 440 g (15.6 oz)
1 x Lucky Bird Small Can-O-Nuts
1 x Orlux Clay Bloc Amazon River 550g
1 x Caitec's Veggie Delight Birdie Munchies, 4 oz
1 x Orlux Beo Patee-Expert Complete Diet 1kg (2.2lbs)
1 x Tropimix for Cockatiels & Lovebirds, 908 g (2 lb)
1 x VL Goldenfeast Paradise Treat Mix, 17.5 lb Bag
1 x Tropimix for Cockatiels & Lovebirds, 3.63 kg (8 lb)
1 x Tropimix Egg Food Mix Budgies/Canaries/Finches, 3.63 kg (8 lb)
1 x Sweet Feet & Beak Pumice Perch, Large
1 x Quiko Rusk 1 kg (2.2 lb)
1 x Quiko Exotic Eggfood for Finches 1 g (2.2 lb)
1 x Orlux Mineral Mix 1,350 g (2.97 lb)
1 x Raff Delicate Allevamento, 300 g (10.56 oz)
1 x NutriBird Uni Komplet (sm insect & fruit eating birds) 1kg (2.2l
1 x Prevue Natural Large Bird Rope Ladder
1 x First Prize Smart Millet Tray
1 x Raff Delicate Allevamento, 7.2 kg/15.84 lbs (24-300 g boxes)
1 x Raff Holland Cova, 12 kgs/26.4 lbs (12-1 kg boxes)
1 x Raff Parakeet (hookbills), 15 kg/33 lbs (3-5 kg bags)
1 x Penn Seed Amazon Parrot, 500 g (1.1 lbs) Small Zip Bag
$9,359.36
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