Shipping & Returns

Shipping Charges

At Checkout, you will be prompted to choose a shipping method for your item(s). We use United Parcel Service (UPS) and the United States Postal Service (USPS). For those customers local to us, we do offer "by appointment only" pickup. The shipping charges are dependent on the weight of the items in your order and the shipping method you select.

The shipping charges calculated during checkout are accurate for small orders, those less than 70 pounds and safely fitting into one box. Larger orders, those over 70 pounds or those requiring multiple boxes to safely ship, may not have accurate shipping charges due to how the shipping calculator divides the products into different boxes.

If the actual shipping cost is more than 10% greater than the quoted shipping charges we will contact you with the correct charges prior to processing your order. If the actual shipping cost is more than 10% less than the quoted shipping charges we will refund you the difference.

Payment

For online payments, we accept Visa, Master Card, Discover, American Express and PayPal. Your payment transaction is protected by SSL (an encryption technology for the secure transmission of data). Your credit card information is transmitted directly to our processing partner PayPal. It is not stored on our web servers or database servers. PayPal transactions are protected by the security measures in place at the PayPal web site.

If you prefer, we will also gladly accept your credit card payment by phone. During Checkout, on the Payment Information page, simply select the Check/Money Order Payment Method then call us at (717) 957-4241 with your credit card information (please have your order number ready).

We also accept checks and money orders. Make the Check/Money order payable to Castle Enterprises and mail to: PO Box 61588, Harrisburg, PA 17106-1588. Please Note: this payment option will delay shipment of your order until the payment is received by us and cleared by the bank.

Shipping & Delivery

The delivery dates provided are "estimates" for the shipping option you choose. Pending confirmation of payment, orders Placed before 6:00 PM EST. will normally ship the next business day.

Pickup

If you select the "Pickup" shipping method, you must contact us at (717) 957-4241 to arrange for a pickup appointment. Credit card or cash payment is required at pickup unless pre-approved for check purchases.

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Comodo
1 x Roudybush Squab Formula, 1 lb
1 x Green Hourglass Bird Feeder
1 x Mango Parrot Bath Spray, 8 oz
1 x Roudybush Lory Diet/Nectar 15, 2lbs
1 x Scooter Z's Disco Bears Toy
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1 x VL Goldenfeast Veggie Fruit Crunch Treat Mix, 2 lb Bag
1 x Tropimix for Large Parrots, 4 lbs
1 x Sproutamo Easy-Sprout
1 x Oropharma Calci-lux 150g
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1 x Penn Seed Australian Parrot, 2 kg (4.4 lbs) Pour Spout Bag
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1 x Caitec Buffet Ball Foot Toy, 3.5" Sphere
1 x First Prize Smart Corner Cup (7 oz)
1 x VL Goldenfeast Madagascar Blend, 17.5 lb Bag
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1 x S.T.A Outside Clear Bird Bath
1 x Caitec's Tropi-Fruit Birdie Munchies, 4 oz
1 x Penn Seed Foreign Deluxe Finch, 625 g (1.4 lb) Zip Bag
1 x Tropimix Egg Food Mix Budgies/Canaries/Finches, 3.63 kg (8 lb)
1 x Penn Seed Sidekick Condition 500 g (1.1 lbs) Zip Bag
1 x Penn Seed Big Parakeet Special, 625 g (1.4 lbs) Small Zip Bag
1 x Penn Seed Small Bird Aviary, 2 kg (4.4 lbs) Pour Spout Bag
1 x Zupreem FruitBlend Premium Cockatiel, 2 lb
1 x Bird Seed Moth Trap, 2 per pk
1 x Lixit Quick Lock Cage Snuggler Water Bottle 5 oz
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1 x First Prize Smart Millet Tray
1 x Tropimix for Small Parrots, 9.07 kg (20 lb)
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1 x Tropimix for Large Parrots, 9.07 kg (20 lb)
1 x Penn Seed Amazon Parrot, 2 kg (4.4 lbs) Pour Spout Bag
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1 x Pet Focus Avian & Cage Formula "Ready-To-Use", 32oz.
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1 x Vetafarm Avian Insect Liquidator Concentrate, 100 ml (3.4 oz)
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1 x Sunblaster Mini Greenhouse
1 x Penn Seed Amazon Parrot, 500 g (1.1 lbs) Small Zip Bag
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1 x Vetafarm Multivet (Moulting Aid) Vitamin, 250 ml (8.5 oz)
1 x VL Goldenfeast South American, 17.5 lb Bag
1 x Lixit Flat Sided Lock-on Crock, 3 oz
1 x Sweet Feet & Beak Pumice Perch, Small
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1 x Tropican Lifetime Granules for Parrots, 820 g (1.8 lb)
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1 x Lixit Bird Bottle, 10 oz
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1 x Raff Holland Cova, 25 kg (55 lbs)
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1 x Volkman Featherglow Soak & Simmer, 2 lb
1 x Lafeber Fruit Delight Avi-Cakes Parrot, 8 oz
1 x Lafeber Nutri-Berries Cockatiel 4 lb
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1 x Lafebers Nutri-Berries Cockatoo-Macaw Food 3.5 lb
1 x Lafeber Tropical Fruit Nutri-Berries Macaw Food 3 lb
1 x Prevue Cup w/Perch
1 x Lafeber Garden Veggie Nutri-Berries Parrot Food 10 oz
1 x Lafeber Fruit Delight Avi-Cakes Small, 8 oz
1 x Oropharma Muta-vit liquid 30 ml
1 x Lafeber Garden Veggie Nutri-Berries Parrot Food 3 lb
1 x Lafebers Nutri-Berries Cockatoo-Macaw Food 20 lb
1 x Lafeber Nutri-Berries Parrot Food 3.25 lb
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1 x Raff Parakeet (hookbills), 5 kg (11 lbs)
1 x Raff Delicate Allevamento, 25 kg (55 lbs)
$3,896.09
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