Shipping & Returns

Shipping Charges

At Checkout, you will be prompted to choose a shipping method for your item(s). We use United Parcel Service (UPS) and the United States Postal Service (USPS). For those customers local to us, we do offer "by appointment only" pickup. The shipping charges are dependent on the weight of the items in your order and the shipping method you select.

The shipping charges calculated during checkout are accurate for small orders, those less than 70 pounds and safely fitting into one box. Larger orders, those over 70 pounds or those requiring multiple boxes to safely ship, may not have accurate shipping charges due to how the shipping calculator divides the products into different boxes.

If the actual shipping cost is more than 10% greater than the quoted shipping charges we will contact you with the correct charges prior to processing your order. If the actual shipping cost is more than 10% less than the quoted shipping charges we will refund you the difference.

Payment

For online payments, we accept Visa, Master Card, Discover, American Express and PayPal. Your payment transaction is protected by SSL (an encryption technology for the secure transmission of data). Your credit card information is transmitted directly to our processing partner PayPal. It is not stored on our web servers or database servers. PayPal transactions are protected by the security measures in place at the PayPal web site.

If you prefer, we will also gladly accept your credit card payment by phone. During Checkout, on the Payment Information page, simply select the Check/Money Order Payment Method then call us at (717) 957-4241 with your credit card information (please have your order number ready).

We also accept checks and money orders. Make the Check/Money order payable to Castle Enterprises and mail to: PO Box 61588, Harrisburg, PA 17106-1588. Please Note: this payment option will delay shipment of your order until the payment is received by us and cleared by the bank.

Shipping & Delivery

The delivery dates provided are "estimates" for the shipping option you choose. Pending confirmation of payment, orders Placed before 6:00 PM EST. will normally ship the next business day.

Pickup

If you select the "Pickup" shipping method, you must contact us at (717) 957-4241 to arrange for a pickup appointment. Credit card or cash payment is required at pickup unless pre-approved for check purchases.

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2 x ZuPreem Natural Premium Conure & Parrot, 3 lb
2 x Penn Seed Lovebird-Parrotlet, 2 kg (4.4 lbs) Pour Spout Bag
2 x Prevue Pacific Perch Beach Branch Large
1 x Zupreem FruitBlend Premium Conure & Parrot, 3.5 lb
3 x Lafeber Fruit Delight Avi-Cakes Small, 8 oz
3 x Mango Parrot Shampoo, 8 oz
3 x Vetafarm Calcivet Calcium Bird Supplement 500 ml (17 oz)
3 x Prevue Bolt-on Stainless Steel Coop Cup 10 oz
1 x Zupreem FruitBlend Premium Large Parrot, 17.5 lb
3 x Orlux Beo Patee-Expert Complete Diet 1kg (2.2lbs)
2 x Zupreem Natural Premium Small Bird, 20 lb
2 x Bird Seed Moth Trap, 2 per pk
3 x Lafebers Avi-Cakes for Parrots 12 oz
3 x Penn Seed Lovebird-Parrotlet, 625 g (1.4 lbs) Small Zip Bag
2 x Penn Seed Canaries (Color & Type), 2 kg (4.4 lbs) Pour Spout Bag
2 x ZuPreem Natural Premium Conure & Parrot, 20 lb
2 x Vetafarm Avian Insect Liquidator Concentrate, 100 ml (3.4 oz)
2 x Vetafarm Multivet (Moulting Aid) Vitamin, 500 ml (17 oz)
2 x Sweet Feet & Beak Pumice Perch, Medium
1 x ZooMed Deluxe Adjustable Floor Lamp
3 x Prevue Bolt-on Stainless Steel Coop Cup 20 oz
2 x Penn Seed No Waste-Shell Free Wild Bird Blend, 5 lbs Pour Spout
3 x Pollys Manu Mineral Block, Small
2 x Penn Seed Canaries (Color & Type), 625 g (1.4 lbs) Small Zip Bag
3 x First Prize Smart Crock (small 15 oz)
3 x Penn Seed Big Parakeet Special, 2 kg (4.4 lbs) Pour Spout Bag
3 x Mango Parrot Bath Spray, 8 oz
2 x Zupreem FruitBlend Premium Cockatiel, 17.5 lb
3 x Prevue Hooded Ceramic Cup 24 oz
2 x Zupreem FruitBlend Premium Conure & Parrot, 35 lb
3 x Oropharma Calci-lux 150g
3 x Caitec Oven Fresh Bites Large Parrot, 42 oz (2.63 lbs)
2 x Prevue Hooded Ceramic Cup 10 oz
1 x First Prize Smart Crock (medium 20 oz)
2 x Sweet Feet & Beak Safety Perch - Extra Small
2 x Hagen Exo Terra 12" Plastic Compact Light
3 x Caitec Oven Fresh Bites Medium Parrot, 28 oz (1.75 lb)
2 x First Prize Smart Corner Cup (7 oz)
2 x Prevue Pacific Perch Beach Branch Medium
3 x Vetafarm Avian Insect Liquidator Concentrate, 500 ml (17)
3 x Caitec Oven Fresh Bites, Small Parrot, 28 oz (1.75 lb)
3 x Penn Seed Exotic Dove, 2 kg (4.4 lbs) Pour Spout Bag
2 x Sweet Feet & Beak Pumice Perch, Large
2 x Zupreem FruitBlend Premium Conure & Parrot, 2 lb
2 x Zupreem FruitBlend Premium Canary & Finch, 10 lb
2 x Penn Seed Foreign Deluxe Finch, 2 kg (4.4 lbs) Pour Spout Bag
1 x Petamine Breeding Formula, 20 lbs
1 x Vetafarm Breeding Aid Vitamin, 500 ml (17 oz)
2 x Vetafarm Aviclens, 250 ml (8.5 oz)
1 x Vetafarm Aviclens, 500 ml (17 oz)
1 x Hagen Clay-Cal Supplement, 17.6 oz
2 x Oropharma Calci-lux 500g (1.1lbs)
2 x Pollys Manu Mineral Block, Large
2 x Orlux Mineral Mix 1,350 g (2.97 lb)
1 x Penn Seed Exotic Dove, 625 g (1.4 lbs) Small Zip Bag
1 x Orlux Clay Bloc Mini Super Fine 540g
2 x Vetafarm Calcivet Calcium Bird Supplement 1 L (34 oz)
2 x Penn Seed Small Bird Aviary, 2 kg (4.4 lbs) Pour Spout Bag
1 x Penn Seed Big Parakeet Special, 625 g (1.4 lbs) Small Zip Bag
2 x Oropharma Muta-vit liquid 30 ml
1 x First Prize Smart In & Out Bowl (10 oz)
1 x First Prize Smart Crock (mini 5 oz)
1 x VL Goldenfeast Amazon Blend, 3 lb Bag
1 x Prevue Bolt-on Stainless Steel Coop Cup 30 oz
1 x Vetafarm Multivet (Moulting Aid) Vitamin, 250 ml (8.5 oz)
2 x Penn Seed Big Parakeet (Cockatiel) 2 kg (4.4 lbs) Pour Spout Bag
2 x Lafebers Avi-Cakes for Small Birds 8 oz
2 x Zupreem NutBlend Flavor, 17.5 lb
2 x ZuPreem Natural Premium Large Parrot, 3 lb
2 x ZuPreem Natural Premium Large Parrot, 20 lb
2 x Lafeber Fruit Delight Avi-Cakes Parrot, 8 oz
2 x Zupreem NutBlend Flavor, 3.25 lb
2 x Sproutamo Easy-Sprout
1 x Zupreem VeggieBlend Flavor, 3.25 lb
2 x Zupreem VeggieBlend Flavor, 17.5 lb
1 x Mango Control Aviary Bug Spray, 32oz
1 x Lafebers Avi-Cakes for Macaw 16 oz
1 x Scooter Z's My Little Bears Toy
1 x Penn Seed No Waste-Shell Free Wild Bird Blend, 50 lb Bulk Sack
1 x All Weather Feeder
1 x Sunseed Grainola Bar-Papaya Almond, 2.5 oz
1 x Tropican Lifetime Granules for Cockatiels, 820 g (1.8 lb)
1 x Higgins Snack Attack Treat Fruit & Veggie Small, 20 lb
1 x Feather Smart Large Bird Shower Perch
1 x Scenic Hot & Healthy Cockatiels
1 x Higgins Snack Attack Treat Fruit to Nuts, 20 lb
1 x VL Goldenfeast Bonita Nut Treat Mix, 3 lb Bag
1 x VL Goldenfeast Australian Blend, 17.5 lb Bag
1 x Tropican Lifetime Granules for Parrots, 4 lb
1 x Tropican Lifetime Granules for Parrots, 820 g (1.8 lb)
1 x Higgins Snack Attack Treat Fruit & Veggie Large, 20 lb
1 x Red Cardinal Feeder
1 x Sweet Feet & Beak Safety Perch - Extra Large
1 x VL Goldenfeast Central American Blend, 3 lb Bag
1 x Sweet Feet & Beak Pumice Perch, Small
1 x Sweet Feet & Beak Pumice Perch, Extra Small
1 x Monarch Electric Blue
1 x Feather Smart Small Bird Shower Perch
1 x Tropican Lifetime Granules for Cockatiels, 4 lb
1 x VL Goldenfeast Veggie Fruit Crunch Treat Mix, 2 lb Bag
1 x Scooter Z's Tropical Orchid Toy
1 x VL Goldenfeast Caribbean Blend, 3 lb Bag
1 x Scenic Paradise Mix
1 x VL Goldenfeast Amazon Blend, 17.5 lb Bag
1 x JWP Insight Bird Bath
1 x Tropican Hand Feeding Formula, 5 kg (11 lbs)
1 x Pet Focus Avian & Cage Formula "Ready-To-Use", 32oz.
1 x Penn Seed African Parrot, 500 g (1.1 lbs) Small Zip Bag
1 x Lafebers Sunny Orchard Nutri-Berries Parrot 3 lb
1 x Penn Seed (Wisconsin Grown) Spray Millet, 5 lbs.
1 x Zupreem FruitBlend Premium Cockatiel, 2 lb
1 x VL Goldenfeast Patagonian Blend, 17.5 lb Bag
1 x S.T.A Outside Clear Bird Bath
1 x Penn Seed Small Bird Aviary, 625 g (1.4 lbs) Small Zip Bag
1 x Quiko Classic 1 kg (2.2 lb)
1 x Caitec's Cran-Blueberry Birdie Munchies, 4 oz
1 x VL Goldenfeast Indonesian Blend, 3 lb Bag
1 x Penn Seed European Finch, 500 g (1.1 lbs) Small Zip Bag
1 x Penn Seed Sidekick Condition 500 g (1.1 lbs) Zip Bag
1 x Lafebers Sunny Orchard Nutri-Berries Parrot 10 oz
1 x S.T.A Biscuit Feeder Cup
1 x Orlux Clay Bloc Amazon River 550g
1 x Lafeber Tropical Fruit Nutri-Berries Parrot Food 10 oz
1 x Oropharma Bio-digest, an intestinal conditioner 200g
1 x Penn Seed Sidekick Condition 1.75 kg (3.85 lbs) Pour Spout Bag
1 x VL Goldenfeast Madagascar Blend, 3 lb Bag
1 x VL Goldenfeast Indonesian Blend, 17.5 lb Bag
1 x NutriBird Uni Komplet (sm insect & fruit eating birds) 1kg (2.2l
1 x JW Perch Cleaner
1 x Penn Seed European Finch, 1.75 kg (3.85 lbs) Pour Spout
1 x Zoo Med 5.0 UVA/UVB Fluorescent Bulb
1 x Germination Seeds Small Birds, 2.4 kgs (5.28 lbs)
1 x Self Help Herbs, 6oz
1 x Penn Seed Australian Parrot, 2 kg (4.4 lbs) Pour Spout Bag
1 x VL Goldenfeast Madagascar Blend, 17.5 lb Bag
1 x Zupreem Natural Premium Small Bird, 2.25 lb
1 x Vetafarm Breeding Aid Vitamin, 250 ml (8.5 oz)
1 x Hagen Exo Terra Light Dome
1 x Roudybush Formula 3 Handrearing Formula, 5 lbs
1 x Quiko Classic 5 kg (11 lb)
2 x Sunblaster Strip Light with Nanotech Reflector Combo, 24 inch
1 x Prevue Natural Wonder Walk Ladder-Lg
1 x Vetafarm Aviclens, 100 ml (3.4 oz)
1 x Higgins inTune Natural Lory Food, 5 lbs
1 x Tropimix for Small Parrots, 4 lbs
1 x SunBlaster 6400k Fluorescent Bulb, 26 watt
1 x Lafeber Nutri-Berries Cockatiel 4 lb
1 x Raff Delicate Allevamento, 25 kg (55 lbs)
1 x Lixit 32 oz Glass Bottle Large Reinforced Tuff-Tip
1 x Sunseed Grainola Bar-Coconut Crunch, 2.5 oz
1 x Tropimix for Large Parrots, 4 lbs
$5,207.55
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