Shipping & Returns

Shipping Charges

At Checkout, you will be prompted to choose a shipping method for your item(s). We use United Parcel Service (UPS) and the United States Postal Service (USPS). For those customers local to us, we do offer "by appointment only" pickup. The shipping charges are dependent on the weight of the items in your order and the shipping method you select.

The shipping charges calculated during checkout are accurate for small orders, those less than 70 pounds and safely fitting into one box. Larger orders, those over 70 pounds or those requiring multiple boxes to safely ship, may not have accurate shipping charges due to how the shipping calculator divides the products into different boxes.

If the actual shipping cost is more than 10% greater than the quoted shipping charges we will contact you with the correct charges prior to processing your order. If the actual shipping cost is more than 10% less than the quoted shipping charges we will refund you the difference.

Payment

For online payments, we accept Visa, Master Card, Discover, American Express and PayPal. Your payment transaction is protected by SSL (an encryption technology for the secure transmission of data). Your credit card information is transmitted directly to our processing partner PayPal. It is not stored on our web servers or database servers. PayPal transactions are protected by the security measures in place at the PayPal web site.

If you prefer, we will also gladly accept your credit card payment by phone. During Checkout, on the Payment Information page, simply select the Check/Money Order Payment Method then call us at (717) 957-4241 with your credit card information (please have your order number ready).

We also accept checks and money orders. Make the Check/Money order payable to Castle Enterprises and mail to: PO Box 61588, Harrisburg, PA 17106-1588. Please Note: this payment option will delay shipment of your order until the payment is received by us and cleared by the bank.

Shipping & Delivery

The delivery dates provided are "estimates" for the shipping option you choose. Pending confirmation of payment, orders Placed before 6:00 PM EST. will normally ship the next business day.

Pickup

If you select the "Pickup" shipping method, you must contact us at (717) 957-4241 to arrange for a pickup appointment. Credit card or cash payment is required at pickup unless pre-approved for check purchases.

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2 x	Hagen Exo Terra Reptile UVB 100, 26 watt
1 x	Tropican Hand Feeding Formula, 5 kg (11 lbs)
2 x	Quiko Bianco Eggfood 1 Kg (2.2 lb)
3 x	Oropharma Bio-digest, an intestinal conditioner 200g
1 x	Tropican Lifetime Granules for Parrots, 820 g (1.8 lb)
1 x	Hagen Exo Terra Light Dome
3 x	Sunblaster Strip Light with Nanotech Reflector Combo, 24 inch
1 x	Tropican Lifetime Granules for Cockatiels, 4 lb
2 x	Penn Seed Big Parakeet (Cockatiel) 2 kg (4.4 lbs) Pour Spout Bag
1 x	Quiko Goldy 750 g (1.65 lb)
1 x	Sweet Feet & Beak Pumice Perch, Medium
2 x	Tropimix for Large Parrots, 4 lbs
1 x	Quiko Special 6 kg (13.2 lb)
2 x	Petamine Breeding Formula, 20 lbs
4 x	Orlux Eggfood Dry Canaries-Expert 1kg (2.2lbs)
1 x	Quiko Classic 1 kg (2.2 lb)
1 x	Quiko Classic 5 kg (11 lb)
1 x	Petamine Nestling Formula, 20 lbs
2 x	Higgins Proteen Eggfood, 20 lbs
2 x	Penn Seed Canaries (Color & Type), 625 g (1.4 lbs) Small Zip Bag
2 x	Sproutamo Easy-Sprout
2 x	Penn Seed Big Parakeet (Cockatiel) 625 g (1.4 lbs) Small Zip Bag
1 x	Tropimix Egg Food Mix Budgies/Canaries/Finches, 3.63 kg (8 lb)
2 x	Oropharma Muta-vit liquid 30 ml
2 x	Oropharma Calci-lux 500g (1.1lbs)
3 x	Vetafarm Breeding Aid Vitamin, 500 ml (17 oz)
2 x	Zupreem Avian Breeder FruitBlend ML-Parrot & Conure, 40 lb
2 x	Vetafarm Avi Care Disinfectant & Cleaner Concentrate, 100 ml (3.
3 x	Orlux Mineral Mix 1,350 g (2.97 lb)
2 x	Tropimix for Large Parrots, 9.07 kg (20 lb)
2 x	Zupreem Embrace Hand-Feeding Formula, 5 lb
1 x	Hagen Exo Terra 12" Plastic Compact Light
3 x	Vetafarm Calcivet Calcium Bird Supplement 1 L (34 oz)
3 x	Zupreem FruitBlend Premium Cockatiel, 35 lb
3 x	Zupreem Natural Premium Small Bird, 2.25 lb
2 x	Zupreem Avian Breeder FruitBlend M-Cockatiel, 40 lb
3 x	Vetafarm Multivet (Moulting Aid) Vitamin, 500 ml (17 oz)
2 x	ZuPreem Natural Premium Cockatiel, 20 lb
2 x	Zupreem Avian Breeder Natural ML-Parrot & Conure, 40 lb
2 x	Vetafarm Avian Insect Liquidator Concentrate, 500 ml (17)
3 x	Zupreem FruitBlend Premium Canary & Finch, 10 lb
2 x	Zupreem FruitBlend Premium Cockatiel, 2 lb
2 x	Zupreem FruitBlend Premium Conure & Parrot, 2 lb
3 x	Vetafarm Multivet (Moulting Aid) Vitamin, 250 ml (8.5 oz)
1 x	Oropharma Calci-lux 150g
3 x	Zupreem FruitBlend Premium Conure & Parrot, 3.5 lb
3 x	Zupreem FruitBlend Premium Parakeet, 10 lb
3 x	Vetafarm Calcivet Calcium Bird Supplement 500 ml (17 oz)
1 x	Tropimix for Cockatiels & Lovebirds, 3.63 kg (8 lb)
1 x	Penn Seed Small Bird Aviary, 2 kg (4.4 lbs) Pour Spout Bag
1 x	VL Goldenfeast Bean Supreme Treat Mix, 3 lb Bag
2 x	Penn Seed Big Parakeet Special, 625 g (1.4 lbs) Small Zip Bag
1 x	Penn Seed Lovebird-Parrotlet, 2 kg (4.4 lbs) Pour Spout Bag
2 x	Penn Seed Australian Parrot, 2 kg (4.4 lbs) Pour Spout Bag
2 x	Penn Seed Big Parakeet Special, 2 kg (4.4 lbs) Pour Spout Bag
1 x	Zupreem Avian Breeder FruitBlend L-Parrot, 40 lb
1 x	Zupreem Embrace Plus Hand-Feeding Formula, 5 lb
1 x	Zupreem Natural Premium Small Bird, 20 lb
1 x	Zupreem FruitBlend Premium Parakeet, 2 lb
2 x	Zoo Med 5.0 UVA/UVB Fluorescent Bulb
1 x	Zupreem FruitBlend Premium Canary & Finch, 2 Lb
1 x	Zupreem Avian Breeder Natural M-Cockatiel, 40 lb
1 x	Penn Seed Foreign Deluxe Finch, 2 kg (4.4 lbs) Pour Spout Bag
2 x	ZuPreem Natural Premium Cockatiel, 2.5 lb
1 x	Zupreem FruitBlend Premium Cockatiel, 17.5 lb
2 x	ZooMed Deluxe Adjustable Floor Lamp
1 x	Orlux Pick Bloc Pot 350g
1 x	Sunblaster Mini Greenhouse
1 x	Penn Seed (Wisconsin Grown) Spray Millet, 25 lbs.
2 x	Orlux Beo Patee-Expert Complete Diet 1kg (2.2lbs)
1 x	Orlux Clay Bloc Mini Super Fine 540g
1 x	Orlux Clay Bloc Amazon River 550g
1 x	Higgins Snack Attack Treat Fruit to Nuts, 20 lb
1 x	Orlux Insect Patee-Expert Complete Diet 800g (1.75)
1 x	Higgins Snack Attack Treat Fruit & Veggie Small, 20 lb
1 x	Higgins Snack Attack Treat Fruit & Veggie Large, 20 lb
2 x	Higgins inTune Natural Lory Food, 5 lbs
2 x	Vetafarm Aviclens, 250 ml (8.5 oz)
2 x	Vetafarm Aviclens, 500 ml (17 oz)
1 x	Mango Parrot Shampoo, 8 oz
1 x	Vetafarm Avian Insect Liquidator Concentrate, 100 ml (3.4 oz)
1 x	Self Help Herbs, 6oz
1 x	Vetafarm Breeding Aid Vitamin, 1 L (34 oz)
1 x	Penn Seed Small Parakeet (Budgie-Neo), 2 kg (4.4 lbs) Pour Spout
1 x	VL Goldenfeast Patagonian Blend, 17.5 lb Bag
1 x	Penn Seed Lovebird-Parrotlet, 625 g (1.4 lbs) Small Zip Bag
1 x	Lafebers Sunny Orchard Nutri-Berries Parrot 10 oz
1 x	Penn Seed Canaries (Color & Type), 2 kg (4.4 lbs) Pour Spout Bag
1 x	Penn Seed Small Bird Aviary, 625 g (1.4 lbs) Small Zip Bag
1 x	Penn Seed African Parrot, 2 kg (4.4 lbs) Pour Spout Bag
1 x	Pollys Manu Mineral Block, Small
1 x	Sunseed Vita Prima Egg Biscuit Treat Lemon Poppy-Seed, 1.76 oz
1 x	Prevue Pacific Perch Beach Branch Medium
1 x	Sweet Feet & Beak Safety Perch - Medium
1 x	VL Goldenfeast Madagascar Blend, 3 lb Bag
1 x	Penn Seed Sidekick Condition 1.75 kg (3.85 lbs) Pour Spout Bag
1 x	Penn Seed Australian Parrot, 500 g (1.1 lbs) Small Zip Bag
1 x	Penn Seed African Parrot, 500 g (1.1 lbs) Small Zip Bag
1 x	Penn Seed Amazon Parrot, 500 g (1.1 lbs) Small Zip Bag
1 x	Prevue Natural Coco & Bamboo Toy
1 x	Vetafarm Breeding Aid Vitamin, 250 ml (8.5 oz)
1 x	Prevue Cage Cleaner Scrub
1 x	Volkman Featherglow Soak & Simmer, 2 lb
1 x	Sweet Feet & Beak Pumice Perch, Extra Small
1 x	Lafeber Tropical Fruit Nutri-Berries Parrot Food 10 oz
1 x	Raff Delicate Allevamento, 300 g (10.56 oz)
1 x	Pollys Manu Mineral Block, Large
1 x	VL Goldenfeast Australian Blend, 17.5 lb Bag
1 x	ZuPreem Natural Premium Conure & Parrot, 3 lb
1 x	Lafebers Avi-Cakes for Parrots 12 oz
1 x	Penn Seed Exotic Dove, 625 g (1.4 lbs) Small Zip Bag
1 x	Lafeber Garden Veggie Nutri-Berries Parrot Food 10 oz
1 x	Lafeber Garden Veggie Nutri-Berries Parrot Food 3 lb
1 x	Lixit Economy Bird Bottle 4 oz

$5,229.05

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