Shipping & Returns

Shipping Charges

At Checkout, you will be prompted to choose a shipping method for your item(s). We use United Parcel Service (UPS) and the United States Postal Service (USPS). For those customers local to us, we do offer "by appointment only" pickup. The shipping charges are dependent on the weight of the items in your order and the shipping method you select.

The shipping charges calculated during checkout are accurate for small orders, those less than 70 pounds and safely fitting into one box. Larger orders, those over 70 pounds or those requiring multiple boxes to safely ship, may not have accurate shipping charges due to how the shipping calculator divides the products into different boxes.

If the actual shipping cost is more than 10% greater than the quoted shipping charges we will contact you with the correct charges prior to processing your order. If the actual shipping cost is more than 10% less than the quoted shipping charges we will refund you the difference.

Payment

For online payments, we accept Visa, Master Card, Discover, American Express and PayPal. Your payment transaction is protected by SSL (an encryption technology for the secure transmission of data). Your credit card information is transmitted directly to our processing partner PayPal. It is not stored on our web servers or database servers. PayPal transactions are protected by the security measures in place at the PayPal web site.

If you prefer, we will also gladly accept your credit card payment by phone. During Checkout, on the Payment Information page, simply select the Check/Money Order Payment Method then call us at (717) 957-4241 with your credit card information (please have your order number ready).

We also accept checks and money orders. Make the Check/Money order payable to Castle Enterprises and mail to: PO Box 61588, Harrisburg, PA 17106-1588. Please Note: this payment option will delay shipment of your order until the payment is received by us and cleared by the bank.

Shipping & Delivery

The delivery dates provided are "estimates" for the shipping option you choose. Pending confirmation of payment, orders Placed before 6:00 PM EST. will normally ship the next business day.

Pickup

If you select the "Pickup" shipping method, you must contact us at (717) 957-4241 to arrange for a pickup appointment. Credit card or cash payment is required at pickup unless pre-approved for check purchases.

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2 x Penn Seed Amazon Parrot, 500 g (1.1 lbs) Small Zip Bag
3 x VL Goldenfeast Veggie Fruit Crunch Treat Mix, 2 lb Bag
3 x VL Goldenfeast Tropical Fruit Treat Mix, 17.5 lb Bag
3 x VL Goldenfeast Bean Supreme Treat Mix, 3 lb Bag
3 x VL Goldenfeast Paradise Treat Mix, 17.5 lb Bag
3 x Prevue 220 Black Scrollwork Cage
2 x Lafeber Fruit Delight Avi-Cakes Parrot, 8 oz
2 x Vetafarm Avi Care Disinfectant & Cleaner Concentrate, 100 ml (3.
3 x First Prize Smart Corner Cup (7 oz)
3 x Penn Seed Exotic Dove, 625 g (1.4 lbs) Small Zip Bag
4 x Oropharma Muta-vit liquid 30 ml
3 x Prevue 220 White Scrollwork Cage
5 x Lafeber Fruit Delight Avi-Cakes Small, 8 oz
2 x Sproutamo Easy-Sprout
5 x First Prize Smart Crock (medium 20 oz)
3 x Prevue Bolt-on Stainless Steel Coop Cup 10 oz
3 x Hagen Plastic Parakeet Nest box
2 x Vetafarm Multivet (Moulting Aid) Vitamin, 250 ml (8.5 oz)
4 x First Prize Smart In & Out Bowl (10 oz)
2 x Vetafarm Avian Insect Liquidator Concentrate, 100 ml (3.4 oz)
2 x Vetafarm Avian Insect Liquidator Concentrate, 500 ml (17)
5 x First Prize Smart Crock (small 15 oz)
3 x Prevue Bolt-on Stainless Steel Coop Cup 20 oz
3 x Prevue Hooded Ceramic Cup 10 oz
3 x VL Goldenfeast Veggie Fruit Crunch Treat Mix, 15 lb Bag
2 x VL Goldenfeast Bean Supreme Treat Mix, 17.5 lb Bag
3 x VL Goldenfeast Paradise Treat Mix, 3 lb Bag
1 x VL Goldenfeast Bonita Nut Treat Mix, 17.5 lb Bag
2 x VL Goldenfeast Tropical Fruit Treat Mix, 3 lb Bag
2 x VL Goldenfeast Bonita Nut Treat Mix, 3 lb Bag
3 x First Prize Smart Crock (mini 5 oz)
3 x Prevue Hooded Ceramic Cup 24 oz
3 x Prevue Bolt-on Stainless Steel Coop Cup 30 oz
1 x Penn Seed Exotic Dove, 2 kg (4.4 lbs) Pour Spout Bag
3 x S.T.A. Plastic Finch Nestbox
1 x Lafebers Avi-Cakes for Macaw 16 oz
1 x Hemp Animal Bedding, 33 lb bale
2 x Mango Parrot Shampoo, 8 oz
2 x Lafebers Avi-Cakes for Small Birds 8 oz
2 x Mango Control Aviary Bug Spray, 32oz
1 x VL Goldenfeast Patagonian Blend, 3 lb Bag
1 x VL Goldenfeast Caribbean Blend, 17.5 lb Bag
2 x VL Goldenfeast South American, 17.5 lb Bag
2 x VL Goldenfeast Madagascar Blend, 3 lb Bag
1 x VL Goldenfeast Central American Blend, 3 lb Bag
2 x VL Goldenfeast Central American Blend, 17.5 lb Bag
1 x VL Goldenfeast Caribbean Blend, 3 lb Bag
1 x Lafeber Nutri-Berries Cockatiel 20 lb
1 x Lafebers Avi-Cakes for Parrots 12 oz
3 x Prevue Cage Cleaner Scrub
2 x Lafeber Tropical Fruit Nutri-Berries Parrot Food 10 oz
2 x Sweet Feet & Beak Safety Perch - Medium
2 x Lafeber Nutri-Berries Cockatiel 4 lb
1 x Lafeber Garden Veggie Nutri-Berries Parrot Food 10 oz
1 x Lafeber El Paso Nutri-Berries Parrot Food 10 oz
2 x Prevue Cup w/Perch
2 x Lafeber Tropical Fruit Nutri-Berries Parrot Food 3 lb
2 x Lafebers Nutri-Berries Cockatoo-Macaw Food 3.5 lb
2 x Lafeber Garden Veggie Nutri-Berries Parrot Food 3 lb
1 x Lafeber Nutri-Berries Parrot Food 3.25 lb
2 x Lafeber El Paso Nutri-Berries Parrot Food 3 lb
1 x Lafebers Sunny Orchard Nutri-Berries Parrot 10 oz
1 x Sweet Feet & Beak Safety Perch - Large
1 x JWP Insight Bird Bath
1 x Vetafarm Aviclens, 500 ml (17 oz)
1 x Scooter Z's Disco Bears Toy
2 x Penn Seed African Parrot, 500 g (1.1 lbs) Small Zip Bag
2 x Scooter Z's Tropical Orchid Toy
1 x Scooter Z's Sparkle Tree Toy
1 x Scooter Z's My Little Bears Toy
1 x S.T.A Biscuit Feeder Cup
2 x Lixit Quick Fill Bottle, 600 ml (20 oz)
2 x Mango Parrot Bath Spray, 8 oz
1 x Sweet Feet & Beak Pumice Perch, Extra Small
1 x Penn Seed Canaries (Color & Type), 2 kg (4.4 lbs) Pour Spout Bag
1 x Penn Seed Lovebird-Parrotlet, 2 kg (4.4 lbs) Pour Spout Bag
2 x Prevue Pacific Perch Beach Branch Large
1 x Zupreem FruitBlend Premium Cockatiel, 2 lb
2 x Zupreem FruitBlend Premium Canary & Finch, 2 Lb
1 x Pet Focus Avian & Cage Formula "Ready-To-Use", 32oz.
1 x Zupreem Avian Breeder FruitBlend L-Parrot, 40 lb
1 x Zupreem Embrace Plus Hand-Feeding Formula, 5 lb
2 x Zupreem Embrace Hand-Feeding Formula, 5 lb
1 x Zupreem FruitBlend Premium Canary & Finch, 10 lb
1 x Zupreem FruitBlend Premium Conure & Parrot, 3.5 lb
1 x Zupreem FruitBlend Premium Parakeet, 2 lb
1 x ZuPreem Natural Premium Cockatiel, 20 lb
1 x Zupreem FruitBlend Premium Cockatiel, 35 lb
1 x Zupreem Natural Premium Small Bird, 20 lb
2 x Zupreem Avian Breeder FruitBlend ML-Parrot & Conure, 40 lb
1 x Zupreem Avian Breeder FruitBlend M-Cockatiel, 40 lb
1 x Zupreem FruitBlend Premium Parakeet, 10 lb
1 x Zupreem Avian Breeder Natural ML-Parrot & Conure, 40 lb
1 x ZuPreem Natural Premium Cockatiel, 2.5 lb
1 x Zupreem FruitBlend Premium Conure & Parrot, 2 lb
1 x Zupreem Natural Premium Small Bird, 2.25 lb
2 x Prevue Pacific Perch Beach Branch Medium
1 x Zupreem FruitBlend Premium Cockatiel, 17.5 lb
1 x Penn Seed European Finch, 1.75 kg (3.85 lbs) Pour Spout
1 x Zupreem VeggieBlend Flavor, 3.25 lb
1 x Tropican Lifetime Granules for Cockatiels, 820 g (1.8 lb)
2 x Tropimix for Large Parrots, 4 lbs
1 x Penn Seed No Waste-Shell Free Wild Bird Blend, 5 lbs Pour Spout
2 x Tropican Lifetime Granules for Parrots, 4 lb
1 x Tropimix for Cockatiels & Lovebirds, 3.63 kg (8 lb)
1 x Hagen Clay-Cal Supplement, 17.6 oz
1 x Hagen Prime Vitamin Mineral Supplement, 30 g (1.1 oz)
1 x Prevue Natural Coco & Bamboo Toy
1 x Tropimix for Large Parrots, 9.07 kg (20 lb)
1 x Exo Terra Mister Pressure Sprayer
1 x Hagen Exo Terra 12" Plastic Compact Light
1 x Tropican Lifetime Granules for Parrots, 820 g (1.8 lb)
1 x Hagen Exo Terra Light Dome
1 x Tropimix for Small Parrots, 9.07 kg (20 lb)
1 x Tropimix for Cockatiels & Lovebirds, 908 g (2 lb)
1 x Tropican Lifetime Granules for Cockatiels, 4 lb
1 x Tropimix for Small Parrots, 4 lbs
1 x S.T.A Outside Clear Bird Bath
2 x Oropharma Bio-digest, an intestinal conditioner 200g
1 x Oropharma Calci-lux 500g (1.1lbs)
1 x Lafebers Sunny Orchard Nutri-Berries Parrot 3 lb
2 x Oropharma Calci-lux 150g
1 x Penn Seed Small Bird Aviary, 625 g (1.4 lbs) Small Zip Bag
1 x Penn Seed Sidekick Condition 1.75 kg (3.85 lbs) Pour Spout Bag
1 x Penn Seed Small Parakeet (Budgie-Neo), 2 kg (4.4 lbs) Pour Spout
1 x Hagen Bird Charcoal, 4 oz
1 x Penn Seed Big Parakeet Special, 625 g (1.4 lbs) Small Zip Bag
1 x Penn Seed Australian Parrot, 2 kg (4.4 lbs) Pour Spout Bag
1 x Pet Focus Avian & Cage Formula "Concentrate", 32oz.
1 x Penn Seed Canaries (Color & Type), 625 g (1.4 lbs) Small Zip Bag
1 x Sunseed Vita Prima Egg Biscuit Treat Lemon Poppy-Seed, 1.76 oz
1 x Penn Seed Sidekick Condition 500 g (1.1 lbs) Zip Bag
1 x Hagen Crushed Oyster Shell, 440 g (15.6 oz)
1 x Caitec's Tropi-Fruit Birdie Munchies, 4 oz
1 x Caitec Oven Fresh Bites Large Parrot, 42 oz (2.63 lbs)
1 x Volkman Featherglow Soak & Simmer, 2 lb
1 x VL Goldenfeast Madagascar Blend, 17.5 lb Bag
1 x VL Goldenfeast Amazon Blend, 17.5 lb Bag
1 x Lafeber Nutri-Berries Parrot Food 20 lb
1 x Prevue Natural Wonder Walk Ladder-Lg
1 x Prevue Natural Wonder Walk Ladder-Sm
1 x Penn Seed Foreign Deluxe Finch, 625 g (1.4 lb) Zip Bag
1 x Caitec Oven Fresh Bites Medium Parrot, 28 oz (1.75 lb)
1 x Lafebers Nutri-Berries Cockatoo-Macaw Food 20 lb
1 x Sunseed Vita Prima Swing Ring Grass Seed & Spinach, 2.11 oz
1 x Zupreem NutBlend Flavor, 17.5 lb
1 x Rye Grass, 50 lbs
1 x Lixit Bird Bottle, 10 oz
1 x Lixit Flat Sided Lock-on Crock, 3 oz
$7,023.90
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