Shipping & Returns

Shipping Charges

At Checkout, you will be prompted to choose a shipping method for your item(s). We use United Parcel Service (UPS) and the United States Postal Service (USPS). For those customers local to us, we do offer "by appointment only" pickup. The shipping charges are dependent on the weight of the items in your order and the shipping method you select.

The shipping charges calculated during checkout are accurate for small orders, those less than 70 pounds and safely fitting into one box. Larger orders, those over 70 pounds or those requiring multiple boxes to safely ship, may not have accurate shipping charges due to how the shipping calculator divides the products into different boxes.

If the actual shipping cost is more than 10% greater than the quoted shipping charges we will contact you with the correct charges prior to processing your order. If the actual shipping cost is more than 10% less than the quoted shipping charges we will refund you the difference.

Payment

For online payments, we accept Visa, Master Card, Discover, American Express and PayPal. Your payment transaction is protected by SSL (an encryption technology for the secure transmission of data). Your credit card information is transmitted directly to our processing partner PayPal. It is not stored on our web servers or database servers. PayPal transactions are protected by the security measures in place at the PayPal web site.

If you prefer, we will also gladly accept your credit card payment by phone. During Checkout, on the Payment Information page, simply select the Check/Money Order Payment Method then call us at (717) 957-4241 with your credit card information (please have your order number ready).

We also accept checks and money orders. Make the Check/Money order payable to Castle Enterprises and mail to: PO Box 61588, Harrisburg, PA 17106-1588. Please Note: this payment option will delay shipment of your order until the payment is received by us and cleared by the bank.

Shipping & Delivery

The delivery dates provided are "estimates" for the shipping option you choose. Pending confirmation of payment, orders Placed before 6:00 PM EST. will normally ship the next business day.

Pickup

If you select the "Pickup" shipping method, you must contact us at (717) 957-4241 to arrange for a pickup appointment. Credit card or cash payment is required at pickup unless pre-approved for check purchases.

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1 x	JW Perch Cleaner
1 x	Sweet Feet & Beak Pumice Perch, Extra Small
1 x	Prevue Natural Small Bird Rope Ladder
1 x	Sweet Feet & Beak Pumice Perch, Small
1 x	Prevue Natural Large Bird Rope Ladder
1 x	Penn Seed Big Parakeet Special, 2 kg (4.4 lbs) Pour Spout Bag
1 x	Penn Seed Exotic Dove, 625 g (1.4 lbs) Small Zip Bag
1 x	Self Help Herbs, 6oz
1 x	Orlux Pick Bloc Pot 350g
1 x	ZooMed Deluxe Adjustable Floor Lamp
1 x	Orlux Clay Bloc Amazon River 550g
1 x	Orlux Eggfood Dry Canaries-Expert 1kg (2.2lbs)
1 x	Vetafarm Multivet (Moulting Aid) Vitamin, 500 ml (17 oz)
1 x	Penn Seed Amazon Parrot, 2 kg (4.4 lbs) Pour Spout Bag
1 x	Zoo Med 5.0 UVA/UVB Fluorescent Bulb
1 x	Tropican Lifetime Granules for Parrots, 820 g (1.8 lb)
1 x	First Prize Smart Crock (small 15 oz)
1 x	Vetafarm Calcivet Calcium Bird Supplement 1 L (34 oz)
1 x	Hagen Bird Charcoal, 4 oz
1 x	Vetafarm Breeding Aid Vitamin, 1 L (34 oz)
1 x	Vetafarm Calcivet Calcium Bird Supplement 100 ml (3.4 oz)
1 x	Vetafarm Breeding Aid Vitamin, 250 ml (8.5 oz)
1 x	Vetafarm Aviclens, 100 ml (3.4 oz)
1 x	Vetafarm Breeding Aid Vitamin, 500 ml (17 oz)
1 x	Vetafarm Multivet (Moulting Aid) Vitamin, 250 ml (8.5 oz)
1 x	Vetafarm Aviclens, 250 ml (8.5 oz)
1 x	Pollys Manu Mineral Block, Large
1 x	Vetafarm Calcivet Calcium Bird Supplement 500 ml (17 oz)
1 x	Quiko Goldy 750 g (1.65 lb)
1 x	Vetafarm Avian Insect Liquidator Concentrate, 100 ml (3.4 oz)
1 x	Vetafarm Calcivet Calcium Bird Supplement 250 ml (8.5 oz)
1 x	Vetafarm Avi Care Disinfectant & Cleaner Concentrate, 100 ml (3.
1 x	Vetafarm Avian Insect Liquidator Concentrate, 500 ml (17)
1 x	Vetafarm Aviclens, 500 ml (17 oz)
1 x	Tropimix for Large Parrots, 4 lbs
1 x	Tropican Lifetime Granules for Cockatiels, 820 g (1.8 lb)
1 x	Tropican Lifetime Granules for Cockatiels, 4 lb
1 x	Oropharma Calci-lux 150g
1 x	Hagen Crushed Oyster Shell, 440 g (15.6 oz)
1 x	Exo Terra Mister Pressure Sprayer
1 x	Tropimix for Small Parrots, 4 lbs
1 x	Hagen Prime Vitamin Mineral Supplement, 30 g (1.1 oz)
1 x	Hagen Exo Terra Light Dome
1 x	Hagen Prime Vitamin Mineral Supplement, 320 g (1.3 lb)
1 x	Tropimix Egg Food Mix Budgies/Canaries/Finches, 3.63 kg (8 lb)
1 x	ZuPreem Natural Premium Conure & Parrot, 3 lb
1 x	Tropimix for Small Parrots, 9.07 kg (20 lb)
1 x	Tropimix for Cockatiels & Lovebirds, 3.63 kg (8 lb)
1 x	Tropican Lifetime Granules for Parrots, 4 lb
1 x	Hagen Clay-Cal Supplement, 17.6 oz
1 x	Tropimix for Large Parrots, 9.07 kg (20 lb)
2 x	Lixit Quick Lock Cage Snuggler Water Bottle 10 oz
2 x	Lixit Quick Lock Cage Snuggler Water Bottle 5 oz
2 x	Hagen Exo Terra Reptile UVB 100, 26 watt
1 x	Pollys Comfy Clam Buddy, 33 oz
1 x	Pollys Comfy Clam Buddy, 9 oz
1 x	Oropharma Muta-vit liquid 30 ml
1 x	Oropharma Calci-lux 500g (1.1lbs)
1 x	NutriBird Uni Komplet (sm insect & fruit eating birds) 1kg (2.2l
1 x	Raff Delicate Allevamento, 300 g (10.56 oz)
1 x	Orlux Beo Patee-Expert Complete Diet 1kg (2.2lbs)
1 x	Lixit Bird Bottle, 10 oz
1 x	Lixit 32 oz Glass Bottle Large Reinforced Tuff-Tip
1 x	Zupreem FruitBlend Premium Parakeet, 10 lb
1 x	Lixit Quick Fill Bottle, 600 ml (20 oz)
1 x	Lixit Economy Bird Bottle 4 oz
1 x	Lixit 16 oz Glass Bottle Medium Tube
1 x	Lixit 16 oz Glass Bottle Large Tube

$1,481.29

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