Shipping & Returns

Shipping Charges

At Checkout, you will be prompted to choose a shipping method for your item(s). We use United Parcel Service (UPS) and the United States Postal Service (USPS). For those customers local to us, we do offer "by appointment only" pickup. The shipping charges are dependent on the weight of the items in your order and the shipping method you select.

The shipping charges calculated during checkout are accurate for small orders, those less than 70 pounds and safely fitting into one box. Larger orders, those over 70 pounds or those requiring multiple boxes to safely ship, may not have accurate shipping charges due to how the shipping calculator divides the products into different boxes.

If the actual shipping cost is more than 10% greater than the quoted shipping charges we will contact you with the correct charges prior to processing your order. If the actual shipping cost is more than 10% less than the quoted shipping charges we will refund you the difference.

Payment

For online payments, we accept Visa, Master Card, Discover, American Express and PayPal. Your payment transaction is protected by SSL (an encryption technology for the secure transmission of data). Your credit card information is transmitted directly to our processing partner PayPal. It is not stored on our web servers or database servers. PayPal transactions are protected by the security measures in place at the PayPal web site.

If you prefer, we will also gladly accept your credit card payment by phone. During Checkout, on the Payment Information page, simply select the Check/Money Order Payment Method then call us at (717) 957-4241 with your credit card information (please have your order number ready).

We also accept checks and money orders. Make the Check/Money order payable to Castle Enterprises and mail to: PO Box 61588, Harrisburg, PA 17106-1588. Please Note: this payment option will delay shipment of your order until the payment is received by us and cleared by the bank.

Shipping & Delivery

The delivery dates provided are "estimates" for the shipping option you choose. Pending confirmation of payment, orders Placed before 6:00 PM EST. will normally ship the next business day.

Pickup

If you select the "Pickup" shipping method, you must contact us at (717) 957-4241 to arrange for a pickup appointment. Credit card or cash payment is required at pickup unless pre-approved for check purchases.

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1 x	Sweet Feet & Beak Safety Perch - Medium
1 x	Prevue Bolt-on Stainless Steel Coop Cup 30 oz
1 x	Quiko Classic 5 kg (11 lb)
1 x	Lixit Economy Bird Bottle 4 oz
1 x	Quiko Rusk 1 kg (2.2 lb)
1 x	Prevue Cup w/Perch
1 x	Quiko Classic 1 kg (2.2 lb)
1 x	Lafeber Nutri-Berries Parrot Food 20 lb
1 x	Quiko Exotic Eggfood for Finches 6 Kg (13.2 lb)
1 x	Lixit 16 oz Glass Bottle Medium Tube
1 x	Vetafarm Aviclens, 250 ml (8.5 oz)
1 x	Tropican Hand Feeding Formula, 5 kg (11 lbs)
1 x	Pet Focus Avian & Cage Formula "Ready-To-Use", 32oz.
1 x	Higgins Proteen Eggfood, 20 lbs
1 x	Sproutamo Easy-Sprout
1 x	Zupreem FruitBlend Premium Canary & Finch, 2 Lb
1 x	Penn Seed African Parrot, 2 kg (4.4 lbs) Pour Spout Bag
1 x	Orlux Mineral Mix 1,350 g (2.97 lb)
1 x	Penn Seed Lovebird-Parrotlet, 2 kg (4.4 lbs) Pour Spout Bag
1 x	Tropimix for Large Parrots, 4 lbs
1 x	Penn Seed (Wisconsin Grown) Spray Millet, 25 lbs.
1 x	Penn Seed No Waste-Shell Free Wild Bird Blend, 5 lbs Pour Spout
1 x	Zupreem Avian Breeder FruitBlend M-Cockatiel, 40 lb
1 x	Vetafarm Multivet (Moulting Aid) Vitamin, 500 ml (17 oz)
1 x	Orlux Clay Bloc Amazon River 550g
1 x	JW Perch Cleaner
1 x	Volkman Birdeez Buffet Soak & Serve, 2 lb
1 x	Vetafarm Multivet (Moulting Aid) Vitamin, 250 ml (8.5 oz)
1 x	Pet Focus Avian & Cage Formula "Concentrate", 32oz.
1 x	Orlux Clay Bloc Mini Super Fine 540g
1 x	Tropimix for Small Parrots, 4 lbs
1 x	VL Goldenfeast Amazon Blend, 3 lb Bag
1 x	Petamine Breeding Formula, 20 lbs
1 x	Oropharma Calci-lux 150g
1 x	Volkman Featherglow Soak & Simmer, 2 lb
1 x	Penn Seed Small Parakeet (Budgie-Neo), 625 g (1.4 lbs) Small Zip
1 x	Penn Seed European Finch, 500 g (1.1 lbs) Small Zip Bag
1 x	Penn Seed Lovebird-Parrotlet, 625 g (1.4 lbs) Small Zip Bag
1 x	Penn Seed Australian Parrot, 2 kg (4.4 lbs) Pour Spout Bag
1 x	Penn Seed Small Bird Aviary, 625 g (1.4 lbs) Small Zip Bag
1 x	Tropimix Egg Food Mix Budgies/Canaries/Finches, 3.63 kg (8 lb)
1 x	Rye Grass, 50 lbs
1 x	Orlux Eggfood Dry Canaries-Expert 1kg (2.2lbs)
1 x	Vetafarm Calcivet Calcium Bird Supplement 1 L (34 oz)
1 x	Vetafarm Breeding Aid Vitamin, 1 L (34 oz)
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1 x	Vetafarm Avian Insect Liquidator Concentrate, 100 ml (3.4 oz)
1 x	VL Goldenfeast Bean Supreme Treat Mix, 3 lb Bag
1 x	Lucky Bird Large Can-O-Nuts
1 x	Petamine Nestling Formula, 20 lbs
1 x	Tropican Lifetime Granules for Cockatiels, 4 lb
1 x	Penn Seed Amazon Parrot, 500 g (1.1 lbs) Small Zip Bag
1 x	Vetafarm Calcivet Calcium Bird Supplement 500 ml (17 oz)
1 x	Prevue Cage Cleaner Scrub
1 x	Lixit Quick Fill Bottle, 600 ml (20 oz)
1 x	Lafebers Sunny Orchard Nutri-Berries Parrot 3 lb
1 x	Tropican Lifetime Granules for Parrots, 4 lb
1 x	VL Goldenfeast Central American Blend, 3 lb Bag
1 x	Hagen Exo Terra 12" Plastic Compact Light
1 x	Lucky Bird Small Can-O-Nuts
1 x	Mango Cockatoo Bath Spray, 8 oz
1 x	Prevue Mesh Seed Catcher-Small
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1 x	Tropican Lifetime Granules for Parrots, 820 g (1.8 lb)
1 x	Vetafarm Breeding Aid Vitamin, 500 ml (17 oz)
1 x	VL Goldenfeast Veggie Fruit Crunch Treat Mix, 2 lb Bag
1 x	Prevue Natural Wonder Walk Ladder-Sm
1 x	Penn Seed Australian Parrot, 500 g (1.1 lbs) Small Zip Bag
1 x	Sunseed Vita Prima Egg Biscuit Treat Honey Flavor, 1.76 Oz
1 x	Zupreem FruitBlend Premium Parakeet, 10 lb
1 x	Zupreem Natural Premium Small Bird, 20 lb
1 x	VL Goldenfeast Indonesian Blend, 17.5 lb Bag
1 x	Zupreem Natural Premium Small Bird, 2.25 lb
1 x	Lafebers Avi-Cakes for Parrots 12 oz
1 x	Prevue Naturals Coco Rope Small Toy
1 x	Zupreem Avian Breeder Natural ML-Parrot & Conure, 40 lb
1 x	Zupreem Avian Breeder FruitBlend L-Parrot, 40 lb
1 x	Tropican Hand Feeding Formula, 2 kg (4.4 lbs)
1 x	Zupreem FruitBlend Premium Conure & Parrot, 2 lb
1 x	VL Goldenfeast Patagonian Blend, 17.5 lb Bag
1 x	ZuPreem Natural Premium Cockatiel, 20 lb
1 x	VL Goldenfeast Bonita Nut Treat Mix, 3 lb Bag
1 x	Prevue Natural Sea Grass Snuggle Hut
1 x	Lafebers Avi-Cakes for Small Birds 8 oz
1 x	Zupreem Embrace Plus Hand-Feeding Formula, 5 lb
1 x	Zupreem FruitBlend Premium Cockatiel, 17.5 lb
1 x	ZuPreem Natural Premium Conure & Parrot, 3 lb
1 x	Tropican Lifetime Granules for Cockatiels, 820 g (1.8 lb)
1 x	Zupreem Embrace Hand-Feeding Formula, 5 lb
1 x	Zupreem FruitBlend Premium Conure & Parrot, 3.5 lb
1 x	Orlux Beo Patee-Expert Complete Diet 1kg (2.2lbs)
1 x	VL Goldenfeast Paradise Treat Mix, 17.5 lb Bag
1 x	VL Goldenfeast Australian Blend, 17.5 lb Bag
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1 x	ZuPreem Natural Premium Conure & Parrot, 20 lb
1 x	ZuPreem Natural Premium Large Parrot, 20 lb
1 x	VL Goldenfeast Patagonian Blend, 3 lb Bag
1 x	VL Goldenfeast Central American Blend, 17.5 lb Bag
1 x	VL Goldenfeast Bean Supreme Treat Mix, 17.5 lb Bag
1 x	VL Goldenfeast Bonita Nut Treat Mix, 17.5 lb Bag
1 x	Zupreem VeggieBlend Flavor, 17.5 lb
1 x	VL Goldenfeast Madagascar Blend, 17.5 lb Bag
1 x	VL Goldenfeast Amazon Blend, 17.5 lb Bag
1 x	Zupreem FruitBlend Premium Large Parrot, 17.5 lb
1 x	Zupreem FruitBlend Premium Large Parrot, 3.5 lb
1 x	Zupreem FruitBlend Premium Conure & Parrot, 35 lb
1 x	Zupreem NutBlend Flavor, 17.5 lb
1 x	Zupreem FruitBlend Premium Conure & Parrot, 17.5 lb
1 x	Zupreem FruitBlend Premium Large Parrot, 35 lb
1 x	VL Goldenfeast Paradise Treat Mix, 3 lb Bag
1 x	VL Goldenfeast Madagascar Blend, 3 lb Bag
1 x	Zupreem NutBlend Flavor, 3.25 lb
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1 x	VL Goldenfeast Tropical Fruit Treat Mix, 17.5 lb Bag
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