Shipping & Returns

Shipping Charges

At Checkout, you will be prompted to choose a shipping method for your item(s). We use United Parcel Service (UPS) and the United States Postal Service (USPS). For those customers local to us, we do offer "by appointment only" pickup. The shipping charges are dependent on the weight of the items in your order and the shipping method you select.

The shipping charges calculated during checkout are accurate for small orders, those less than 70 pounds and safely fitting into one box. Larger orders, those over 70 pounds or those requiring multiple boxes to safely ship, may not have accurate shipping charges due to how the shipping calculator divides the products into different boxes.

If the actual shipping cost is more than 10% greater than the quoted shipping charges we will contact you with the correct charges prior to processing your order. If the actual shipping cost is more than 10% less than the quoted shipping charges we will refund you the difference.

Payment

For online payments, we accept Visa, Master Card, Discover, American Express and PayPal. Your payment transaction is protected by SSL (an encryption technology for the secure transmission of data). Your credit card information is transmitted directly to our processing partner PayPal. It is not stored on our web servers or database servers. PayPal transactions are protected by the security measures in place at the PayPal web site.

If you prefer, we will also gladly accept your credit card payment by phone. During Checkout, on the Payment Information page, simply select the Check/Money Order Payment Method then call us at (717) 957-4241 with your credit card information (please have your order number ready).

We also accept checks and money orders. Make the Check/Money order payable to Castle Enterprises and mail to: PO Box 61588, Harrisburg, PA 17106-1588. Please Note: this payment option will delay shipment of your order until the payment is received by us and cleared by the bank.

Shipping & Delivery

The delivery dates provided are "estimates" for the shipping option you choose. Pending confirmation of payment, orders Placed before 6:00 PM EST. will normally ship the next business day.

Pickup

If you select the "Pickup" shipping method, you must contact us at (717) 957-4241 to arrange for a pickup appointment. Credit card or cash payment is required at pickup unless pre-approved for check purchases.

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3 x Caitec Oven Fresh Bites, Small Parrot, 28 oz (1.75 lb)
2 x Caitec Oven Fresh Bites Medium Parrot, 28 oz (1.75 lb)
2 x Pet Focus Avian & Cage Formula "Concentrate", 32oz.
2 x Lafeber Tropical Fruit Nutri-Berries Parrot Food 10 oz
2 x VL Goldenfeast Australian Blend, 17.5 lb Bag
2 x VL Goldenfeast Indonesian Blend, 17.5 lb Bag
5 x Penn Seed Small Bird Aviary, 2 kg (4.4 lbs) Pour Spout Bag
1 x Mango Parrot Bath Spray, 8 oz
2 x Oropharma Muta-vit liquid 30 ml
2 x Zoo Med 5.0 UVA/UVB Fluorescent Bulb
2 x Quiko Bianco Eggfood 1 Kg (2.2 lb)
2 x VL Goldenfeast Bonita Nut Treat Mix, 3 lb Bag
2 x Lafebers Nutri-Berries Cockatoo-Macaw Food 20 lb
1 x Penn Seed (Wisconsin Grown) Spray Millet, 5 lbs.
2 x VL Goldenfeast Patagonian Blend, 3 lb Bag
3 x VL Goldenfeast Veggie Fruit Crunch Treat Mix, 15 lb Bag
3 x Penn Seed No Waste-Shell Free Wild Bird Blend, 5 lbs Pour Spout
4 x VL Goldenfeast Bonita Nut Treat Mix, 17.5 lb Bag
3 x Penn Seed Canaries (Color & Type), 625 g (1.4 lbs) Small Zip Bag
2 x Lafeber Garden Veggie Nutri-Berries Parrot Food 10 oz
2 x Penn Seed Foreign Deluxe Finch, 2 kg (4.4 lbs) Pour Spout Bag
1 x Mango Parrot Shampoo, 8 oz
2 x Lafeber Tropical Fruit Nutri-Berries Macaw Food 3 lb
1 x VL Goldenfeast Amazon Blend, 3 lb Bag
1 x Quiko Classic 1 kg (2.2 lb)
2 x VL Goldenfeast Central American Blend, 17.5 lb Bag
2 x Bird Seed Moth Trap, 2 per pk
3 x VL Goldenfeast Indonesian Blend, 3 lb Bag
1 x Petamine Breeding Formula, 20 lbs
2 x Lafeber Garden Veggie Nutri-Berries Parrot Food 3 lb
3 x Vetafarm Aviclens, 500 ml (17 oz)
3 x Vetafarm Multivet (Moulting Aid) Vitamin, 250 ml (8.5 oz)
2 x Lafeber Nutri-Berries Parrot Food 3.25 lb
1 x Orlux Eggfood Dry Canaries-Expert 1kg (2.2lbs)
1 x Quiko Special 6 kg (13.2 lb)
3 x All Weather Feeder
1 x VL Goldenfeast Madagascar Blend, 3 lb Bag
3 x VL Goldenfeast Caribbean Blend, 3 lb Bag
3 x Penn Seed Canaries (Color & Type), 2 kg (4.4 lbs) Pour Spout Bag
1 x Lafebers Nutri-Berries Cockatoo-Macaw Food 3.5 lb
6 x Vetafarm Aviclens, 250 ml (8.5 oz)
1 x Roudybush Lory Diet/Nectar 15, 2lbs
1 x Prevue Cage Cleaner Scrub
1 x Lafeber Tropical Fruit Nutri-Berries Parrot Food 3 lb
2 x Monarch Electric Blue
2 x Petamine Nestling Formula, 20 lbs
5 x Penn Seed Small Parakeet (Budgie-Neo), 2 kg (4.4 lbs) Pour Spout
2 x Hagen Plastic Parakeet Nest box
1 x VL Goldenfeast Patagonian Blend, 17.5 lb Bag
3 x VL Goldenfeast Bean Supreme Treat Mix, 17.5 lb Bag
1 x Quiko Classic 5 kg (11 lb)
2 x Sproutamo Easy-Sprout
2 x Vetafarm Avian Insect Liquidator Concentrate, 100 ml (3.4 oz)
2 x Lafeber Nutri-Berries Cockatiel 20 lb
4 x VL Goldenfeast Madagascar Blend, 17.5 lb Bag
3 x VL Goldenfeast Paradise Treat Mix, 3 lb Bag
2 x Mango Control Aviary Bug Spray, 32oz
3 x S.T.A. Plastic Finch Nestbox
4 x Vetafarm Avian Insect Liquidator Concentrate, 500 ml (17)
2 x Penn Seed (Wisconsin Grown) Spray Millet, 25 lbs.
1 x Red Cardinal Feeder
3 x VL Goldenfeast Caribbean Blend, 17.5 lb Bag
1 x VL Goldenfeast Tropical Fruit Treat Mix, 3 lb Bag
2 x VL Goldenfeast Bean Supreme Treat Mix, 3 lb Bag
3 x VL Goldenfeast Veggie Fruit Crunch Treat Mix, 2 lb Bag
5 x VL Goldenfeast Paradise Treat Mix, 17.5 lb Bag
3 x VL Goldenfeast Tropical Fruit Treat Mix, 17.5 lb Bag
2 x Lafeber El Paso Nutri-Berries Parrot Food 10 oz
1 x Lafebers Sunny Orchard Nutri-Berries Parrot 10 oz
4 x Vetafarm Avi Care Disinfectant & Cleaner Concentrate, 100 ml (3.
2 x Lafeber Nutri-Berries Cockatiel 4 lb
1 x Higgins Proteen Eggfood, 20 lbs
2 x Caitec Oven Fresh Bites Large Parrot, 42 oz (2.63 lbs)
3 x Hagen Exo Terra Reptile UVB 100, 26 watt
2 x VL Goldenfeast South American, 17.5 lb Bag
1 x VL Goldenfeast South American, 3 lb Bag
1 x Lafeber El Paso Nutri-Berries Parrot Food 3 lb
1 x Lafebers Sunny Orchard Nutri-Berries Parrot 3 lb
1 x JW Perch Cleaner
2 x Exo Terra Mister Pressure Sprayer
2 x Tropimix for Large Parrots, 9.07 kg (20 lb)
2 x Tropimix for Small Parrots, 9.07 kg (20 lb)
2 x Sunblaster Strip Light with Nanotech Reflector Combo, 24 inch
2 x Tropimix for Large Parrots, 4 lbs
1 x Hagen Exo Terra Light Dome
2 x Tropimix for Cockatiels & Lovebirds, 3.63 kg (8 lb)
2 x Tropican Lifetime Granules for Parrots, 4 lb
1 x Tropican Lifetime Granules for Cockatiels, 820 g (1.8 lb)
3 x Vetafarm Calcivet Calcium Bird Supplement 500 ml (17 oz)
3 x Vetafarm Breeding Aid Vitamin, 500 ml (17 oz)
3 x Vetafarm Calcivet Calcium Bird Supplement 1 L (34 oz)
2 x Zupreem NutBlend Flavor, 3.25 lb
2 x Lixit 32 oz Glass Bottle Large Reinforced Tuff-Tip
2 x Zupreem FruitBlend Premium Canary & Finch, 10 lb
1 x SunBlaster 6400k Fluorescent Bulb, 26 watt
1 x Zupreem FruitBlend Premium Canary & Finch, 2 Lb
1 x Zupreem Avian Breeder FruitBlend M-Cockatiel, 40 lb
1 x Zupreem FruitBlend Premium Cockatiel, 17.5 lb
2 x ZuPreem Natural Premium Cockatiel, 20 lb
2 x Zupreem Natural Premium Small Bird, 2.25 lb
1 x Zupreem FruitBlend Premium Conure & Parrot, 3.5 lb
1 x Vetafarm Aviclens, 100 ml (3.4 oz)
2 x Lixit 16 oz Glass Bottle Large Tube
2 x ZuPreem Natural Premium Cockatiel, 2.5 lb
3 x Penn Seed Small Parakeet (Budgie-Neo), 625 g (1.4 lbs) Small Zip
2 x Penn Seed Lovebird-Parrotlet, 625 g (1.4 lbs) Small Zip Bag
1 x Scooter Z's My Little Bears Toy
2 x Roudybush Squab Formula, 1 lb
1 x Zupreem FruitBlend Premium Parakeet, 10 lb
2 x Zupreem Natural Premium Small Bird, 20 lb
1 x Penn Seed Sidekick Condition 1.75 kg (3.85 lbs) Pour Spout Bag
1 x Prevue Hooded Ceramic Cup 10 oz
1 x Pet Focus Avian & Cage Formula "Ready-To-Use", 32oz.
2 x Tropican Hand Feeding Formula, 2 kg (4.4 lbs)
1 x Tropican Hand Feeding Formula, 5 kg (11 lbs)
2 x Vetafarm Multivet (Moulting Aid) Vitamin, 500 ml (17 oz)
2 x Vetafarm Breeding Aid Vitamin, 1 L (34 oz)
1 x Zupreem FruitBlend Premium Cockatiel, 2 lb
1 x Penn Seed Lovebird-Parrotlet, 2 kg (4.4 lbs) Pour Spout Bag
1 x Lixit 16 oz Glass Bottle Medium Tube
1 x Lixit Quick Fill Bottle, 600 ml (20 oz)
1 x Lixit Economy Bird Bottle 4 oz
1 x Lixit Quick Lock Cage Snuggler Water Bottle 10 oz
1 x Volkman Birdeez Buffet Soak & Serve, 2 lb
1 x Penn Seed Exotic Dove, 625 g (1.4 lbs) Small Zip Bag
1 x ZuPreem Natural Premium Large Parrot, 20 lb
1 x Zupreem FruitBlend Premium Large Parrot, 3.5 lb
1 x Zupreem NutBlend Flavor, 17.5 lb
1 x Penn Seed Exotic Dove, 2 kg (4.4 lbs) Pour Spout Bag
1 x Zupreem FruitBlend Premium Conure & Parrot, 17.5 lb
1 x Zupreem FruitBlend Premium Large Parrot, 35 lb
1 x ZuPreem Natural Premium Conure & Parrot, 20 lb
1 x ZuPreem Natural Premium Conure & Parrot, 3 lb
1 x Zupreem VeggieBlend Flavor, 3.25 lb
1 x Zupreem VeggieBlend Flavor, 17.5 lb
1 x Zupreem FruitBlend Premium Large Parrot, 17.5 lb
1 x Zupreem FruitBlend Premium Conure & Parrot, 35 lb
1 x ZuPreem Natural Premium Large Parrot, 3 lb
1 x Orlux Clay Bloc Mini Super Fine 540g
1 x Hagen Bird Charcoal, 4 oz
1 x Penn Seed Amazon Parrot, 500 g (1.1 lbs) Small Zip Bag
1 x Prevue Natural Coco & Bamboo Toy
1 x Prevue Pacific Perch Beach Branch Medium
1 x Caitec's Cran-Blueberry Birdie Munchies, 4 oz
1 x Hemp Animal Bedding, 33 lb bale
1 x Tropican Lifetime Granules for Parrots, 820 g (1.8 lb)
1 x Hummingbird Jolly Pop Red Feeder
1 x Rye Grass, 50 lbs
1 x Tropimix Egg Food Mix Budgies/Canaries/Finches, 3.63 kg (8 lb)
1 x Tropimix for Small Parrots, 4 lbs
1 x Tropimix for Cockatiels & Lovebirds, 908 g (2 lb)
1 x Vetafarm Calcivet Calcium Bird Supplement 250 ml (8.5 oz)
1 x Vetafarm Breeding Aid Vitamin, 250 ml (8.5 oz)
1 x Penn Seed No Waste-Shell Free Wild Bird Blend, 50 lb Bulk Sack
1 x Zupreem Embrace Plus Hand-Feeding Formula, 5 lb
1 x Mango African Grey Bath Spray, 8 oz
1 x Quiko Goldy 750 g (1.65 lb)
1 x Oropharma Calci-lux 150g
1 x First Prize Smart Crock (small 15 oz)
$10,439.56
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