Shipping & Returns

Shipping Charges

At Checkout, you will be prompted to choose a shipping method for your item(s). We use United Parcel Service (UPS) and the United States Postal Service (USPS). For those customers local to us, we do offer "by appointment only" pickup. The shipping charges are dependent on the weight of the items in your order and the shipping method you select.

The shipping charges calculated during checkout are accurate for small orders, those less than 70 pounds and safely fitting into one box. Larger orders, those over 70 pounds or those requiring multiple boxes to safely ship, may not have accurate shipping charges due to how the shipping calculator divides the products into different boxes.

If the actual shipping cost is more than 10% greater than the quoted shipping charges we will contact you with the correct charges prior to processing your order. If the actual shipping cost is more than 10% less than the quoted shipping charges we will refund you the difference.

Payment

For online payments, we accept Visa, Master Card, Discover, American Express and PayPal. Your payment transaction is protected by SSL (an encryption technology for the secure transmission of data). Your credit card information is transmitted directly to our processing partner PayPal. It is not stored on our web servers or database servers. PayPal transactions are protected by the security measures in place at the PayPal web site.

If you prefer, we will also gladly accept your credit card payment by phone. During Checkout, on the Payment Information page, simply select the Check/Money Order Payment Method then call us at (717) 957-4241 with your credit card information (please have your order number ready).

We also accept checks and money orders. Make the Check/Money order payable to Castle Enterprises and mail to: PO Box 61588, Harrisburg, PA 17106-1588. Please Note: this payment option will delay shipment of your order until the payment is received by us and cleared by the bank.

Shipping & Delivery

The delivery dates provided are "estimates" for the shipping option you choose. Pending confirmation of payment, orders Placed before 6:00 PM EST. will normally ship the next business day.

Pickup

If you select the "Pickup" shipping method, you must contact us at (717) 957-4241 to arrange for a pickup appointment. Credit card or cash payment is required at pickup unless pre-approved for check purchases.

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2 x JW Perch Cleaner
2 x Orlux Pick Bloc Pot 350g
3 x ZooMed Deluxe Adjustable Floor Lamp
3 x Lafeber Nutri-Berries Cockatiel 20 lb
1 x FeatherSmart Small PVC Parrot Swing
3 x Lafebers Sunny Orchard Nutri-Berries Parrot 3 lb
1 x VL Goldenfeast Madagascar Blend, 17.5 lb Bag
5 x Caitec Hanging Buffet Ball and KaBob, 3.5" Ball
4 x Caitec Foraging Wheel
3 x Lafeber Nutri-Berries Parrot Food 3.25 lb
2 x All Weather Feeder
2 x Scooter Z's Sparkle Tree Toy
1 x VL Goldenfeast Patagonian Blend, 17.5 lb Bag
3 x Prevue Bolt-on Stainless Steel Coop Cup 10 oz
1 x Vetafarm Aviclens, 500 ml (17 oz)
4 x Lafeber Tropical Fruit Nutri-Berries Macaw Food 3 lb
3 x VL Goldenfeast Caribbean Blend, 17.5 lb Bag
2 x First Prize Smart Crock (mini 5 oz)
2 x Tropican Hand Feeding Formula, 5 kg (11 lbs)
4 x Lafeber El Paso Nutri-Berries Parrot Food 10 oz
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2 x Caitec Buffet Ball Foot Toy, 5" Sphere
2 x VL Goldenfeast Caribbean Blend, 3 lb Bag
3 x Caitec Foraging Wheel Gen II, X-Large
3 x Caitec Buffet Ball Foot Toy, 3.5" Sphere
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3 x Lafeber El Paso Nutri-Berries Parrot Food 3 lb
3 x Penn Seed (Wisconsin Grown) Spray Millet, 25 lbs.
3 x Scooter Z's Disco Bears Toy
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2 x First Prize Smart Corner Cup (7 oz)
4 x Penn Seed Exotic Dove, 2 kg (4.4 lbs) Pour Spout Bag
1 x Petamine Nestling Formula, 20 lbs
2 x First Prize Smart Crock (medium 20 oz)
4 x Prevue Bolt-on Stainless Steel Coop Cup 20 oz
2 x First Prize Smart Crock (small 15 oz)
3 x Lafeber Garden Veggie Nutri-Berries Parrot Food 3 lb
5 x Lafeber Tropical Fruit Nutri-Berries Parrot Food 3 lb
2 x Vetafarm Breeding Aid Vitamin, 1 L (34 oz)
2 x First Prize Smart In & Out Bowl (10 oz)
1 x Hagen Clay-Cal Supplement, 17.6 oz
2 x Tropimix for Cockatiels & Lovebirds, 908 g (2 lb)
1 x Hagen Exo Terra 12" Plastic Compact Light
1 x Sunblaster Mini Greenhouse
3 x Zupreem FruitBlend Premium Cockatiel, 35 lb
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2 x Prevue Pacific Perch Beach Branch Medium
3 x Zupreem Natural Premium Small Bird, 20 lb
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2 x Penn Seed No Waste-Shell Free Wild Bird Blend, 5 lbs Pour Spout
3 x Zupreem FruitBlend Premium Parakeet, 10 lb
3 x Orlux Clay Bloc Mini Super Fine 540g
3 x Zupreem FruitBlend Premium Parakeet, 2 lb
3 x Lafeber Fruit Delight Avi-Cakes Small, 8 oz
3 x Zupreem FruitBlend Premium Conure & Parrot, 2 lb
3 x Prevue 220 White Scrollwork Cage
2 x Prevue Cup w/Perch
3 x Zupreem Embrace Plus Hand-Feeding Formula, 5 lb
2 x Zupreem FruitBlend Premium Cockatiel, 2 lb
3 x Caitec Large Buffet Ball & Kabob, 5" Ball
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2 x Lafeber Nutri-Berries Parrot Food 20 lb
2 x VL Goldenfeast Paradise Treat Mix, 3 lb Bag
2 x VL Goldenfeast Central American Blend, 3 lb Bag
1 x VL Goldenfeast Bonita Nut Treat Mix, 17.5 lb Bag
4 x Lafeber Garden Veggie Nutri-Berries Parrot Food 10 oz
3 x Caitec Oven Fresh Bites, Small Parrot, 28 oz (1.75 lb)
2 x VL Goldenfeast Patagonian Blend, 3 lb Bag
3 x Zupreem FruitBlend Premium Canary & Finch, 2 Lb
2 x Zupreem Avian Breeder Natural ML-Parrot & Conure, 40 lb
3 x Zupreem Natural Premium Small Bird, 2.25 lb
3 x VL Goldenfeast Indonesian Blend, 17.5 lb Bag
3 x Zupreem FruitBlend Premium Canary & Finch, 10 lb
3 x Zupreem Avian Breeder FruitBlend ML-Parrot & Conure, 40 lb
1 x Green Hourglass Bird Feeder
1 x Hagen Exo Terra Reptile UVB 100, 26 watt
1 x Mango Cockatoo Bath Spray, 8 oz
2 x Hagen Bird Charcoal, 4 oz
1 x VL Goldenfeast South American, 17.5 lb Bag
2 x Ecolume Full Spectrum "Compact Spiral Fluorescent" Bulb 20watts
1 x Penn Seed No Waste-Shell Free Wild Bird Blend, 50 lb Bulk Sack
1 x SunBlaster 6400k Fluorescent Bulb, 26 watt
1 x VL Goldenfeast Bean Supreme Treat Mix, 3 lb Bag
2 x Pollys Manu Mineral Block, Small
1 x Self Help Herbs, 6oz
1 x Zupreem FruitBlend Premium Cockatiel, 17.5 lb
1 x Zupreem Avian Breeder FruitBlend M-Cockatiel, 40 lb
1 x ZuPreem Natural Premium Cockatiel, 2.5 lb
1 x Penn Seed Lovebird-Parrotlet, 2 kg (4.4 lbs) Pour Spout Bag
1 x Volkman Birdeez Buffet Soak & Serve, 2 lb
1 x Prevue 220 Black Scrollwork Cage
1 x Lafeber Fruit Delight Avi-Cakes Parrot, 8 oz
1 x VL Goldenfeast Tropical Fruit Treat Mix, 17.5 lb Bag
1 x Zupreem VeggieBlend Flavor, 3.25 lb
1 x Zupreem NutBlend Flavor, 17.5 lb
1 x Zupreem FruitBlend Premium Large Parrot, 35 lb
2 x ZuPreem Natural Premium Conure & Parrot, 3 lb
1 x Zupreem VeggieBlend Flavor, 17.5 lb
1 x Lafebers Avi-Cakes for Macaw 16 oz
1 x VL Goldenfeast Veggie Fruit Crunch Treat Mix, 2 lb Bag
1 x ZuPreem Natural Premium Large Parrot, 3 lb
1 x Vetafarm Calcivet Calcium Bird Supplement 250 ml (8.5 oz)
2 x Lafebers Avi-Cakes for Parrots 12 oz
1 x Lafebers Nutri-Berries Cockatoo-Macaw Food 20 lb
2 x Caitec Oven Fresh Bites Large Parrot, 42 oz (2.63 lbs)
1 x Mango Parrot Bath Spray, 8 oz
1 x VL Goldenfeast Tropical Fruit Treat Mix, 3 lb Bag
1 x ZuPreem Natural Premium Large Parrot, 20 lb
1 x Zupreem FruitBlend Premium Large Parrot, 17.5 lb
1 x Zupreem FruitBlend Premium Large Parrot, 3.5 lb
1 x VL Goldenfeast Veggie Fruit Crunch Treat Mix, 15 lb Bag
1 x Zupreem FruitBlend Premium Conure & Parrot, 17.5 lb
1 x Lixit Quick Lock Cage Snuggler Water Bottle 10 oz
1 x S.T.A Outside Clear Bird Bath
1 x Mango Control Aviary Bug Spray, 32oz
1 x Quiko Special 6 kg (13.2 lb)
1 x Quiko Classic 5 kg (11 lb)
1 x Quiko Exotic Eggfood for Finches 6 Kg (13.2 lb)
1 x Quiko Exotic Eggfood for Finches 1 g (2.2 lb)
1 x Quiko Rusk 5 Kg (11 lb)
2 x Quiko Goldy 750 g (1.65 lb)
1 x Penn Seed Amazon Parrot, 2 kg (4.4 lbs) Pour Spout Bag
1 x Penn Seed Lovebird-Parrotlet, 625 g (1.4 lbs) Small Zip Bag
1 x Orlux Eggfood Dry Canaries-Expert 1kg (2.2lbs)
1 x Penn Seed Big Parakeet Special, 2 kg (4.4 lbs) Pour Spout Bag
1 x Oropharma Calci-lux 150g
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1 x Penn Seed Canaries (Color & Type), 625 g (1.4 lbs) Small Zip Bag
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1 x Penn Seed Amazon Parrot, 500 g (1.1 lbs) Small Zip Bag
1 x Lucky Bird Small Can-O-Nuts
1 x Lucky Bird Large Can-O-Nuts
1 x Penn Seed Foreign Deluxe Finch, 625 g (1.4 lb) Zip Bag
1 x Prevue Natural Cozy Cabana Coconut
1 x Tropican Lifetime Granules for Parrots, 820 g (1.8 lb)
1 x Prevue Natural Wonder Walk Ladder-Sm
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1 x Tropican Lifetime Granules for Cockatiels, 820 g (1.8 lb)
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1 x Prevue Natural Coco Hideaway w/Ladder
$8,058.16
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