Shipping & Returns

Shipping Charges

At Checkout, you will be prompted to choose a shipping method for your item(s). We use United Parcel Service (UPS) and the United States Postal Service (USPS). For those customers local to us, we do offer "by appointment only" pickup. The shipping charges are dependent on the weight of the items in your order and the shipping method you select.

The shipping charges calculated during checkout are accurate for small orders, those less than 70 pounds and safely fitting into one box. Larger orders, those over 70 pounds or those requiring multiple boxes to safely ship, may not have accurate shipping charges due to how the shipping calculator divides the products into different boxes.

If the actual shipping cost is more than 10% greater than the quoted shipping charges we will contact you with the correct charges prior to processing your order. If the actual shipping cost is more than 10% less than the quoted shipping charges we will refund you the difference.

Payment

For online payments, we accept Visa, Master Card, Discover, American Express and PayPal. Your payment transaction is protected by SSL (an encryption technology for the secure transmission of data). Your credit card information is transmitted directly to our processing partner PayPal. It is not stored on our web servers or database servers. PayPal transactions are protected by the security measures in place at the PayPal web site.

If you prefer, we will also gladly accept your credit card payment by phone. During Checkout, on the Payment Information page, simply select the Check/Money Order Payment Method then call us at (717) 957-4241 with your credit card information (please have your order number ready).

We also accept checks and money orders. Make the Check/Money order payable to Castle Enterprises and mail to: PO Box 61588, Harrisburg, PA 17106-1588. Please Note: this payment option will delay shipment of your order until the payment is received by us and cleared by the bank.

Shipping & Delivery

The delivery dates provided are "estimates" for the shipping option you choose. Pending confirmation of payment, orders Placed before 6:00 PM EST. will normally ship the next business day.

Pickup

If you select the "Pickup" shipping method, you must contact us at (717) 957-4241 to arrange for a pickup appointment. Credit card or cash payment is required at pickup unless pre-approved for check purchases.

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2 x	VL Goldenfeast South American, 3 lb Bag
2 x	Prevue Hooded Ceramic Cup 10 oz
1 x	Vetafarm Multivet (Moulting Aid) Vitamin, 500 ml (17 oz)
1 x	Penn Seed Canaries (Color & Type), 2 kg (4.4 lbs) Pour Spout Bag
3 x	Lafeber Garden Veggie Nutri-Berries Parrot Food 10 oz
3 x	Lafebers Nutri-Berries Cockatoo-Macaw Food 3.5 lb
1 x	VL Goldenfeast Australian Blend, 17.5 lb Bag
1 x	Quiko Goldy 750 g (1.65 lb)
2 x	VL Goldenfeast Central American Blend, 17.5 lb Bag
2 x	Zupreem Natural Premium Small Bird, 20 lb
1 x	ZooMed Deluxe Adjustable Floor Lamp
2 x	Zupreem FruitBlend Premium Conure & Parrot, 3.5 lb
3 x	Zupreem Avian Breeder Natural ML-Parrot & Conure, 40 lb
2 x	Zupreem Embrace Plus Hand-Feeding Formula, 5 lb
2 x	Zupreem FruitBlend Premium Parakeet, 10 lb
2 x	Tropican Lifetime Granules for Parrots, 4 lb
2 x	Tropican Lifetime Granules for Cockatiels, 820 g (1.8 lb)
3 x	Tropimix for Large Parrots, 4 lbs
2 x	Prevue 220 Black Scrollwork Cage
3 x	Lafeber Tropical Fruit Nutri-Berries Macaw Food 3 lb
3 x	Tropimix for Cockatiels & Lovebirds, 908 g (2 lb)
3 x	Lafeber Tropical Fruit Nutri-Berries Parrot Food 10 oz
3 x	Hagen Clay-Cal Supplement, 17.6 oz
3 x	Lafeber Nutri-Berries Cockatiel 4 lb
3 x	First Prize Smart Crock (mini 5 oz)
2 x	Lafeber El Paso Nutri-Berries Parrot Food 3 lb
2 x	Tropimix for Small Parrots, 9.07 kg (20 lb)
3 x	Lafeber Fruit Delight Avi-Cakes Parrot, 8 oz
3 x	Lafeber Fruit Delight Avi-Cakes Small, 8 oz
2 x	Prevue 220 White Scrollwork Cage
2 x	First Prize Smart In & Out Bowl (10 oz)
3 x	Lafebers Avi-Cakes for Parrots 12 oz
1 x	Prevue Bolt-on Stainless Steel Coop Cup 20 oz
2 x	Orlux Insect Patee-Expert Complete Diet 800g (1.75)
3 x	Prevue Pacific Perch Beach Branch Medium
2 x	Prevue Pacific Perch Beach Branch Large
1 x	Prevue Hooded Ceramic Cup 24 oz
3 x	Lafebers Nutri-Berries Cockatoo-Macaw Food 20 lb
3 x	Hagen Exo Terra 12" Plastic Compact Light
1 x	VL Goldenfeast Patagonian Blend, 3 lb Bag
2 x	Sunblaster Strip Light with Nanotech Reflector Combo, 24 inch
1 x	Penn Seed Big Parakeet (Cockatiel) 625 g (1.4 lbs) Small Zip Bag
2 x	Lafeber Tropical Fruit Nutri-Berries Parrot Food 3 lb
3 x	Lafeber Nutri-Berries Cockatiel 20 lb
2 x	Lafeber El Paso Nutri-Berries Parrot Food 10 oz
3 x	Lafebers Sunny Orchard Nutri-Berries Parrot 3 lb
2 x	Tropican Lifetime Granules for Parrots, 820 g (1.8 lb)
2 x	Tropican Lifetime Granules for Cockatiels, 4 lb
1 x	Prevue Bolt-on Stainless Steel Coop Cup 10 oz
1 x	Penn Seed Small Parakeet (Budgie-Neo), 625 g (1.4 lbs) Small Zip
1 x	Penn Seed Canaries (Color & Type), 625 g (1.4 lbs) Small Zip Bag
1 x	Penn Seed Small Bird Aviary, 2 kg (4.4 lbs) Pour Spout Bag
1 x	Hagen Exo Terra Reptile UVB 100, 26 watt
1 x	Tropican Hand Feeding Formula, 2 kg (4.4 lbs)
1 x	Penn Seed Australian Parrot, 500 g (1.1 lbs) Small Zip Bag
2 x	Tropican Hand Feeding Formula, 5 kg (11 lbs)
1 x	Self Help Herbs, 6oz
1 x	Penn Seed Lovebird-Parrotlet, 2 kg (4.4 lbs) Pour Spout Bag
1 x	Bird Seed Moth Trap, 2 per pk
1 x	Hagen Plastic Parakeet Nest box
2 x	Tropimix for Small Parrots, 4 lbs
2 x	Hagen Prime Vitamin Mineral Supplement, 30 g (1.1 oz)
2 x	Lafebers Avi-Cakes for Macaw 16 oz
2 x	Tropimix for Cockatiels & Lovebirds, 3.63 kg (8 lb)
1 x	Exo Terra Mister Pressure Sprayer
2 x	Hagen Exo Terra Light Dome
2 x	Tropimix for Large Parrots, 9.07 kg (20 lb)
1 x	Lafebers Sunny Orchard Nutri-Berries Parrot 10 oz
1 x	Lafeber Garden Veggie Nutri-Berries Parrot Food 3 lb
2 x	Lafeber Nutri-Berries Parrot Food 3.25 lb
2 x	Lafebers Avi-Cakes for Small Birds 8 oz
2 x	First Prize Smart Crock (small 15 oz)
1 x	First Prize Smart Corner Cup (7 oz)
1 x	Penn Seed Amazon Parrot, 2 kg (4.4 lbs) Pour Spout Bag
1 x	Penn Seed African Parrot, 2 kg (4.4 lbs) Pour Spout Bag
1 x	First Prize Smart Crock (medium 20 oz)
1 x	Higgins Proteen Eggfood, 20 lbs
1 x	Zoo Med 5.0 UVA/UVB Fluorescent Bulb
1 x	Pet Focus Avian & Cage Formula "Concentrate", 32oz.
1 x	VL Goldenfeast Bonita Nut Treat Mix, 3 lb Bag
1 x	S.T.A Outside Clear Bird Bath
1 x	JWP Insight Bird Bath
1 x	Penn Seed Australian Parrot, 2 kg (4.4 lbs) Pour Spout Bag
1 x	VL Goldenfeast Indonesian Blend, 3 lb Bag
1 x	VL Goldenfeast Madagascar Blend, 3 lb Bag
1 x	VL Goldenfeast Veggie Fruit Crunch Treat Mix, 2 lb Bag
1 x	VL Goldenfeast Bean Supreme Treat Mix, 3 lb Bag
1 x	Orlux Eggfood Dry Canaries-Expert 1kg (2.2lbs)
1 x	Penn Seed Foreign Deluxe Finch, 625 g (1.4 lb) Zip Bag
1 x	VL Goldenfeast Madagascar Blend, 17.5 lb Bag
1 x	VL Goldenfeast Indonesian Blend, 17.5 lb Bag
1 x	VL Goldenfeast Amazon Blend, 17.5 lb Bag
1 x	Zupreem FruitBlend Premium Conure & Parrot, 2 lb
1 x	Zupreem FruitBlend Premium Canary & Finch, 10 lb
1 x	Rye Grass, 50 lbs
1 x	Petamine Breeding Formula, 20 lbs
1 x	Prevue Natural Sea Grass Snuggle Hut
1 x	Hagen Crushed Oyster Shell, 440 g (15.6 oz)
1 x	ZuPreem Natural Premium Conure & Parrot, 3 lb
1 x	Hagen Bird Charcoal, 4 oz
1 x	Volkman Birdeez Buffet Soak & Serve, 2 lb
1 x	Hagen Prime Vitamin Mineral Supplement, 320 g (1.3 lb)
1 x	Prevue Natural Coco Hideaway w/Ladder
1 x	Prevue Natural Large Bird Rope Ladder

$5,186.82

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