Shipping & Returns

Shipping Charges

At Checkout, you will be prompted to choose a shipping method for your item(s). We use United Parcel Service (UPS) and the United States Postal Service (USPS). For those customers local to us, we do offer "by appointment only" pickup. The shipping charges are dependent on the weight of the items in your order and the shipping method you select.

The shipping charges calculated during checkout are accurate for small orders, those less than 70 pounds and safely fitting into one box. Larger orders, those over 70 pounds or those requiring multiple boxes to safely ship, may not have accurate shipping charges due to how the shipping calculator divides the products into different boxes.

If the actual shipping cost is more than 10% greater than the quoted shipping charges we will contact you with the correct charges prior to processing your order. If the actual shipping cost is more than 10% less than the quoted shipping charges we will refund you the difference.

Payment

For online payments, we accept Visa, Master Card, Discover, American Express and PayPal. Your payment transaction is protected by SSL (an encryption technology for the secure transmission of data). Your credit card information is transmitted directly to our processing partner PayPal. It is not stored on our web servers or database servers. PayPal transactions are protected by the security measures in place at the PayPal web site.

If you prefer, we will also gladly accept your credit card payment by phone. During Checkout, on the Payment Information page, simply select the Check/Money Order Payment Method then call us at (717) 957-4241 with your credit card information (please have your order number ready).

We also accept checks and money orders. Make the Check/Money order payable to Castle Enterprises and mail to: PO Box 61588, Harrisburg, PA 17106-1588. Please Note: this payment option will delay shipment of your order until the payment is received by us and cleared by the bank.

Shipping & Delivery

The delivery dates provided are "estimates" for the shipping option you choose. Pending confirmation of payment, orders Placed before 6:00 PM EST. will normally ship the next business day.

Pickup

If you select the "Pickup" shipping method, you must contact us at (717) 957-4241 to arrange for a pickup appointment. Credit card or cash payment is required at pickup unless pre-approved for check purchases.

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2 x	Scooter Z's My Little Bears Toy
3 x	Caitec Large Buffet Ball & Kabob, 5" Ball
3 x	Scooter Z's Disco Bears Toy
4 x	Caitec Buffet Ball-Cage Mount
3 x	Caitec Foraging Wheel
2 x	FeatherSmart Small PVC Parrot Swing
4 x	Caitec Buffet Ball Foot Toy, 5" Sphere
1 x	Orlux Mineral Mix 1,350 g (2.97 lb)
1 x	Hemp Animal Bedding, 33 lb bale
3 x	Mango Parrot Shampoo, 8 oz
1 x	Roudybush Formula 3 Handrearing Formula, 5 lbs
2 x	Zupreem Embrace Hand-Feeding Formula, 5 lb
3 x	Caitec Hanging Buffet Ball and KaBob, 3.5" Ball
2 x	Caitec Buffet Ball Foot Toy, 3.5" Sphere
3 x	Mango Parrot Bath Spray, 8 oz
2 x	Vetafarm Multivet (Moulting Aid) Vitamin, 500 ml (17 oz)
3 x	Oropharma Muta-vit liquid 30 ml
2 x	Caitec Oven Fresh Bites Large Parrot, 42 oz (2.63 lbs)
2 x	Sweet Feet & Beak Pumice Perch, Large
2 x	Sweet Feet & Beak Pumice Perch, Medium
2 x	Caitec Oven Fresh Bites Medium Parrot, 28 oz (1.75 lb)
1 x	Sweet Feet & Beak Pumice Perch, Small
2 x	Scooter Z's Sparkle Tree Toy
1 x	Vetafarm Calcivet Calcium Bird Supplement 100 ml (3.4 oz)
2 x	Lixit Economy Bird Bottle 4 oz
2 x	Lixit 16 oz Glass Bottle Medium Tube
1 x	Scenic Jungle Food
2 x	VL Goldenfeast Australian Blend, 17.5 lb Bag
4 x	Vetafarm Breeding Aid Vitamin, 500 ml (17 oz)
1 x	First Prize Smart Crock (medium 20 oz)
1 x	Mango Control Aviary Bug Spray, 32oz
2 x	Penn Seed African Parrot, 500 g (1.1 lbs) Small Zip Bag
1 x	VL Goldenfeast Caribbean Blend, 17.5 lb Bag
2 x	VL Goldenfeast Patagonian Blend, 17.5 lb Bag
2 x	Penn Seed Canaries (Color & Type), 2 kg (4.4 lbs) Pour Spout Bag
1 x	VL Goldenfeast Bonita Nut Treat Mix, 3 lb Bag
2 x	Penn Seed Canaries (Color & Type), 625 g (1.4 lbs) Small Zip Bag
1 x	Penn Seed Exotic Dove, 625 g (1.4 lbs) Small Zip Bag
2 x	Penn Seed Lovebird-Parrotlet, 625 g (1.4 lbs) Small Zip Bag
1 x	VL Goldenfeast Indonesian Blend, 17.5 lb Bag
1 x	VL Goldenfeast Madagascar Blend, 17.5 lb Bag
1 x	First Prize Smart In & Out Bowl (10 oz)
1 x	Penn Seed Foreign Deluxe Finch, 2 kg (4.4 lbs) Pour Spout Bag
2 x	Penn Seed No Waste-Shell Free Wild Bird Blend, 5 lbs Pour Spout
2 x	VL Goldenfeast Patagonian Blend, 3 lb Bag
1 x	Mango African Grey Bath Spray, 8 oz
2 x	Lixit Quick Fill Bottle, 600 ml (20 oz)
1 x	First Prize Smart D Cup (5 oz)
2 x	Penn Seed Small Parakeet (Budgie-Neo), 2 kg (4.4 lbs) Pour Spout
1 x	First Prize Smart Crock (mini 5 oz)
1 x	Pollys Comfy Clam Buddy, 9 oz
1 x	Orlux Clay Bloc Mini Super Fine 540g
3 x	Vetafarm Avian Insect Liquidator Concentrate, 100 ml (3.4 oz)
2 x	JW Perch Cleaner
1 x	Caitec Oven Fresh Bites, Small Parrot, 28 oz (1.75 lb)
1 x	Caitec Foraging Wheel Gen II, X-Large
1 x	Prevue Pacific Perch Beach Branch Medium
2 x	JWP Insight Bird Bath
1 x	Penn Seed (Wisconsin Grown) Spray Millet, 5 lbs.
1 x	Zupreem Avian Breeder FruitBlend L-Parrot, 40 lb
1 x	Zupreem FruitBlend Premium Cockatiel, 2 lb
1 x	Zupreem Avian Breeder FruitBlend ML-Parrot & Conure, 40 lb
1 x	Zupreem Embrace Plus Hand-Feeding Formula, 5 lb
1 x	Zupreem FruitBlend Premium Conure & Parrot, 3.5 lb
1 x	Zupreem Avian Breeder FruitBlend M-Cockatiel, 40 lb
2 x	Zupreem FruitBlend Premium Parakeet, 2 lb
1 x	Zupreem Avian Breeder Natural ML-Parrot & Conure, 40 lb
2 x	Zupreem Natural Premium Small Bird, 2.25 lb
1 x	VL Goldenfeast Central American Blend, 3 lb Bag
2 x	Zupreem FruitBlend Premium Cockatiel, 35 lb
1 x	ZuPreem Natural Premium Cockatiel, 2.5 lb
2 x	Zupreem FruitBlend Premium Canary & Finch, 10 lb
1 x	Zupreem Natural Premium Small Bird, 20 lb
1 x	Zupreem FruitBlend Premium Cockatiel, 17.5 lb
2 x	Zupreem FruitBlend Premium Parakeet, 10 lb
1 x	ZuPreem Natural Premium Cockatiel, 20 lb
1 x	Penn Seed Amazon Parrot, 500 g (1.1 lbs) Small Zip Bag
1 x	Lixit 32 oz Glass Bottle Large Reinforced Tuff-Tip
2 x	Oropharma Calci-lux 150g
1 x	Vetafarm Breeding Aid Vitamin, 1 L (34 oz)
2 x	Vetafarm Calcivet Calcium Bird Supplement 1 L (34 oz)
2 x	Vetafarm Avian Insect Liquidator Concentrate, 500 ml (17)
2 x	Oropharma Calci-lux 500g (1.1lbs)
1 x	Penn Seed Australian Parrot, 500 g (1.1 lbs) Small Zip Bag
1 x	Vetafarm Aviclens, 500 ml (17 oz)
1 x	Pollys Manu Mineral Block, Large
2 x	VL Goldenfeast Veggie Fruit Crunch Treat Mix, 2 lb Bag
2 x	VL Goldenfeast South American, 3 lb Bag
1 x	VL Goldenfeast Tropical Fruit Treat Mix, 3 lb Bag
1 x	VL Goldenfeast Bean Supreme Treat Mix, 3 lb Bag
1 x	Orlux Insect Patee-Expert Complete Diet 800g (1.75)
1 x	Pollys Manu Mineral Block, Small
1 x	Penn Seed Australian Parrot, 2 kg (4.4 lbs) Pour Spout Bag
1 x	Penn Seed Big Parakeet (Cockatiel) 2 kg (4.4 lbs) Pour Spout Bag
1 x	Penn Seed Big Parakeet Special, 2 kg (4.4 lbs) Pour Spout Bag
1 x	Penn Seed Big Parakeet Special, 625 g (1.4 lbs) Small Zip Bag
1 x	First Prize Smart Crock (small 15 oz)
2 x	Penn Seed Lovebird-Parrotlet, 2 kg (4.4 lbs) Pour Spout Bag
1 x	Penn Seed Small Bird Aviary, 2 kg (4.4 lbs) Pour Spout Bag
1 x	Penn Seed Exotic Dove, 2 kg (4.4 lbs) Pour Spout Bag
1 x	Lucky Bird Small Can-O-Nuts
1 x	Zupreem VeggieBlend Flavor, 3.25 lb
1 x	Penn Seed Foreign Deluxe Finch, 625 g (1.4 lb) Zip Bag
1 x	Vetafarm Breeding Aid Vitamin, 250 ml (8.5 oz)
1 x	Sweet Feet & Beak Pumice Perch, Extra Small
1 x	VL Goldenfeast Indonesian Blend, 3 lb Bag
1 x	VL Goldenfeast Paradise Treat Mix, 17.5 lb Bag
1 x	VL Goldenfeast Amazon Blend, 17.5 lb Bag
1 x	VL Goldenfeast Madagascar Blend, 3 lb Bag
1 x	Higgins Proteen Eggfood, 20 lbs
1 x	Hagen Bird Charcoal, 4 oz
1 x	VL Goldenfeast Bonita Nut Treat Mix, 17.5 lb Bag
1 x	Mango Cockatoo Bath Spray, 8 oz
1 x	Petamine Breeding Formula, 20 lbs
1 x	ZuPreem Natural Premium Conure & Parrot, 3 lb
1 x	Raff Parakeet (hookbills), 5 kg (11 lbs)
1 x	Prevue Natural Large Bird Rope Ladder
1 x	Zupreem FruitBlend Premium Large Parrot, 3.5 lb
1 x	Zupreem FruitBlend Premium Large Parrot, 35 lb
1 x	Zupreem NutBlend Flavor, 17.5 lb
1 x	Sunseed Grainola Bar-Papaya Almond, 2.5 oz

$4,437.46

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Scooter Z's Sparkle Tree Toy
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$11.50

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